REVE Chat is a powerful and intuitive live chat software for website. It allows your agents to personally guide and help visitors, while they go through the various sections of your website. The web live chat service helps them to get the most out of your web presence while allowing you to understand their diverse needs on a one-to-one basis. REVE Chat is easy to use and can be integrated on your website within a few minutes.
web-based
Mac OS
Windows
1-10
11-15
16-200
201-500
501-1000
1001-5000
5000+
SMEs
Mid Market
Enterprise
Govt
PSUs
Startups
Agencies
This feature allows visitors to talk and see the support agents in real time. Whenever they need any help, they can easily get this facility. In the REVE Chat widget, there will be a ‘Video Call’ button by clicking on which they can make live video calls.
To deliver excellent support service, first you need to know your customers. ‘Visitor Analytics’ lets you track and monitor website visitors and get detailed information about their past visits, pages they have viewed, total number of chats have been initiated and many more.
‘Auto Trigger’ helps you to automatically create some desired actions based on certain predefined situations. All you need to do is to set some responses and exact timing, those messages will automatically pop up after the predefined time in front of the visitor.
REVE Chat brings a new dimension to customer support with its Voice Calling facility. Here customers don’t need to wait endlessly for support personnel to respond. With a simple click, now they can directly call your support personnel whenever they need any help.
Add live chat support to website, and handle chat requests more efficiently when all your agents are busy in assisting other customers. Queuing allows your visitors to get an idea about how long they need to wait to start a conversation with your support agent. At the same time they also can see their progress and exact position in the queue.
Standard
Rs. 1065.00 ( Per User Per Month )
Advance
Rs. 1775.00 ( Per User Per Month )
Enterprise
Rs. 3550.00 ( Per User Per Month )
Standard
Rs. 11502.00 ( Per User Per Year )
Advance
Rs. 19170.00 ( Per User Per Year )
Enterprise
Rs. 38340.00 ( Per User Per Year )
Yes, it is possible.
Yes, REVE Chat window is fully customizable to suit the look & feel of your website. Some of the things which you can change in the chat window include: The theme colour Preferred language of communication Adding the links of your Facebook and Twitter company pages Enabling/disabling some of the advanced features
Yes, you can. With proactive chat, you can send chat request to individual visitor of your website. To send chat request to the website visitors please follow the below mentioned steps: Login to your dashboard and go to the ‘Chat Window’ panel. Click on the ‘Online visitors’ option, here you can see how many people are present in your website at that time. Click on the ‘Invite’ option and send chat request.
To set a new password please follow the below mentioned steps: Go to the Login page and click on the “Forgot Password” option Enter your registered email address and click on the “Submit” button The verification code will be sent in your registered email ID. Enter the verification code in the given space. You will be redirected to a separate page where you need to enter your new password. Click on the ‘Submit’ button to save your changes.
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