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Brevo

Brand: Brevo

  • 4.1

  • 15 Ratings & 15 Reviews

Brevo helps business construct solid customer relationships via numerous automated functionalities, thereby increasing customer engagement.

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₹ 738 incl. GST

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Brevo Software Overview

What is Brevo?

Brevo is a leading marketing automation software, formed to enhance engagement and boost an organization’s revenue. It is used by companies regardless of their size or service provider. An all-in-one marketing automation tool, embedded with numerous functionalities like lead generation, social media automation, campaign optimization, and many more, that provides a helping hand to the marketing and salespeople.

Brevo has an engaging and user-friendly interface, which makes it a popular pick among various users. It provides integration with several e-commerce software, like Shopify, WordPress, Zoho, and many more making it a trustworthy platform.

Why choose Brevo?

There are a bunch of reasons why one chooses Brevo as their ideal marketing automation tool. Some of them are as follows:

  • Powerful AI functionalities: Brevo helps users with campaign management, creating an efficient road map, and segmenting data as per demographic. This provides smart recommendations and then helps in creating engaging and relevant content.
  • Multi-Channel Marketing: Helps the user by reaching a versatile audience via email, SMS, push notifications, and many more as per the plan that’s been chosen by the customer.
  • User-friendly platform: Brevo provides a helping hand to its users by providing them with helpful resources and clear-cut instructions that make it easy to implement.
  • Highly Scalable and Compatible: Let your business go sky high with Brevo’s highly scalable subscription and its ability to integrate with a bunch of other e-commerce platforms and plugins.
  • Brevo Support Functionality: Find the answers to your questions with Brevo’s Knowledge Base and FAQs and get your queries resolved with Live Chat support functionality.
  • Secure Environment: Brevo provides a secure environment wherein the users’ data is kept in a safe space. Its strict privacy model makes sure that the users’ data is passed through two-factor authentication, every time a user tries to access the data.
  • Easy Campaign Creation: Its drag and drop functionality and per-defined templates make it easy for the customer to create engaging campaigns.

Stand-alone functionalities of Brevo (Key Takeaways)

Brevo is a highly effective and active marketing automation platform that makes your life easier, and your marketing journey smoother.

Now that we have seen what this software is all about and why one should avail it, let's see what are some of the major takeaways from this software.

  • Unified Platform: manages all your marketing streams like email, SMS and other campaigns all at one place.
  • AI-powered Optimization: make complex structures and roadmaps with ease.
  • Live Insights: get a detailed view of your data using Brevo’s analytics and report-making functionality.
  • Customizable Marketing: send customized email and promotional articles as per the community.
  • Hassle-free integration: integrate with popular tools and platforms with ease.
  • Generate revenue from the Meetings: Monetize the meetings and develop a no-show and no-cancellation policy, thereby making a secure pathway for the payment.
  • Meeting Tracking: It has functionalities like a Meeting Tracker that is designed to improve the workflow and maintain your connection with your audience. They sync with your calendar and generate attractive booking pages.
  • Getting in touch with the old clients: It moves a bit forward with nurturing relationships with the contacts that are already on-board, it gives them a sense of belonging and keeps the relationship thriving.

Unique Functionalities of Brevo (USPs)

Here’s the list of the unique selling propositions:

  • Mobile Wallet: Brevo allows the user to perform SMS marketing and make a transaction directly from the user’s wallet. Double the ROI value per customer. Using this one can connect instantly with the customer and hence develop stronger customer user relationships.
  • Advance Journey Builder: It allows you to create complex customer journey maps with ease.
  • Sales notification: notifies you about all those events that fall under the tag of ‘Urgent’.
  • 24/7 Human support functionality: With the support functionality of more than 6 languages through numerous mediums like email, live chat, or social platforms Brevo is ready to help you out in every way possible.
  • Greeting birthdays and anniversaries: Get in touch with your clients on a personal level by wishing them good luck on their special days like birthdays and anniversaries automatically with the help of a simple trigger, this would help you nurture your relationships with the customer.
  • Brevo’s Users Guide: A free eBook that guides you on how to move along with marketing automation and get the most out of it using Brevo.
  • Keep your contact list up to date: Changing personal information and preferences, such as email addresses and contact details, can be made by individuals by updating a simple profile form. As the information is up to date, this personalization improves the user experience.
  • Unified data log: See all your users’ data with over a single sheet with utmost convenience and accuracy.

