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play Kwik Engage : The only D2C customer engagement tool that drives real revenue
play Kwik Engage : The only D2C customer engagement tool that drives real revenue
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KwikEngage

Brand: GoKwik

  • 4.2

  • 5 Ratings

Kwik Engage enables D2C brands with Shopify stores to boost sales and revenue by sending automated WhatsApp messages, recovering abandoned carts, retaining existing customers, and improving customer support.

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  • Description

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KwikEngage Software Overview

What is Kwik Engage?

Kwik Engage is a WhatsApp marketing and automation platform built specifically to drive revenue for D2C brands. It replaces manual WhatsApp groups, basic broadcasts, and untracked communication with a full-fledged system that drives conversions and revenue.

With this marketing automation software, you can:

  • Send personalised WhatsApp messages based on customer actions.
  • Automate journeys for abandoned carts, COD confirmation, order updates, and more.
  • Identify up to 30% of anonymous website visitors and turn them into paying customers.
  • Run high-performing campaigns without worrying about low delivery or low engagement.

Why Choose Kwik Engage Software?

  • Abandoned Cart Recovery: Automatically reminds customers to complete their pending orders.
  • WhatsApp Checkout: Lets customers finish the purchase directly inside WhatsApp.
  • Funnel Retargeting: Re-engages visitors who drop off at any stage of the buying journey.
  • Automated Pre-Purchase Journey: Sends welcome messages, product details, and guidance before the sale.
  • Automated Post-Purchase Journey: Shares order updates, delivery alerts, and follow-up messages after purchase.
  • WhatsApp Catalog: Displays products within WhatsApp for easy browsing and selection.
  • Click-to-WhatsApp Ads: Allows users to message your brand instantly from ads.
  • Unified Support Desk: Handles WhatsApp, email, SMS, and social messages in one place.
  • AI ChatBot: Uses chatbots to reply instantly and manage common customer queries.
  • Omnichannel Engagement: Combines WhatsApp, email, SMS, Instagram, and more in one platform.
  • Anonymous Visitor Identification: Identifies up to 30% of anonymous visitors and retargets them on multiple channels.
  • Personalized Campaigns: Sends custom messages based on each customer’s behavior.
  • Smart Segmentation: Groups customers by purchase behaviour, product viewed, cart value, past orders, COD/prepaid patterns, and more.
  • Automated Order Notifications: Shares order status and delivery updates instantly.
  • Reactivation Campaigns: Brings back inactive customers with tailored offers.

Benefits of Kwik Engage Software

  • Performance Analytics: Tracks clicks, conversions, and campaign results easily.
  • Cross-Sell & Upsell Tools: Suggests relevant products during conversations.
  • Higher Open Rates: Uses WhatsApp to ensure messages get read quickly.
  • Easy Onboarding: Simple setup requiring minimal technical skills.
  • A/B Testing Options: Helps test different messages for better performance.
  • Improved Retention: Keeps customers engaged after purchase to build loyalty.
  • Conversational Experience: Provides natural, real-time chat interactions.
  • Better Conversion Rates: Encourages more customers to complete their purchase.
  • Promotion Broadcasting: Sends sale alerts, discounts, and festive offers easily.
  • ROI Tracking: Measures revenue impact from WhatsApp campaigns.
  • Seamless Customer Journey: Connects every stage from visit to purchase to support in one flow.

Kwik Engage Pricing

Kwik Engage price is available upon request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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GoKwik Company Details

Founded Year:  2020

GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth.

Director/Founders Chirag Taneja
Company Size 101-500 Employees

KwikEngage Pricing & Plans

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KwikEngage Features

Core Functionalities

  • icon_check Contact Management
    Stores and organizes customer details.
  • icon_check Templates
    Pre-designed messages for quick communication
  • icon_check SMS Marketing
    Sends promotional SMS to customers.
  • icon_check Automated Workflow Optimization
    Automates tasks to save time.
  • icon_check A/B Testing
    Tests two versions of a message to see which works better
  • icon_check Dynamic Content
    Shows personalized content to each user.
  • icon_check User Access Management
    Controls who can access, and what in the system.
  • icon_check Behavioral Targeting
    Sends messages based on customer actions.
  • icon_check Custom Workflows
    Lets you create your own automation flows.
  • icon_check Customer Journey Mapping
    Tracks the full customer path from visit to purchase
  • icon_check Cart Recovery Automation
    Automatically reminds customers about abandoned carts
  • icon_check Behaviour Management
    A marketing technique that targets consumers with personalized content based on their past activity.
  • icon_check Content Marketing Automation
    Automate content creation, scheduling, and distribution to engage audiences across channels.
  • icon_check Progressive Profiling
    It collects the information from the user over time to create efficient consumer profiles.
  • icon_check Social Media Automation
    Process via which content gets scheduled on social media in an automated manner.
  • icon_check Compliance Management
    Ensure all marketing campaigns follow legal and industry regulations with automated compliance checks.
  • icon_check Landing Page / Web Forms
    Helps the user create attractive landing pages which further helps them attract new customers.
  • icon_check Loyalty Management
    Allows the users to strategize design patterns, manage, and analyze loyalty programs.
  • icon_check Through Channel Marketing Automation (TCMA)
    Helps companies with automated marketing activities across various channels.
  • icon_check Visual Editor
    Helps in quickly assembling campaigns by dragging and dropping elements.

