Small Business
Designed for startups and growing businesses
Brand: WebEngage
A SaaS-based full-stack B2C marketing automation solution that helps businesses design personalized campaigns with ease.
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Brand: WebEngage
Founded Year: 2011
WebEngage
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Core Functionalities
Campaign Management
Lead Management
Email Marketing
WhatsApp Marketing
Integrations Supported
Analytics and Reporting
Alerts & Notifications
AI Capabilities
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
3.7
Out of 5
Overall Rating
Based on
11 Verified Reviews
Rating Breakdown
83% Recommend this Product
Add ReviewWebEngage is generally well-received by users, who appreciate its effective notification popups, real-time analytics, and robust personalization features that enhance customer engagement and campaign management. Many users highlight the platform's user-friendly interface and multi-channel capabilities, which streamline communication and improve campaign effectiveness. However, some common complaints include limited customization options, occasional lag during peak usage, and challenges with setting up complex campaigns. Overall, users find value in its analytics and engagement tools, though there are areas for improvement.
Pros
"WebEngage’s ability to analyze customer behavior and deliver content in real-time has significantly improved engagement and conversion rates."
Cons
"The wealth of data can be overwhelming at times, especially when trying to decide which metrics to focus on."
"While the real-time insights are useful, I’ve noticed that the platform’s analytics can sometimes lag during peak usage times."
"While personalization is a strong point, I’ve found that the reporting tools could be more customizable. I often need to export data to external tools for more detailed analysis. "
Jun 18, 2024
Techjockey Verified
“WebEngage’s Notification Popups Keep My Customers Engaged and Informed”
WebEngage has made it easy to keep my customers informed and engaged with timely notification popups. This feature has been particularly useful for driving engagement during promotions and product launches, ensuring that my messages are seen by the right people at the right time.
Pros
The notification pop-up feature in WebEngage has been very useful in keeping my customers engaged and up-to-date with the latest developments. Whether it’s a new product launch, a special offer, or an important update, these popups ensure that my customers are always in the loop.
Cons
The customization options for the notification popups are somewhat limited.
Reason to switch
I needed a platform that offered more control over customer engagement, particularly with real-time notifications. WebEngage provided the tools I needed to enhance my communication strategy and keep customers engaged.
Aug 14, 2024
Techjockey Verified
“WebEngage is a great, I highly recommend this software”
WebEngage has significantly improved how I approach campaign optimization. The platform’s real-time analytics provide me with the tools I need to make informed decisions quickly.
Pros
WebEngage offers the ability to monitor campaign performance in real-time. This level of data visibility ensures that I’m always on top of what’s working and what needs adjustment.
Cons
While the real-time insights are useful, I’ve noticed that the platform’s analytics can sometimes lag during peak usage times.
Reason to switch
I needed a platform with more robust and real-time analytics capabilities. WebEngage offered the depth of insights and the immediacy I required to optimize my campaigns effectively.
Jun 17, 2024
Techjockey Verified
“WebEngage’s User-Friendly Interface and Powerful Features Have Streamlined My work”
The platform’s ease of use and robust features allow me to manage campaigns efficiently without sacrificing quality.
Pros
I really appreciate a platform that balances power with usability, and WebEngage does just that. The user-friendly interface makes it easy to navigate through complex features, while still offering the depth and flexibility I need to manage sophisticated campaigns.
Cons
The only drawback I’ve found is that the platform occasionally experiences minor glitches, particularly when switching between different modules quickly.
Reason to switch
I needed a platform that was easy to use, with better integration capabilities.
WebEngage
Price On Request
Desktop
Mobile
Web based
On Premises
Windows
Mac OS
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Starting Price:
$20 /month
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₹770 /Month
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$1,250 /Month
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$24 /Month
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Starting Price:
$95 /Creator/Month
Website, Mobile App (Android and iOS), Email, SMS and WhatsApp. Retargeting via Facebook and Instagram Accounts
Yes, we follow a value based pricing model to cater to each customer's requirements and built for scale.
Please feel free to send your questions to the following email id and one of our associates shall reach out to you accordingly. Email: partners@webengage.com
Brand can enhance customer experiences across various touchpoints using WebEngage's journey designer by:
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Organizations employ WebEngage's customization tools to boost client loyalty and retention:
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WebEngage helps in user engagement in the following ways:
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The procedure of combining game elements into non-gaming elements like websites, applications or online forums to increase interaction and participation is known as gamification.
WebEngage provides its users with various gamification templates like carousel, spin-the-wheel and scratch card which include JavaScript support. One can modify the templates to match their brand guidelines and utilize the templates to create an interactive in-app experience.
1 0
To create a new HTML template in WebEngage, follow the steps given below:
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.