Who uses Brevo?

Brevo was built to assist firms of all sizes and domains, which vary from small businesses to large corporations. Here’s the list of some of the most prominent industries that avail Brevo:

  • Large Corporations: Brevo assists large corporations in a very versatile manner, extending functionalities from managing marketing campaigns to integrating CRM software into your software.
  • Educational Institutions: Institutions use Brevo to send newsletters, manage events, and contact students and parents in an automated way. It also uses campaign management software to run its campaigns effectively.
  • Healthcare: Brevo acts as a boon to the healthcare industry as it automates the hectic process of setting appointments and thereby managing it, distributing newsletters, and managing reports with ease.
  • Non-Profits: Brevo has immensely used non-profit organizations in many ways including managing their mail and SMS, helping them with lead generation, keeping in touch with their donors, and many more.
  • Retail Businesses: Employees from marketing backgrounds use Brevo to manage multiple campaigns with ease.
  • E-commerce solutions: Enhance customer interaction with the organization, thereby making stronger customer relationships.
  • Startups: Brevo can help small organizations streamline their workflow.

Brevo is also used by those industries that aim to:

  1. Increase their ROI value
  2. Improving their customer engagement
  3. Creating new leads and extracting the most out of it
  4. Getting in-depth insights.

Brevo Pricing

Brevo offers a range of subscriptions wherein the user can avail themselves of the services provided by Brevo for free up to a set number of days. After that, the user must upgrade their plan either to a Starter Pack that comes at a cost of INR625/month or Standard Pack INR1,345/month. With the increase in sum the number of functionalities increases as well. There is another customizable plan called Enterprise, in which users can explicitly tailor only those features that are adequate to meet their needs.

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Brevo Company Details

Founded Year:  2012

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world.

Director/Founders Armand Thiberge, Kapil Sharma
Company Size 501-1000 Employees

Brevo Pricing & Plans

Starter

Calculated Price

625 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • From 5,000 emails per month

  • Email & SMS

  • Drag & Drop email editor

  • Email templates

  • AI content generator

  • Advanced segmentation

Standard

Calculated Price

1345 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in Starter, plus

  • Marketing automation

  • A/B testing

  • Advanced email reporting

  • AI send time optimization

  • Web & event tracking

Professional

Calculated Price

44680 Exclusive of all taxes
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in Standard, plus

  • From 150,000 emails per month

  • Additional marketing channels

  • Multi-user access

  • Contact scoring

  • Advanced ecommerce features

Brevo Features

Core Functionalities

  • icon_check Contact Management
    Automatically organize, track, and nurture leads and contacts for personalized marketing outreach.
  • icon_check Templates
    Ready-to-use email and campaign templates
  • icon_check Landing Page / Web Forms
    Helps the user create attractive landing pages which further helps them attract new customers.
  • icon_check SMS Marketing
    Facilitates the users with a strategy that uses text messages to engage customers and generate sales.
  • icon_check Automated Workflow Optimization
    Helps in boosting marketing efficiency by automating repetative tasks.
  • icon_check A/B Testing
    Enables you to compare two versions of your page using the same URL making it easier for you to select the superior version.
  • icon_check Dynamic Content
    Produces personalized campaigns as per users' interests, behavior, and preferences.
  • icon_check Customer Journey Mapping
    Enables marketers to design and oversee automated customer journeys through a variety of media.
  • icon_check Compliance Management
    Ensure all marketing campaigns follow legal and industry regulations with automated compliance checks.
  • icon_check User Access Management
    Allotting access to a specified user, as per their level of importance in the workflow
  • icon_check Behavioral Targeting
    Delivers messages and advertisements based on the users' activity.
  • icon_check Visual Editor
    Helps in quickly assembling campaigns by dragging and dropping elements.
  • icon_check Custom Workflows
    Allows the user to streamline their workflow and educates them about the sections that need attention.
  • icon_check Cart Recovery Automation
    A tactic that sends automated messages to users who abandon their online shopping carts.
  • icon_check Behaviour Management
    A marketing technique that targets consumers with personalized content based on their past activity.
  • icon_check Content Marketing Automation
    Automate content creation, scheduling, and distribution to engage audiences across channels.
  • icon_check Loyalty Management
    Allows the users to strategize design patterns, manage, and analyze loyalty programs.
  • icon_check Progressive Profiling
    It collects the information from the user over time to create efficient consumer profiles.
  • icon_check Social Media Automation
    Process via which content gets scheduled on social media in an automated manner.
  • icon_check Through Channel Marketing Automation (TCMA)
    Helps companies with automated marketing activities across various channels.

