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Retner

Brand : Retner

Starting at ₹ 899

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Retner is an AI-powered WhatsApp marketing software that helps businesses automate customer conversations, send promotions, and increase sales through WhatsApp. ...Read more

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Retner Software Pricing, Features & Reviews

What is Retner?

Retner WhatsApp marketing software is an AI-powered automation platform that helps businesses, especially D2C and e-commerce brands, engage with customers and grow sales using smart WhatsApp communication.

It automates conversations, connects with platforms like Shopify and WooCommerce, and sends personalized messages for order updates, cart reminders, and promotions. Retner uses AI chatbots to reply to customer queries 24/7 without manual effort.

This marketing tool can recover abandoned carts by reminding shoppers via WhatsApp, confirm COD orders, and boost repeat purchases through targeted messages.

The platform also supports Instagram, SMS, email, and voice alongside WhatsApp for unified customer engagement. With tools like drip campaigns, segmentation, and analytics, Retner helps companies send the right message at the right time.

Why Choose Retner Software?

  • Smart Customer Journeys: Create high-converting ecommerce journeys using a drag-and-drop omnichannel builder.
  • AI Smart Segmentation: Automatically target customers based on behavior and intent.
  • WhatsApp-Native Execution: Run campaigns directly on WhatsApp for higher engagement.
  • Right Message, Right Time: Deliver personalized messages on the best channel at the perfect moment.
  • Conversational AI Voice: Use AI voice calls to engage, confirm, and convert customers.
  • Email & SMS Fallback: Ensure message delivery even when WhatsApp is unavailable.
  • Multi-Channel Reach: Connect with customers via WhatsApp, Email, SMS, Instagram, and more.
  • 24/7 AI Agents: Instantly answer customer queries anytime, day or night.
  • 80% Support Load Reduction: Automate common questions and reduce manual work.
  • Smart Escalation: Seamlessly hand over conversations to human agents when needed.
  • Single Inbox Management: Handle WhatsApp, Email, and Instagram DMs from one dashboard.
  • AI-Assisted Replies: Respond faster with built-in AI suggestions.
  • Better Team Collaboration: Improve response time and service quality.
  • Conversation-Driven Sales: Convert chats into purchases across multiple channels.
  • COD Order Verification: Reduce fake orders and lower RTO rates.
  • In-Chat Catalog Sales: Allow customers to browse and buy directly in chat.
  • Revenue Growth Focus: Designed to increase conversions and repeat purchases.

Benefits of Retner Software

  • Abandoned Cart Recovery: Automatically reminds customers to complete their purchase, helping recover lost sales.
  • COD to Prepaid Conversion: Encourages cash-on-delivery customers to switch to prepaid, reducing returns and risk.
  • Customer Support Automation: Uses AI chatbots to instantly answer customer queries across channels.
  • Order Alerts: Sends real-time order, shipping, and delivery updates to customers.
  • New Product Launch Campaigns: Promotes new products directly to customers on WhatsApp and other channels.
  • Repeat Order Reminders: Encourages customers to reorder with timely automated messages.
  • Upselling & Cross-Selling: Suggests relevant products to increase order value.
  • Broadcast Messaging: Sends offers, updates, and announcements to multiple customers at once.
  • AI Chatbot: Provides 24/7 automated conversations to improve engagement and reduce support workload.

Retner Pricing

Retner price starts at INR 10,500 on techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Retner Pricing & Plans

Starter (Billed Quarterly)
  • Whatsapp Marketing & Automation
  • WhatsApp Chatbots -2 way communication
  • WhatsApp Journies
  • Instagram Comment - DM automation
  • Order Alerts/ Tracking alerts
  • Whatsapp chatbot
  • upto 10 times use of Smart Sender , smart followu
    • Licenses
    • Monthly
Starting at ₹ 899
Growth (Billed Quarterly)
  • Whatsapp Marketing & Automation
  • WhatsApp Chatbots -2 way communication
  • WhatsApp Journies
  • AI Voice Calling (9rs/min)
  • Instagram Comment - DM automation
  • Web push notification only
  • Order Alerts /Tracking alerts
  • Whatsapp chatbot
  • upto 100 times use of Smart Sender , smart follow
    • Licenses
    • Monthly
Starting at ₹ 2999
Pro (Billed Quarterly)
  • Whatsapp Marketing & Automation
  • WhatsApp Chatbots -2 way communication
  • Unlimited WhatsApp Journies
  • AI Voice Calling (7rs/min)
  • Dedicated Account Manager with stretegies
  • Instagram Comment - DM automation
  • Webpush / App push notification
  • Order Alerts/Tracking alerts
  • NDR alerts
  • Whatsapp Chatbot with intent Tracking
    • Licenses
    • Monthly
Starting at ₹ 6999

