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Best Free Customer Experience Management Software in 2025

Popular Free Customer Experience Management Software

Check out our list of free Customer Experience Management Software. Products featured on this list are the ones that offer a free trial version & free versions. As with most free versions, there are limitations, typically time or features. If you’d like to see more products and to evaluate additional feature options, compare all Customer Experience Management Software to ensure you get the right product.

Top 4 Free Customer Experience Management Software in 2025

  • top product arrowKapture CX
  • top product arrowFormbricks
  • top product arrowREVE Chat
  • top product arrowSprinklr Service

Best Free Customer Experience Management Software

(Showing 1 - 4 of 4 products)

Most PopularNewest FirstTop Rated Products
Kapture CX

Kapture CX

Brand: Adjetter

4.2img

4.2 out of 5

(16 user reviews)

See all Kapture CX Reviews

Kapture CX is a Gen AI powered omnichannel customer support automation platform designed for enterprises to streamline and personalize customer interaction... Read More About Kapture CX read review arrow

Price On Request

Formbricks

Formbricks

Brand: Formbricks

Be the first to review

... Read More About Formbricks img

$49.00 /Month

REVE Chat

REVE Chat

Brand: Reve Chat

4.8img

4.8 out of 5

(4 user reviews)

See all REVE Chat Reviews

REVE Chat is a powerful and intuitive live chat software for website. It allows your agents to personally guide and help visitors, while they go through th... Read More About REVE Chat img

$50.00 /month

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Sprinklr Service

Sprinklr Service

Brand: Sprinklr Inc

4.3img

4.3 out of 5

(2 user reviews)

See all Sprinklr Service Reviews

Sprinklr is a unified customer experience management (CXM) platform that helps businesses connect with their customers across all digital channels.... Read More About Sprinklr Service read review arrow

Price On Request

Last Updated on : 08 Aug, 2025

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Customer Experience Management Software Reviews

KC

Kapture CX

4.3

“It's easy to navigate, user friends tab which makes professional life easy”

- Haroon Jalal

See all Kapture CX reviewsimg
KC

Kapture CX

4

“Easy to check and close the tickets with variety of options available”

- Shivangi Gaur

See all Kapture CX reviewsimg
KC

Kapture CX

4.2

“Really easy to use, very intuitive, highly customisable and great vertical support”

- Karandeep Singh

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KC

Kapture CX

4.1

“Unique Features and easy access also we can find the customer details very easily.”

- Rizwan Shaikh

See all Kapture CX reviewsimg
KC

Kapture CX

4.1

“Features and how easily it's customizable any its easy to use”

- Nikhil

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KC

Kapture CX

4.5

“It is easy to customize and the marketing team help in the customization”

- Ken Chong

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