Campaign Management

  • icon_check Campaign Optimization
    Improve conversion rates, enhance user engagement and increase ROI.
  • icon_check Omnichannel
    Omnichannel enhances customer experience across all platforms, boosting engagement, satisfaction, and conversions.
  • icon_check Performance Analytics
    Enables marketers to track, analyze, and optimize marketing campaign performance across different channels in real-time
  • icon_check Conversion Rate Optimization (CRO)
    Boost conversions by automating A/B testing, user behavior analysis, and performance improvements.
  • icon_check Multichannel
    To plan, execute, and measure marketing tasks across multiple channels.
  • icon_check Channel Management
    Manage multiple marketing channels seamlessly for consistent messaging and performance tracking.
  • icon_check Channel Optimization
    Analyze and optimize marketing channels to maximize ROI with real-time performance insights.
  • icon_check Advertising Management
    Process that involves planning and executing campaigns to promote a product or service
  • icon_check Data Driven Optimization
    Uses analytical tools and data to enhance systems, procedures, and decision-making capabilities
  • icon_check Landing Page Optimization
    It assists the users with improving the design and layout of web pages and increases conversions.

Lead Management

  • icon_check Lead Scoring
    It uplifts potential customers based on their likelihood of becoming customers.
  • icon_check Lead Generation
    It helps in attrracting new potential customers
  • icon_check Lead Nurturing
    It engages with the potential customers to encourage them to make further purchases
  • icon_check Leads Conversion
    It helps organization in converting potential client to prominent customers
  • icon_check Segmentation
    Helps in separating customers as per their choice, behaviour and their pattern.
  • icon_check List Management
    Helps in organizing, maintaining, and optimizing lists of potential customers or leads
  • icon_check Lead Qualification
    Helps the users in identify and prioritize the best leads.

Email Marketing

  • icon_check Drip Campaigns
    Sends personalized promotional emails at predetermined intervals, as per the user's demographic
  • icon_check Email Optimization
    Segments your email in an optimal manner
  • icon_check Auto - Responders
    Send predefined messages to customers based on the choices that they make
  • icon_check Behavioral Targeting
    Delivers messages and advertisements based on the users' activity.
  • icon_check Cart Recovery Automation
    A tactic that sends automated messages to users who abandon their online shopping carts.

WhatsApp Marketing

  • icon_check Drip Campaigns
    Sends personalized promotional emails at predetermined intervals, as per the user's demographic
  • icon_check Segmentation
    Helps in separating customers as per their choice, behaviour and their pattern.
  • icon_check Auto - Responders
    Send predefined messages to customers based on the choices that they make
  • icon_check Bulk Messaging
    Facilitating the user with the feature of sending a huge number of text messages on multiple channels and individuals in one go.
  • icon_check Behavioral Targeting
    Delivers messages and advertisements based on the users' activity.
  • icon_check Cart Recovery Automation
    A tactic that sends automated messages to users who abandon their online shopping carts.

