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Zepic

Brand: Zepic

  • 4.0

  • 6 Ratings

​Zepic is an AI-powered customer engagement and marketing automation platform that unifies data and channels to help businesses build deeper connections and drive real business impact.

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Starting at $35

Zepic Software Overview

What is ZEPIC?

ZEPIC is an AI-infused customer engagement & marketing automation platform that helps businesses unify data and run personalized campaigns across Email and WhatsApp. The platform collects and integrates customer data from 50+ applications, including Shopify, CRMs, e-commerce platforms, and customer support systems, to create a comprehensive 360-degree view of each customer.

At its core, ZEPIC features Zenie AI, which offers end-to-end marketing automation—handling tasks from data management to campaign execution without requiring technical expertise. The platform enables marketers to create hyper-personalized campaigns that reach customers at the right time with the right message, driving higher engagement and conversion rates.

ZEPIC's interface includes intuitive dashboards with real-time analytics for campaign performance, customer journey tracking, and actionable insights that help optimize marketing strategies and ROI.

Why Choose ZEPIC Software?

  • Zenie AI Assistant: Create and launch campaigns in minutes with AI-powered content generation, audience selection, and campaign setup that reduces manual work.
  • Built-in Customer Data Platform (CDP): Unify customer data from 50+ integrations to create detailed profiles with identity resolution, enabling truly personalized campaigns.
  • Omnichannel Marketing: Manage Email and WhatsApp campaigns from a single platform, with pre-built workflows for abandoned carts, welcome series, and re-engagement.
  • Team Inbox for Conversations: Convert campaign responses into 1:1 conversations with a unified Team Inbox that provides complete customer context.
  • Advanced Segmentation: Create micro-segments with multiple filters based on customer properties, events, behaviors, and more to target the right audience.
  • Automated Customer Journeys: Build complex, multi-step customer journeys with an intuitive drag-and-drop builder and real-time flow reports.

Benefits of ZEPIC

  • Higher Conversion Rates: Deliver personalized. real-time messages based on customer behavior and preferences, and drive more effective campaigns.
  • Improved Customer Experience: Create consistent, relevant interactions across channels with context-aware messaging.
  • Increased Marketing Efficiency: Reduce campaign creation time from weeks to minutes with AI-powered automation for content, design, and targeting.
  • No Technical Expertise: Launch sophisticated marketing campaigns without coding or depending on IT teams.
  • Real-time Analytics: Access actionable insights with dashboards that track campaign performance and customer journey metrics.

Pricing of ZEPIC

ZEPIC pricing starts from USD 35 at techjockey.com.

For subscription-related details and offers on premium packages, please request a call back from our product experts.

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Zepic Company Details

Founded Year:  2023

ZEPIC is an omnichannel customer experience platform that enables real-time, hyper-personalised engagements with customers.

Director/Founders Bharathi Kannan Ravikumar, Naveen Venkat, Sreelesh Pillai, Sunil Kumar Somarajan Pillai
Company Size 1-100 Employees

