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Retner

Brand : Retner

Starting Price:

₹ 999 excl. GST

₹ 1,179 incl. GST

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It is an AI-native marketing automation tool that is designed for e-commerce and Direct-to-Consumer (D2C) brands for efficient customer support. ...Read more

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Retner Software Pricing, Features & Reviews

What is Retner?

Retener is a Marketing automation software that lets you target the right people with the right message at the right time. It serves as a unified, omnichannel system that automates interactions across WhatsApp, Instagram, email, SMS, and voice, with a primary focus on driving conversions and improving customer retention.
 
As an official Meta technology provider, Retner specialises in WhatsApp Business API solutions to enhance engagement. This marketing tool is trusted by over 700 businesses. Retner uses AI to provide instant, 24/7 replies to customer inquiries across various platforms.
 
This AI understands intent to handle complex queries, reducing manual support workload and response times. It enables businesses to send bulk messages, automate WhatsApp flows (such as abandoned cart recovery, COD verification, and order tracking), and manage two-way conversations.
 
The tool includes features like COD (Cash on Delivery) verification via AI voice calls and abandoned cart recovery flows to reduce return-to-origin (RTO) rates and increase revenue. The platform is specifically built to increase Lifetime Value (LTV) and Return on Ad Spend (ROAS).

Why Choose Retner Software?

  • Smart Customer Journeys: Create high-converting ecommerce journeys using a drag-and-drop omnichannel builder.
  • AI Smart Segmentation: Automatically target customers based on behavior and intent.
  • WhatsApp-Native Execution: Run campaigns directly on WhatsApp for higher engagement.
  • Right Message, Right Time: Deliver personalized messages on the best channel at the perfect moment.
  • Conversational AI Voice: Use AI voice calls to engage, confirm, and convert customers.
  • Email & SMS Fallback: Ensure message delivery even when WhatsApp is unavailable.
  • Multi-Channel Reach: Connect with customers via WhatsApp, Email, SMS, Instagram, and more.
  • 24/7 AI Agents: Instantly answer customer queries anytime, day or night.
  • 80% Support Load Reduction: Automate common questions and reduce manual work.
  • Smart Escalation: Seamlessly hand over conversations to human agents when needed.
  • Single Inbox Management: Handle WhatsApp, Email, and Instagram DMs from one dashboard.
  • AI-Assisted Replies: Respond faster with built-in AI suggestions.
  • Better Team Collaboration: Improve response time and service quality.
  • Conversation-Driven Sales: Convert chats into purchases across multiple channels.
  • COD Order Verification: Reduce fake orders and lower RTO rates.
  • In-Chat Catalog Sales: Allow customers to browse and buy directly in chat.
  • Revenue Growth Focus: Designed to increase conversions and repeat purchases.

Benefits of Retner Software

  • Abandoned Cart Recovery: Automatically reminds customers to complete their purchase, helping recover lost sales.
  • COD to Prepaid Conversion: Encourages cash-on-delivery customers to switch to prepaid, reducing returns and risk.
  • Customer Support Automation: Uses AI chatbots to instantly answer customer queries across channels.
  • Order Alerts: Sends real-time order, shipping, and delivery updates to customers.
  • New Product Launch Campaigns: Promotes new products directly to customers on WhatsApp and other channels.
  • Repeat Order Reminders: Encourages customers to reorder with timely automated messages.
  • Upselling & Cross-Selling: Suggests relevant products to increase order value.
  • Broadcast Messaging: Sends offers, updates, and announcements to multiple customers at once.
  • AI Chatbot: Provides 24/7 automated conversations to improve engagement and reduce support workload.

Retner Pricing

Retner price starts at INR 999 on techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Retner Pricing & Plans

Starter
  • WhatsApp Website Widget
  • Cart Checkout Abandonment
  • Order Alerts
  • Blue Tick Application
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

999
Standard
  • Everything in Starter plus
  • Cross-Sell / Upsell
  • WhatsApp Bots
  • Keyword Based Response
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

3499
Plus
  • Everything in Standard plus
  • Custom Chatbot Setups
  • NLP Based Training
  • Product Browsing & Add-to-Cart Abandonment
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

