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What is Call Centre Software and Why You Need It?

What is Call Centre Software and Why You Need It?

5 months ago by Kalpana AryaEducation

When you are running a call centre, there are certain things which are out of your control. For instance, as a dealer in electronic equipment, you may get a call from a customer asking for your tips on how to stay fit during winters. Such… Read More

How to Track and Manage Customer Service Easily?

How to Track and Manage Customer Service Easily?

1 year ago by Gargee GoswamiGeneral

Building and maintaining good relationships with clients is the key to customer retention. It is only after-sales services that determines whether they will be loyal to you or head off to your competitors. Providing good customer service is important. It is also imperative that you… Read More

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