Zepic Pricing & Plans

Growth
Starting at $35
    • Credits

      Credits
      Credits

Key Features

  • 500 Credits

  • Upto 25K emails per month

  • Standard Objects

  • 360-degree Customer View

  • Segmentation

  • Custom Events

Pro
Starting at $394
    • Credits

      Credits
      Credits

Key Features

  • 5000 Credits

  • Upto 25K emails per month

  • Standard Objects

  • 360-degree Customer View

  • Segmentation

  • Custom Events

  • Identity Resolution

  • Object Associations

  • Web Visitors (Anonymous) Tracking

Zepic Features

Core Functionalities

  • icon_check Compliance Management
    Ensures your marketing complies with privacy and data regulations.
  • icon_check Templates
    Ready-made designs for quick campaign launches.
  • icon_check Automated Workflow Optimization
    Smart automation to improve workflow efficiency.
  • icon_check Custom Workflows
    Build personalized workflows for different goals.
  • icon_check Customer Journey Mapping
    AI maps user behavior across touchpoints.
  • icon_check Behaviour Management
    Understand and guide customer behavior.
  • icon_check Behavioral Targeting
    Personalized WhatsApp messages based on behavior.
  • icon_check Through Channel Marketing Automation (TCMA)
    Enable partners to run your campaigns.
  • icon_check User Access Management
    Control who can access what in the platform.
  • icon_check Contact Management
    Organize and track customer contact details.
  • icon_check Loyalty Management
    Manage and boost customer loyalty programs.
  • icon_check Visual Editor
    Drag-and-drop editor for campaign design.
  • icon_check Cart Recovery Automation
    Remind users to complete purchases.
  • icon_check Progressive Profiling
    Collect user data gradually to improve personalization.
  • icon_check A/B Testing
    Enables you to compare two versions of your page using the same URL making it easier for you to select the superior version.
  • icon_check Content Marketing Automation
    Automate content creation, scheduling, and distribution to engage audiences across channels.
  • icon_check Dynamic Content
    Produces personalized campaigns as per users' interests, behavior, and preferences.
  • icon_check Landing Page / Web Forms
    Helps the user create attractive landing pages which further helps them attract new customers.
  • icon_check SMS Marketing
    Facilitates the users with a strategy that uses text messages to engage customers and generate sales.
  • icon_check Social Media Automation
    Process via which content gets scheduled on social media in an automated manner.

Campaign Management

  • icon_check Campaign Optimization
    Auto-adjust campaigns for better performance.
  • icon_check Performance Analytics
    Track campaign effectiveness in real-time.
  • icon_check Multichannel
    Manage multiple marketing channels from one place.
  • icon_check Channel Management
    Organize and monitor all communication channels.
  • icon_check Omnichannel
    Provide a seamless experience across channels.
  • icon_check Channel Optimization
    Improve performance on each marketing channel.
  • icon_check Data Driven Optimization
    Use data insights to fine-tune campaigns.
  • icon_check Conversion Rate Optimization (CRO)
    Boost conversions by automating A/B testing, user behavior analysis, and performance improvements.
  • icon_check Advertising Management
    Process that involves planning and executing campaigns to promote a product or service
  • icon_check Landing Page Optimization
    It assists the users with improving the design and layout of web pages and increases conversions.

Lead Management

  • icon_check Segmentation
    Target specific audience groups.
  • icon_check Lead Generation
    Capture new leads through forms or landing pages.
  • icon_check Lead Nurturing
    Engage leads over time to build trust.
  • icon_check Leads Conversion
    Convert prospects into paying customers.
  • icon_check Lead Qualification
    Helps the users in identify and prioritize the best leads.
  • icon_check Lead Scoring
    It uplifts potential customers based on their likelihood of becoming customers.
  • icon_check List Management
    Helps in organizing, maintaining, and optimizing lists of potential customers or leads

Email Marketing

  • icon_check Drip Campaigns
    Automate personalized emails or messages based on user actions to boost engagement and conversions.
  • icon_check Email Optimization
    Improve open and click rates with AI.
  • icon_check Behavioral Targeting
    Personalized WhatsApp messages based on behavior.
  • icon_check Auto - Responders
    Instantly reply to user actions with pre-set messages to keep communication smooth and timely.
  • icon_check Cart Recovery Automation
    Remind users to complete purchases.

WhatsApp Marketing

  • icon_check Drip Campaigns
    Automate personalized emails or messages based on user actions to boost engagement and conversions.
  • icon_check Segmentation
    Target specific audience groups.
  • icon_check Behavioral Targeting
    Personalized WhatsApp messages based on behavior.
  • icon_check Auto - Responders
    Instantly reply to user actions with pre-set messages to keep communication smooth and timely.
  • icon_check Bulk Messaging
    Send campaigns to multiple users at once.
  • icon_check Cart Recovery Automation
    Remind users to complete purchases.