Integrations Supported

  • icon_check CRM Integration
    Integrate CRM systems to automate lead nurturing, sales processes, and track customer interactions.
  • icon_check API Integration
    Ability to connect two or more applications via APIs.
  • icon_check Third Party Integration
    Allows the user to integrate with several thrid party applications with ease.
  • icon_check Webhooks
    Messages that are sent from one application to another, when the trigger is set.
  • icon_check Barcode Integration
    Deliver clients prewritten messages depending on specified triggers.
  • icon_check Event Marketing
    Method via which particular behaviours or occurrences cause an automated reaction
  • icon_check Influencer Marketing
    It helps in building a partnership between influencers and brands that benefits both parties
  • icon_check Project Management
    With the help of AI, organizations can manage thier projects with utmost efficiency.

Analytics and Reporting

  • icon_check Predictive Analytics
    Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Visitor Tracking
    Users can analyze and track customer's activity over the platform.
  • icon_check Heatmaps
    Helps marketers spectate their visitor's activity on their page.
  • icon_check Real-Time & Actionable Insights
    Real-time data analysis with immediate data-driven recommendations for action.
  • icon_check Live View
    It offers real-time insight into your audience's interactions with your marketing materials.
  • icon_check PDF Report
    Allows the user to export the data in PDF format
  • icon_check Session Recording
    Records visitor's interaction with the platform (including mouse movement as well)
  • icon_check Web Form Tracking
    Allows the user to track the activities of the users once they submit the form.
  • icon_check Dashboards
    Projects the user's data in a visual format

Alerts & Notifications

  • icon_check Email Notifications
    You would be notified of the alterations that takes place in the campaign onto your email
  • icon_check In-App Notifications
    Facilitates the user with notification with-in the app as well.
  • icon_check Push Notifications
    A powerful tool that helps in converting clients to prominent customers
  • icon_check Desktop Notification
    Gives you a pop-up notification on your desktop itself.
  • icon_check Real-Time Alerts
    Allows companies to instantly send clients tailored and pertinent marketing messages.
  • icon_check SMS Notification
    Keeps the customer notified of the changes via text messages.

AI Capabilities

  • icon_check Predictive Analytics
    Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Customer Journey Mapping
    Enables marketers to design and oversee automated customer journeys through a variety of media.
  • icon_check Smart Recommendations
    Provides the user with engaging content that could uplift the organization's revenue and reputation.
  • icon_check Subject Line Helper
    Assists the users with engaging email subjet lines
  • icon_check Generative AI
    The system automates creating emails, ads, social media posts, images and product descriptions.
Brevo Demo Video play icon

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Brevo Specification

Supported Platforms
Ubuntu Ubuntu Windows Windows Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business SMBs SMEs
Customer Support
Phone Email Live Chat Communities Forums
Language
English
Integration
API Integration
Training Resources
In Person Documentation Videos

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Brevo Reviews

4.1

Out of 5

img

Overall Rating

Based on
15 Verified Reviews

Rating Breakdown

  • Features 4.3
  • Value for Money 4
  • Ease of Use 4.1
  • Customer Support 4

87% Recommend this Product

Add Review

Pros

  • "The free plan allows 300 emails per day, which is great for testing. Further, it integrates well with Shopify, WooCommerce, and more. And the automation features are useful."

    Vipin Batra Jul 25, 2024

  • "Great for small businesses and freelancers. It allows you to manage the list."

    RitikaJul 18, 2024

  • "Easy to import contacts and create newsletters. The automation features are very helpful."

    Nitin Sikri Jul 17, 2024

Cons

  • "ActiveCampaign offers a full-featured free trial, which seems a better option."

    Vipin Batra Jul 25, 2024

  • "The template editor doesn’t switch to read-only mode after saving, which can be annoying. "

    Nandini Gupta Jul 24, 2024

  • "Haven’t faced any issues so far but it is bit difficult to understand for beginners."

