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customer service

November 27th, 2017

What is Call Centre Software and Why You Need It?

By | 3 Min Read

Updated on February 14th, 2020

When you are running a call centre, there are certain things which are out of your control. For instance, as a dealer in electronic equipment, you may get a call...

March 25th, 2017

How to Track and Manage Customer Service Easily?

By | 4 Min Read

Updated on February 14th, 2020

Building and maintaining good relationships with clients is the key to customer retention. It is only after-sales services that determines whether they will be loyal to you or head off...

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