7999

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Retner Features

Core Functionalities

  • icon_check Compliance Management Adheres to Meta’s WhatsApp policies and global data privacy standards (GDPR/ISO 27001).
  • icon_check Contact Management Unified CRM view of customer profiles, purchase history, and cross-channel interaction logs.
  • icon_check Behaviour Management Tracks on-site actions like 'Add to Cart' or 'Product View' to trigger specific automated responses.
  • icon_check Templates Pre-built libraries for abandoned cart recovery, COD confirmation, and welcome series.
  • icon_check Landing Page / Web Forms Includes 'Welcome/Exit Popups' and web widgets to capture leads directly from your storefront.
  • icon_check Loyalty Management Automates repeat revenue through post-purchase cross-sell/upsell flows and feedback loops.
  • icon_check SMS Marketing Fully integrated SMS channel to complement WhatsApp for broader reach and urgency.
  • icon_check Automated Workflow Optimization Automated Workflow Optimization' uses AI to test and refine the most effective conversion paths.
  • icon_check A/B Testing Test different subject lines, message templates, or flow sequences to see which converts better.
  • icon_check Dynamic Content Uses placeholders and logic to personalize messages with customer names and recent purchases.
  • icon_check User Access Management Granular role-based permissions to manage unlimited agent logins and admin controls.
  • icon_check Behavioral Targeting Triggers messages based on specific actions like 'Product Browsing' or 'Cart Abandonment.'
  • icon_check Visual Editor No-code, drag-and-drop builder for creating complex automation flows and chat scripts.
  • icon_check Custom Workflows Fully tailorable 'AI-Native' workflows to match specific brand logic and sales cycles.
  • icon_check Customer Journey Mapping Visualizes the complete customer lifecycle from discovery to repeat brand advocate.
  • icon_check Cart Recovery Automation Multi-step recovery flows across WhatsApp, SMS, and Email to win back lost sales.
  • icon_check Progressive Profiling Gradually collects customer data over multiple interactions to avoid overwhelming users.
  • icon_check Social Media Automation Automated DM replies and comment-to-DM triggers for Instagram and Facebook.
  • icon_check Through Channel Marketing Automation (TCMA) Through Channel Marketing Automation' tools for brands managing multiple distribution partners.
  • icon_check Content Marketing Automation Automate content creation, scheduling, and distribution to engage audiences across channels.

Campaign Management

  • icon_check Channel Management Centralizes WhatsApp, Instagram, SMS, Email, and Voice into one unified marketing dashboard.
  • icon_check Advertising Management Deep integration with Meta Ads to track the performance of WhatsApp and Instagram campaigns.
  • icon_check Campaign Optimization AI-native tools to improve message copy, timing, and channel selection for maximum ROI.
  • icon_check Omnichannel Unified strategy that ensures consistent messaging across WhatsApp, Email, Voice, and Social.
  • icon_check Performance Analytics Monitors individual agent resolution times, chat dispositions, and customer satisfaction scores.
  • icon_check Conversion Rate Optimization (CRO) Tools to optimize chat flows and checkout reminders to increase the total conversion rate.
  • icon_check Channel Optimization Analyze and optimize marketing channels to maximize ROI with real-time performance insights.
  • icon_check Data Driven Optimization Uses analytical tools and data to enhance systems, procedures, and decision-making capabilities
  • icon_check Landing Page Optimization It assists the users with improving the design and layout of web pages and increases conversions.
  • icon_check Multichannel To plan, execute, and measure marketing tasks across multiple channels.

Lead Management

  • icon_check Lead Scoring Ranks prospects based on their interaction frequency and intent signals to prioritize sales focus.
  • icon_check List Management Organizes contacts into static or dynamic lists for targeted bulk messaging and broadcasts.
  • icon_check Lead Generation Uses 'Click-to-WhatsApp' ads and QR codes to drive new traffic directly into automated funnels.
  • icon_check Lead Nurturing Automates the journey from first inquiry to first purchase using personalized AI engagement.
  • icon_check Lead Qualification AI-driven screening questions that filter and tag leads before they reach human agents.
  • icon_check Leads Conversion It helps organization in converting potential client to prominent customers
  • icon_check Segmentation Helps in separating customers as per their choice, behaviour and their pattern.

Email Marketing

  • icon_check Drip Campaigns Sequence-based automation that nurtures leads over time across multiple communication channels.
  • icon_check Auto - Responders Instant, keyword-triggered or AI-driven replies for FAQs and off-hour customer inquiries.
  • icon_check Behavioral Targeting Triggers messages based on specific actions like 'Product Browsing' or 'Cart Abandonment.'
  • icon_check Cart Recovery Automation Multi-step recovery flows across WhatsApp, SMS, and Email to win back lost sales.
  • icon_check Email Optimization Segments your email in an optimal manner

WhatsApp Marketing

  • icon_check Drip Campaigns Sequence-based automation that nurtures leads over time across multiple communication channels.
  • icon_check Auto - Responders Instant, keyword-triggered or AI-driven replies for FAQs and off-hour customer inquiries.
  • icon_check Bulk Messaging High-volume broadcast capability for marketing updates without the risk of number banning.
  • icon_check Behavioral Targeting Triggers messages based on specific actions like 'Product Browsing' or 'Cart Abandonment.'
  • icon_check Cart Recovery Automation Multi-step recovery flows across WhatsApp, SMS, and Email to win back lost sales.
  • icon_check Segmentation Helps in separating customers as per their choice, behaviour and their pattern.

