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About REVE Chat

REVE Chat is a powerful and intuitive live chat software for website. It allows your agents to personally guide and help visitors, while they go through the various sections of your website. The web live chat service helps them to get the most out of your web presence while allowing you to understand their diverse needs on a one-to-one basis. REVE Chat is easy to use and can be integrated on your website within a few minutes.

Specification

Deployment

  • Web

    web-based

Operating system

  • mac

    Mac OS

  • W

    Windows

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About Reve Chat

REVE Chat is a powerful and intuitive live chat software for website. It allows your agents to personally guide and help visitors, while they go through the various sections of your website. The web live chat service helps them to get the most out of your web presence, while allowing you to understand their diverse needs on a one-to-one basis. REVE Chat is easy to use and can be integrated on your website within a few minutes.
view more products by Reve Chat

Features

This feature allows visitors to talk and see the support agents in real time. Whenever they need any help, they can easily get this facility. In the REVE Chat widget, there will be a ‘Video Call’ button by clicking on which they can make live video calls.

To deliver excellent support service, first you need to know your customers. ‘Visitor Analytics’ lets you track and monitor website visitors and get detailed information about their past visits, pages they have viewed, total number of chats have been initiated and many more.

‘Auto Trigger’ helps you to automatically create some desired actions based on certain predefined situations. All you need to do is to set some responses and exact timing, those messages will automatically pop up after the predefined time in front of the visitor.

REVE Chat brings a new dimension to customer support with its Voice Calling facility. Here customers don’t need to wait endlessly for support personnel to respond. With a simple click, now they can directly call your support personnel whenever they need any help.

Add live chat support to website, and handle chat requests more efficiently when all your agents are busy in assisting other customers. Queuing allows your visitors to get an idea about how long they need to wait to start a conversation with your support agent. At the same time they also can see their progress and exact position in the queue.

Plans and Pricing

Web-based

Standard

Rs. 1065.00 ( Per User Per Month )

  • Facebook Messenger
  • Department Management
  • Auto Triggers
  • Proactive Chat
  • Chat Monitoring
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Single Website Integration
  • 256 Bit SSL Encryption

Advance

Rs. 1775.00 ( Per User Per Month )

  • Facebook Messenger
  • Department Management
  • Auto Triggers
  • Proactive Chat
  • Chat Monitoring
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Single Website Integration
  • 256 Bit SSL Encryption
  • Video & Voice Chat
  • Skype Messenger
  • Viber Messenger
  • Telegram Messenger
  • Queuing
  • Mobile Chat SDK
  • Developer API
  • Advanced Reporting

Enterprise

Rs. 3550.00 ( Per User Per Month )

  • Facebook Messenger
  • Department Management
  • Auto Triggers
  • Proactive Chat
  • Chat Monitoring
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Single Website Integration
  • 256 Bit SSL Encryption
  • Video & Voice Chat
  • Skype Messenger
  • Viber Messenger
  • Telegram Messenger
  • Queuing
  • Mobile Chat SDK
  • Developer API
  • Advanced Reporting
  • Custom Development
  • Screen Sharing
  • Co-browsing
  • Integration Support
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Standard

Rs. 11502.00 ( Per User Per Year )

  • Facebook Messenger
  • Department Management
  • Auto Triggers
  • Proactive Chat
  • Chat Monitoring
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Single Website Integration
  • 256 Bit SSL Encryption

Advance

Rs. 19170.00 ( Per User Per Year )

  • Facebook Messenger
  • Department Management
  • Auto Triggers
  • Proactive Chat
  • Chat Monitoring
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Single Website Integration
  • 256 Bit SSL Encryption
  • Video & Voice Chat
  • Skype Messenger
  • Viber Messenger
  • Telegram Messenger
  • Queuing
  • Mobile Chat SDK
  • Developer API
  • Advanced Reporting

Enterprise

Rs. 38340.00 ( Per User Per Year )

  • Facebook Messenger
  • Department Management
  • Auto Triggers
  • Proactive Chat
  • Chat Monitoring
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Single Website Integration
  • 256 Bit SSL Encryption
  • Video & Voice Chat
  • Skype Messenger
  • Viber Messenger
  • Telegram Messenger
  • Queuing
  • Mobile Chat SDK
  • Developer API
  • Advanced Reporting
  • Custom Development
  • Screen Sharing
  • Co-browsing
  • Integration Support
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Videos

REVE Chat - Getting Started and Integration Process

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FAQs

Below are some frequently asked questions for REVE Chat

Q. Is it possible to suspend my account for some time?

Yes, it is possible.


Q. Can I customize the REVE Chat window?

Yes, REVE Chat window is fully customizable to suit the look & feel of your website. Some of the things which you can change in the chat window include: The theme colour Preferred language of communication Adding the links of your Facebook and Twitter company pages Enabling/disabling some of the advanced features


Q. With REVE Chat can I invite my website visitors to chat?

Yes, you can. With proactive chat, you can send chat request to individual visitor of your website. To send chat request to the website visitors please follow the below mentioned steps: Login to your dashboard and go to the ‘Chat Window’ panel. Click on the ‘Online visitors’ option, here you can see how many people are present in your website at that time. Click on the ‘Invite’ option and send chat request.


Q. I forgot my password. How can I recover it?

To set a new password please follow the below mentioned steps: Go to the Login page and click on the “Forgot Password” option Enter your registered email address and click on the “Submit” button The verification code will be sent in your registered email ID. Enter the verification code in the given space. You will be redirected to a separate page where you need to enter your new password. Click on the ‘Submit’ button to save your changes.


Reviews

Add Review
User

Kshitij

Highly Recommended
Overall

4th September, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Reve chat has helped us in interacting with our website visitors with great functionality. Our sales have really gained with the use of this tool. This has given us a competitive advantage over others by providing instant response to queries. We highly recommend Reve Chat.
  • Cons -
  • No Cons
User

Suleman

Perfect software in market
Overall

20th September, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • We use the tool to offer online assistance to the customers. The increased engagement with the customers through this tool has helped us grow your business and number of satisfied customers. After social media channels, I found this the best way to directly engage with the potential customers and offer them personalized support.
  • Cons -
  • No Cons

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