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Best Free Customer Experience Management Software in 2025

Popular Free Customer Experience Management Software

Check out our list of free Customer Experience Management Software. Products featured on this list are the ones that offer a free trial version & free versions. As with most free versions, there are limitations, typically time or features. If you’d like to see more products and to evaluate additional feature options, compare all Customer Experience Management Software to ensure you get the right product.

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Best Free Customer Experience Management Software

(Showing 1 - 15 of 15 products)

Most PopularNewest FirstTop Rated Products
Kapture CX

Kapture CX

Brand: Adjetter

4.2img

4.2 out of 5

(17 user reviews)

See all Kapture CX Reviews

Kapture CX is a Gen AI powered omnichannel customer support automation platform designed for enterprises to streamline and personalize customer interaction... Read More About Kapture CX read review arrow

₹4,000 /User/Month

View Plansimg

Freshworks 360

Freshworks 360

Brand: Freshworks

4.2img

4.2 out of 5

(1 user reviews)

See all Freshworks 360 Reviews

Freshworks 360 is a feature-rich call center software that is easy to deploy and requires little to no maintenance expenditures. The software has a simpl... Read More About Freshworks 360 img

₹2,799 /Monthly

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Zepic

Zepic

Brand: Zepic

4.0img

4.0 out of 5

(0 user reviews)

​Zepic is an AI-powered customer engagement and marketing automation platform that unifies data and channels to help businesses build deeper connections... Read More About Zepic read review arrow

₹2,700 /Month

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Zoho CRM Plus

Zoho CRM Plus

Brand: Zoho Corporation

4.5img

4.5 out of 5

(0 user reviews)

... Read More About Zoho CRM Plus img

₹3,500 /User/Month

NeuroWarranty

NeuroWarranty

Brand: NeuroTags

4.3img

4.3 out of 5

(0 user reviews)

NeuroWarranty is a customer experience management software that helps in connecting with your customers through the data collected via different sales cha... Read More About NeuroWarranty img

Price On Request

Customer Experience Management Software Product List Top Banner - 1
Customer Experience Management Software Product List Top Banner - 2
Sprinklr Service

Sprinklr Service

Brand: Sprinklr Inc

4.3img

4.3 out of 5

(2 user reviews)

See all Sprinklr Service Reviews

Sprinklr Service is an AI-powered platform that helps businesses provide seamless customer support across voice, social, and digital channels.... Read More About Sprinklr Service read review arrow

Price On Request

LivePerson

LivePerson

Brand: LivePerson

4.1img

4.1 out of 5

(0 user reviews)

Customer experience management software that helps in smarter conversations, happier customers, and stronger loyalty. It's the modern face of digital care!... Read More About LivePerson read review arrow

Price On Request

SAP CX

SAP CX

Brand: SAP

4.1img

4.1 out of 5

(0 user reviews)

... Read More About SAP CX img

Price On Request

Nicereply

Nicereply

Brand: Nicereply

4.0img

4.0 out of 5

(0 user reviews)

... Read More About Nicereply img

$79 /Month

RateUp

RateUp

Brand: RateUp

4.0img

4.0 out of 5

(0 user reviews)

... Read More About RateUp img

₹2,499 /Month

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REVE Chat

REVE Chat

Brand: Reve Chat

4.8img

4.8 out of 5

(4 user reviews)

See all REVE Chat Reviews

REVE Chat is a powerful and intuitive live chat software for website. It allows your agents to personally guide and help visitors, while they go through th... Read More About REVE Chat img

$50 /month

Mouseflow

Mouseflow

Brand: Mouseflow

4.4img

4.4 out of 5

(0 user reviews)

Mouseflow's User Activity Monitoring Software offers comprehensive tracking and analysis for enhanced user insights and website optimization.... Read More About Mouseflow read review arrow

$31

EBI AI

EBI AI

Brand: EBI Solutions

4.2img

4.2 out of 5

(0 user reviews)

Use the robust EBI AI to grow your business and boost customer services with proper security issues.... Read More About EBI AI read review arrow

Price On Request

Plotline

Plotline

Brand: Plotline

4.5img

4.5 out of 5

(0 user reviews)

Plotline enables product and marketing teams to create personalized in-app experiences such as stories, tooltips, and banners without relying on engineerin... Read More About Plotline read review arrow

$999

Formbricks

Formbricks

Brand: Formbricks

3.9img

3.9 out of 5

(0 user reviews)

... Read More About Formbricks img

$49 /Month

Last Updated on : 09 Dec, 2025

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Customer Experience Management Software Comparison

Kapture CX
VS
Freshworks 360
Kapture CX vs Freshworks 360
Zepic
VS
Zoho CRM Plus
Zepic vs Zoho CRM Plus

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Customer Experience Management Software Reviews

KC

Kapture CX

4.3

“It's easy to navigate, user friends tab which makes professional life easy”

- Haroon Jalal

See all Kapture CX reviewsimg
KC

Kapture CX

4

“Easy to check and close the tickets with variety of options available”

- Shivangi Gaur

See all Kapture CX reviewsimg
KC

Kapture CX

4.2

“Really easy to use, very intuitive, highly customisable and great vertical support”

- Karandeep Singh

See all Kapture CX reviewsimg
KC

Kapture CX

4.1

“Unique Features and easy access also we can find the customer details very easily.”

- Rizwan Shaikh

See all Kapture CX reviewsimg
KC

Kapture CX

4.1

“Features and how easily it's customizable any its easy to use”

- Nikhil

See all Kapture CX reviewsimg
KC

Kapture CX

4.5

“It is easy to customize and the marketing team help in the customization”

- Ken Chong

See all Kapture CX reviewsimg

Articles for Customer Experience Management Software

See allimg
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October 27, 2025

7 Best Customer Journey Mapping Tools to Transform Your CX in 2025 7 Best Customer Journey Mapping Tools to Transform Your CX in 2025

September 4, 2025

What are the Benefits of Using Customer Engagement Software What are the Benefits of Using Customer Engagement Software

April 22, 2025

The Ultimate Checklist for Buying Customer Management Software The Ultimate Checklist for Buying Customer Management Software

April 10, 2025

How Much Should You Spend on Customer Management System: A Handy Checklist How Much Should You Spend on Customer Management System: A Handy Checklist

April 7, 2025

Related Categories

Customer Experience Management Software Price List In India

Customer Experience Management Software Cost
Top Customer Experience Management Software Starting Price Rating
Kapture CX₹4000.00 /User/Month4.2
Freshworks 360₹2799.00 /Monthly4.2
Zepic₹2700.00 /Month4.0
Zoho CRM Plus₹3500.00 /User/Month4.5
Nicereply$79.00 /Month4.0
RateUp₹2499.00 /Month4.0
REVE Chat$50.00 /month4.8
Mouseflow$31.00 4.4
Plotline$999.00 4.5

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