Integrations Supported

  • icon_check CRM Integration Natively connects with Shopify, WooCommerce, and other major E-commerce platforms.
  • icon_check API Integration Offers developer APIs and Webhook to sync data with custom internal systems or third-party apps.
  • icon_check Project Management With the help of AI, organizations can manage thier projects with utmost efficiency.
  • icon_check Third Party Integration Connects with Zapier, Pabbly, and Google Sheets to extend automation capabilities.
  • icon_check Webhooks Real-time data triggers that send information to your external servers when an event occurs.
  • icon_check Event Marketing Automated workflows for webinars, product launches, and offline event follow-ups.
  • icon_check Influencer Marketing Tracks attribution for influencer-driven traffic through specific coupon codes or QR links.
  • icon_check Barcode Integration Deliver clients prewritten messages depending on specified triggers.

Analytics and Reporting

  • icon_check Predictive Analytics Manage marketing campaigns and support workflows with assigned agents and task tracking.
  • icon_check Visitor Tracking Real-time store sync tracks user navigation to trigger abandonment flows or personalized offers.
  • icon_check Dashboards Comprehensive visual reports on revenue attribution, ROI, and agent performance.
  • icon_check Real-Time & Actionable Insights Real-time data on campaign open rates, click-throughs, and resulting sales revenue.
  • icon_check Live View Live Chat' dashboard for agents to see incoming messages across all channels in real-time.
  • icon_check Web Form Tracking Automatically captures and syncs data from website popups and contact forms into the CRM.
  • icon_check PDF Report Generates downloadable reports on campaign success and overall business growth.
  • icon_check Heatmaps Helps marketers spectate their visitor's activity on their page.
  • icon_check Session Recording Records visitor's interaction with the platform (including mouse movement as well)

Alerts & Notifications

  • icon_check Email Notifications Sends alerts to both customers (marketing) and admins (system/support updates).
  • icon_check Real-Time Alerts Instant notifications for high-priority leads, failed payments, or support escalations.
  • icon_check Desktop Notification Browser-based alerts to ensure agents never miss an incoming customer inquiry.
  • icon_check Push Notifications Browser and in-app push alerts for flash sales, restocks, and order updates.
  • icon_check In-App Notifications Facilitates the user with notification with-in the app as well.
  • icon_check SMS Notification Keeps the customer notified of the changes via text messages.

AI Capabilities

  • icon_check Predictive Analytics Manage marketing campaigns and support workflows with assigned agents and task tracking.
  • icon_check Customer Journey Mapping Visualizes the complete customer lifecycle from discovery to repeat brand advocate.
  • icon_check Generative AI AI writing assistants for copy and NLP-based bots that understand natural language intent.
  • icon_check Smart Recommendations AI analyzes purchase history to suggest relevant cross-sell and upsell products in-chat.
  • icon_check Subject Line Helper AI tool to generate and optimize high-open-rate subject lines for email and SMS.

Retner Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Windows MacOS
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business
  • Email, Live Chat, Forums
  • API Integration
  • Live Online
  • English
  • AI Integrated

Retner Reviews and Ratings

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Retner Company Details

Brand Name Retner
Information Retner is an AI-powered omnichannel marketing and customer retention platform for eCommerce and D2C brands. It automates WhatsApp, email, SMS, and push campaigns using behavioral triggers, helping businesses recover abandoned carts, increase repeat purchases.
Founded Year 2023
Director/Founders Rahul Kumar
Company Size 1-100 Employees

Retner FAQ

A Retner price starts at INR 999 on techjockey.com.
A No, Retner does not offer a mobile app.
A Retner is compatible with Windows and MacOS.
A No, Retner does not offer a free trial.
A Retner uses AI automation to send WhatsApp, SMS, Instagram, and email messages for marketing, support, and sales automation.
A E-commerce brands and D2C businesses use Retner to automate conversations, recover carts, and improve sales.
A Yes, Retner offers a free demo that you can book through its website.
A Retner is paid software with subscription plans, though the Shopify app installation is free and demo access is available.

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