Retner Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging Send messages to multiple contacts simultaneously.
  • icon_check Customizable Templates Pre-approved message templates for fast communication.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Rich Media Support Send images, videos, documents, and audio.
  • icon_check Scheduled Messaging Automate message delivery at a predefined time.
  • icon_check Message Templates Use WhatsApp-approved templates for structured messaging.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.
  • icon_check Broadcast Lists Create lists for mass messaging without group limitations.

Contact Management & Segmentation

  • icon_check Sync Contacts Auto-sync contacts with CRM and business databases.
  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Contact Tagging & Segmentation Group contacts for targeted messaging.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Drip Campaigns Schedule sequential messages for lead nurturing.
  • icon_check Workflow Automation Set rule-based triggers for messaging actions.
  • icon_check Canned Responses Use saved replies for quick and consistent responses.
  • icon_check Auto Replies Automatically respond to frequently asked questions.
  • icon_check Automated Follow-Ups Send reminders or additional messages based on user response.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Campaign Scheduling Plan and automate messaging campaigns in advance.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.
  • icon_check Recurring Messaging Schedule periodic messages for regular updates.

AI Features

  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.
  • icon_check Lead Qualification AI-based lead scoring to identify high-potential prospects.
  • icon_check AI Chatbots Automate conversations using Natural Language Processing (NLP).
  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.
  • icon_check Auto-Responders AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Get instant alerts for new messages and updates.
  • icon_check Internal Notes Add private comments within conversations.
  • icon_check Shared Inbox Unified inbox for team-based message handling.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Live Agent Support Enable human assistance for complex queries.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check CRM Integration Sync leads and conversations with HubSpot, Zoho, etc.
  • icon_check API Integration Connect with various business applications via API.
  • icon_check Third Party Integrations Connect with marketing, analytics, and CRM tools.
  • icon_check WhatsApp Business API Secure API for automated and bulk messaging.
  • icon_check E-Commerce Platforms Integrate with Shopify, WooCommerce, and Magento.
  • icon_check Webhooks Integration Enable real-time updates with third-party tools.
  • icon_check Chatbot Integration Enhance automation with AI-driven chatbot support.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check Payment Gateway Integration Enable payments within WhatsApp conversations.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.
  • icon_check E-Signatures Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Conversion Tracking Monitor leads and customer actions post-message.
  • icon_check Campaign Performance Analyze the success of marketing campaigns.
  • icon_check Delivery & Read Reports Track message delivery and open status.
  • icon_check Engagement Metrics Measure click-through rates and response times.
  • icon_check Real Time Dashboards Get live updates on chat and campaign performance.
  • icon_check Agent Performance Metrics Assess agent response times and efficiency.

Security & Compliance

  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Data Retention Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.

Retner Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows MacOS
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business
  • Email, Live Chat, Forums
  • API Integration
  • Live Online
  • English

Retner Reviews and Ratings

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Retner FAQ

A Retner price starts at INR 10,500 on techjockey.com.
A No, Retner does not offer a mobile app.
A Retner is compatible with Windows and MacOS.
A No, Retner does not offer a free trial.
A Retner uses AI automation to send WhatsApp, SMS, Instagram, and email messages for marketing, support, and sales automation.
A E-commerce brands and D2C businesses use Retner to automate conversations, recover carts, and improve sales.
A Yes, Retner offers a free demo that you can book through its website.
A Retner is paid software with subscription plans, though the Shopify app installation is free and demo access is available.

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