    Nitin Sikri Jul 17, 2024

Brevo Video Reviews

youtubeVideoId

4.5

“Brevo.com Review: The Ultimate All-in-One Marketing Platform”

Review by: Udemy Courses

youtubeVideoId

4.3

“Brevo (Sendinblue) Review - Simple & Affordable Email Marketing”

Review by: Anand Pancholia

youtubeVideoId

4.1

“Brevo Review: Pros, Cons & The Real Cost to Your Business”

Review by: Tooltester

vipin batra

User

Industry: IT User since: 6-12 months

4.2

Reviewed on: Jul 25, 2024

Techjockey Verified

“Reviewing Brevo on the basis of its Free plan capabilities”

ActiveCampaign is better for growth.

Pros

The free plan allows 300 emails per day, which is great for testing. Further, it integrates well with Shopify, WooCommerce, and more. And the automation features are useful.

Cons

ActiveCampaign offers a full-featured free trial, which seems a better option.

Switched from ActiveCampaign

Reason to switch

Needed a better platform with a full-featured free trial.

Nitin sikri

Executive

Industry: IT User since: 6-12 months

4.8

Reviewed on: Jul 17, 2024

Techjockey Verified

“Brevo: It is simple and effective. I Highly recommend”

It is simple and effective email marketing with reliable support.

Pros

Easy to import contacts and create newsletters. The automation features are very helpful.

Cons

Haven’t faced any issues so far but it is bit difficult to understand for beginners.

Reason to switch

Looking for a simple and easy to learn platform.

Ritika

Freelancer

Industry: Digital Marketing User since: 6-12 months

4.5

Reviewed on: Jul 18, 2024

Techjockey Verified

“It is affordable for Freelancers, Offers a simple UI and Dashboard”

Affordable and easy to use for freelancers.

Pros

Great for small businesses and freelancers. It allows you to manage the list.

Cons

Difficult to learn.

Switched from WebEngage

Reason to switch

Needed an affordable tool with good support and integration.

See All Brevo Reviews

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Brevo Questions

Q:

How to set up a trigger in Brevo?

Vishal Kumar Sep 16, 2025
A:

Here’s how you can set up a trigger in Brevo:

  • Choose a Trigger Type
  • Create an Automation
  • Configure the Trigger
  • Add Actions & Rules
  • Test & Activate
Prasenjit nandi Sep 22, 2025
Q:

How can you set up SMTP with Brevo?

Yogesh Aug 10, 2024
A:

One can set up SMTP with Brevo, follow the steps given below:

  • Click on your account and toggle to SMTP and API
  • Under the SMTP section, tap on Generate a new SMTP key
  • Give a name to your SMTP key and click Generate
  • Copy the full key and save it
  • Once you are done press OK.
saurabh ranjan Aug 10, 2024
Q:

How to send messages using Brevo API?

Mohammad Asif Aug 10, 2024
A:

To send messages using Brevo API, follow either of these methods:

  • Transactional SMS: By adding an entry point to a process and choosing the Send an SMS action, you may send a transactional SMS to a contact. After that, you may input a tag, the SMS message, and the sender's name.
  • Transactional email: Using transactional parameters, dynamic contact properties, or simple HTML text, you may send a transactional email.
  • WhatsApp message: You can send a WhatsApp message using the endpoint followed by the POST method.
Nilankur Das Aug 10, 2024
Q:

How can I make Forms is Brevo?

Kalyan Kumar Aug 10, 2024
A:

To create Forms is Brevo, follow the steps given below:

  • Tap on Contact and choose Forms
  • Open the Subscription pack, and tap on Create
  • Give a name to the Form
  • Enable the ‘Enable GDPR’ field
  • Now, just press Next and you have a form.
Vinod verma Aug 10, 2024
Q:

How is web push beneficial to campaigns in Brevo?

fahim ahmad Aug 9, 2024
A:

The benefits of Web push campaigns are as follows:

  • Web push campaigns help people to stay informed as they can be sent instantly to people who have opted-in to receive them
  • As compared to different means of communication, web push notifications get higher click-through rates and have better visibility as they grasp user attention and prompt them to act upon it
  • Web push campaigns ensure that only interested users receive them, as they need the user’s consent to receive them
  • One can segment their clients and choose whom to send campaigns to for a personalized experience.
Nilankur Das Aug 9, 2024
See All Brevo Questions

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.