Integrations Supported

  • icon_check Webhooks
    Connect with other apps through triggers.
  • icon_check Event Marketing
    Promote and track event campaigns.
  • icon_check Third Party Integration
    Works with other popular tools.
  • icon_check Project Management
    Sync with tools like Trello or Asana.
  • icon_check CRM Integration
    Connect with customer relationship systems.
  • icon_check API Integration
    Build custom integrations with APIs.
  • icon_check Barcode Integration
    Deliver clients prewritten messages depending on specified triggers.
  • icon_check Influencer Marketing
    It helps in building a partnership between influencers and brands that benefits both parties

Analytics and Reporting

  • icon_check Visitor Tracking
    Track user behavior on your site.
  • icon_check Real-Time & Actionable Insights
    Get live data to make smart decisions.
  • icon_check Dashboards
    Visual overview of performance.
  • icon_check Web Form Tracking
    Monitor form conversions and behavior.
  • icon_check Heatmaps
    Helps marketers spectate their visitor's activity on their page.
  • icon_check Live View
    It offers real-time insight into your audience's interactions with your marketing materials.
  • icon_check PDF Report
    Allows the user to export the data in PDF format
  • icon_check Predictive Analytics
    Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Session Recording
    Records visitor's interaction with the platform (including mouse movement as well)

Alerts & Notifications

  • icon_check Email Notifications
    Get email alerts for key actions.
  • icon_check Real-Time Alerts
    Instant updates on campaign events.
  • icon_check Desktop Notification
    Gives you a pop-up notification on your desktop itself.
  • icon_check In-App Notifications
    Facilitates the user with notification with-in the app as well.
  • icon_check Push Notifications
    A powerful tool that helps in converting clients to prominent customers
  • icon_check SMS Notification
    Keeps the customer notified of the changes via text messages.

AI Capabilities

  • icon_check Customer Journey Mapping
    AI maps user behavior across touchpoints.
  • icon_check Subject Line Helper
    Get AI suggestions for better email open rates.
  • icon_check Generative AI
    Create content like emails or messages using AI.
  • icon_check Smart Recommendations
    Get AI tips to improve marketing results.
  • icon_check Predictive Analytics
    Helps the users with analyzing the data using advance ML algorithms.
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Zepic Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Communities
Language
English
Training Resources
Live Online Videos
AI Features
AI Integrated

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Zepic Review

4.0

Out of 5

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Overall Rating

Based on
6 Verified Ratings

Rating Breakdown

  • Features 4.0
  • Value for Money 4.4
  • Ease of Use 3.8
  • Customer Support 3.9

88% Recommend this Product

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How much does Zepic Software cost?

ZEPIC pricing starts from INR 2700 at techjockey.com.

Is there a mobile app available for Zepic Software?

No, Zepic does not offer a mobile app.

Which operating systems are compatible with Zepic Software?

Zepic is compatible with Ubuntu, Windows, macOS, and Linux operating systems.

Does Zepic Software offer a free trial?

Yes, Zepic offers a free trial.

How does Zepic Software function?

Zepic is an AI-infused customer engagement and marketing automation platform that integrates with over 50 digital tools to streamline communication and enhance customer experiences.

Who uses Zepic Software?

Businesses across various industries, including retail, e-commerce, travel, and hospitality, utilize Zepic to enhance their customer engagement and marketing efforts.

Is a free demo available for Zepic Software?

Yes, Zepic provides a free demo upon request.

Is Zepic Software available for free?

Zepic Software is not completely free but offers a free trial before requiring a paid subscription.

How does Zepic help with marketing?

Zepic uses AI to personalize messages, automate workflows, and analyze customer behavior to improve marketing results.

Is customer support available for Zepic?

Yes, Zepic offers customer support to assist users with onboarding, technical issues, and best practices.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.