Call center agents need to evolve and better address the needs of customers continually. There is seemingly endless number… Read More
This is digital era where everything happens online, from selling event registration forms/tickets to accepting payment and sending feedback… Read More
Business process management software provides an integrated suite to help businesses make their daily operational processes adaptable, efficient and reliable.… Read More
Social media, the phenomenon once dismissed by tech pundits, is now the space in which much of the internet crowd… Read More
The number of smartphone users in India is expected to grow above 1 billion by 2026. Today, mobile devices are… Read More
Are CRM and Marketing Automation Software Same? Many people believe that CRM and marketing automation are just two sides of… Read More
Remember those long hours that you often spend in preparing question papers for recruitment tests and assignments for your educational… Read More
The restaurant industry in India has grown rapidly over the last few years. This is due to the changing Indian… Read More
CRM’s popularity as viable business function is growing rapidly. In a highly competitive market, CRM helps companies stay relevant… Read More
Marketers assumed that bulk SMS marketing would be dead soon. However, it’s very much alive and kicking till today! A… Read More
