By Yashika Aneja . October 27, 2025
Even a small increase in churn rate can cause a large revenue loss, especially when high-value customers are the ones leaving. But the good news is...
By Yashika Aneja . September 4, 2025
There’s nothing denying the fact that brands with a strong grasp of their customer journey experience higher customer retention. The secret sauce? Understanding customers’ each and...
By Yashika Aneja . August 20, 2025
With attention spans getting shorter by the minute, brands and businesses are finding it increasingly hard to hold customer interest. But the rise of artificial intelligence...
By Techjockey Team . April 22, 2025
Customer engagement, which is vital for fostering brand loyalty, used to be a lot simpler in earlier times when most customers used to have limited options....
By Somya Gupta . April 10, 2025
You think before making business investments, right? Buying a customer management software for small business is like making an investment decision, which offers long term benefits...
By Mayank Dixit . April 7, 2025
Customer management system is a system that takes care of a company’s interactions with its customers: existing and potential future customers. With the help of customer...
By Isha Lamba . March 31, 2025
Acquiring new customers is a way to grow your business, but retaining the existing ones is a way to sustain your business. In fact, the customer...
By Ayushee Sharma . February 20, 2025
Do you remember a time when you went to a fast-food restaurant like Burger King or McDonald’s, and they asked you if you wanted a larger...
By Techjockey Team . October 22, 2024
Today, customer service has become the focal point of businesses, and the rise of generative AI has revolutionized how companies interact with their customers. By integrating...
By Rajan Rauniyar . October 3, 2024
The rise of eCommerce has brought a drastic change in consumers' buying habits and revenue models of businesses. Brands now prefer to sell directly to the...
