crm system

CRM’s popularity as a viable business function is growing rapidly. In a highly competitive market, CRM helps companies stay relevant and find ways to stay ahead of the competition. From...

When it comes to business, ‘Customer is the king’.Just like to build a large kingdom you have to ensure that the king stays happy, the success of an organization also...

Technological advancement has been the greatest boon of the twenty first century. Technology has allowed people to stay connected easily, create self-driving cars and made it possible for the computer...

A research by Cap Gemini Ernst & Young states that 70% of CRM initiatives fail to achieve their expected objectives. Another research by Meta Group highlighted that maximum businesses are unable to...

Customers are the central point of every business. Customer satisfaction determines how successful a business is. In an era of multiple competitors, what sets one apart from the other? The...

A business to grow needs a well-organized customer relationship building team and toolsets that contribute to enhancing customer relationship management. As customer relationship building and retaining have become a crucial...