Campaign Management

  • icon_check Campaign Optimization
    Improves campaigns for better results.
  • icon_check Omnichannel
    Connects WhatsApp, SMS, email, and more
  • icon_check Performance Analytics
    Shows how well campaigns are performing.
  • icon_check Conversion Rate Optimization (CRO)
    Helps turn more visitors into buyers.
  • icon_check Multichannel
    Sends messages across multiple platforms.
  • icon_check Channel Optimization
    Finds the best channel for each customer.
  • icon_check Data Driven Optimization
    Improves decisions based on data insights.
  • icon_check Channel Management
    Manage multiple marketing channels seamlessly for consistent messaging and performance tracking.
  • icon_check Advertising Management
    Process that involves planning and executing campaigns to promote a product or service
  • icon_check Landing Page Optimization
    It assists the users with improving the design and layout of web pages and increases conversions.

Lead Management

  • icon_check List Management
    Organizes customer lists easily.
  • icon_check Lead Generation
    Helps attract new potential buyers.
  • icon_check Lead Nurturing
    Sends helpful messages to warm up leads.
  • icon_check Leads Conversion
    Helps turn leads into paying customers
  • icon_check Segmentation
    Groups lead for targeted communication.
  • icon_check Lead Qualification
    Helps the users in identify and prioritize the best leads.
  • icon_check Lead Scoring
    It uplifts potential customers based on their likelihood of becoming customers.

Email Marketing

  • icon_check Auto - Responders
    Sends instant replies automatically.
  • icon_check Drip Campaigns
    Sends scheduled email sequences.
  • icon_check Behavioral Targeting
    Sends messages based on customer actions.
  • icon_check Cart Recovery Automation
    Automatically reminds customers about abandoned carts
  • icon_check Email Optimization
    Segments your email in an optimal manner

WhatsApp Marketing

  • icon_check Auto - Responders
    Sends instant replies automatically.
  • icon_check Drip Campaigns
    Sends scheduled email sequences.
  • icon_check Bulk Messaging
    Facilitating the user with the feature of sending a huge number of text messages on multiple channels and individuals in one go.
  • icon_check Behavioral Targeting
    Sends messages based on customer actions.
  • icon_check Cart Recovery Automation
    Automatically reminds customers about abandoned carts
  • icon_check Segmentation
    Groups lead for targeted communication.

Integrations Supported

  • icon_check CRM Integration
    Connects with CRM tools.
  • icon_check API Integration
    Easily connects with other apps
  • icon_check Third Party Integration
    Works with external platforms
  • icon_check Webhooks
    Automates data sharing between systems.
  • icon_check Barcode Integration
    Deliver clients prewritten messages depending on specified triggers.
  • icon_check Event Marketing
    Method via which particular behaviours or occurrences cause an automated reaction
  • icon_check Influencer Marketing
    It helps in building a partnership between influencers and brands that benefits both parties
  • icon_check Project Management
    With the help of AI, organizations can manage thier projects with utmost efficiency.

Analytics and Reporting

  • icon_check Visitor Tracking
    Tracks website visitor activity.
  • icon_check Dashboards
    Shows key data in simple visuals
  • icon_check Real-Time & Actionable Insights
    Gives immediate performance updates.
  • icon_check Predictive Analytics
    Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Live View
    It offers real-time insight into your audience's interactions with your marketing materials.
  • icon_check PDF Report
    Allows the user to export the data in PDF format
  • icon_check Heatmaps
    Helps marketers spectate their visitor's activity on their page.
  • icon_check Session Recording
    Records visitor's interaction with the platform (including mouse movement as well)
  • icon_check Web Form Tracking
    Allows the user to track the activities of the users once they submit the form.

Alerts & Notifications

  • icon_check SMS Notification
    Keeps the customer notified of the changes via text messages.
  • icon_check Email Notifications
    You would be notified of the alterations that takes place in the campaign onto your email
  • icon_check Real-Time Alerts
    Allows companies to instantly send clients tailored and pertinent marketing messages.
  • icon_check Desktop Notification
    Gives you a pop-up notification on your desktop itself.
  • icon_check In-App Notifications
    Facilitates the user with notification with-in the app as well.
  • icon_check Push Notifications
    A powerful tool that helps in converting clients to prominent customers

AI Capabilities

  • icon_check Customer Journey Mapping
    Tracks the full customer path from visit to purchase
  • icon_check Generative AI
    Automatically creates helpful messages.
  • icon_check Smart Recommendations
    Suggests products or actions to boost sales.
  • icon_check Predictive Analytics
    Helps the users with analyzing the data using advance ML algorithms.
  • icon_check Subject Line Helper
    Assists the users with engaging email subjet lines
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KwikEngage Specification

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises SMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
AI Features
AI Integrated

KwikEngage Review

4.2

Out of 5

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Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.3
  • Value for Money 4.4
  • Ease of Use 4.2
  • Customer Support 4.1

80% Recommend this Product

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Which operating systems are compatible with Kwik Engage Marketing Automation Software?

Kwik Engage is compatible with Ubuntu, Linux, Windows and MacOS.

How much does Kwik Engage Software cost?

Kwik Engage price is available upon request at techjockey.com.

Is there a mobile app available for Kwik Engage Software?

No, Kwik Engage does not have an Android and iOS mobile app available.

Does Kwik Engage Software offer a free trial?

Yes, Kwik Engage offers free trial.

How does Kwik Engage Software function?

Kwik Engage lets online stores automate customer outreach and support via WhatsApp (and other channels): recovering abandoned carts, sending order updates or promotional messages, and handling chats using built-in tools like AI chat-bots and campaign automation.

Who uses Kwik Engage Software?

Mostly D2C and e-commerce brands and online stores wanting to improve conversions, support, and customer engagement via WhatsApp.

Is Kwik Engage Software available for free?

No, Kwik Engage is a paid software.

Is a free demo available for Kwik Engage Software?

Yes, Kwik Engage Marketing Automation Software offers a free demo for users to test core features.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.