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Engati

Brand : Engati

Starting at

₹ 7000

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Engati is a business software platform for building chatbots and managing live chat, helping businesses automate customer conversations and marketing on websites and social media. ...Read more

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Engati Software Pricing, Features & Reviews

What is Engati?

Engati is a smart business software that helps companies talk to their customers automatically. It is a powerful set of marketing tools centered around conversational AI. This chatbot software allows you to create your own virtual assistant that can answer questions, collect feedback, and even help sell products 24 hours a day, without needing a human agent present all the time.

The platform is designed to be easy to use, even for people who are not technical. You can use a simple drag-and-drop method to design how your chatbot talks and what it can do. It connects to many places where your customers are, like your website, WhatsApp, Facebook, and other social media, all managed from one single dashboard. This makes it a complete marketing tools suite for modern customer engagement.

Why Choose Engati?

  • Unified Omnichannel Chat Management: Manages live chat and automated conversations across your website, WhatsApp, Facebook, and other channels from one central platform.
  • No-Code, Drag-and-Drop Bot Builder: Create and customize your chatbot's conversation flows easily without needing to know how to write code.
  • Advanced AI and Analytics Dashboard: Uses artificial intelligence to understand customers and provides clear dashboards to track your chatbot's performance and user insights.
  • Seamless Integration with Business Tools: Connects easily with popular CRM systems, helpdesk software, and other tools you already use to streamline workflows.
  • Multilingual Customer Support: Can communicate with customers in many different languages, helping you serve a global audience.
  • Custom Branding and Professional Appearance: Lets you change the look of your chat widget with your logo and colors to match your company's brand perfectly.

Benefits of Engati

  • Provides 24/7 Instant Customer Support: Your chatbot can answer common questions anytime, day or night, improving customer satisfaction and reducing wait times.
  • Significantly Lowers Support Costs: Automates responses to frequent queries, allowing your human support team to focus on more complex and valuable issues.
  • Generates and Qualifies More Sales Leads: Chatbots can engage website visitors, answer product questions, and collect contact information for your sales team to follow up.
  • Delivers a Consistent Brand Experience: Ensures every customer gets accurate, on-brand information instantly, no matter when or where they contact you.
  • Increases Marketing Campaign Engagement: Interactive chatbots and broadcast tools make your marketing messages more engaging and personalized for users.

Pricing of Engati

Engati price starts at INR 7000 at techjockey.com. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Engati Pricing & Plans

Accelerator
  • Green tick assistance
  • Broadcast & Scheduling
  • WhatsApp Inbox
  • Basic Automation (Welcome, OOO)
  • Add upto 5 agents
  • Analytics for Broadcasts & Livechat
  • GSheets integration
    • Licenses
    • Monthly
Starting at ₹ 7000

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Engati Features

  • icon_check Live Chat Engage with customers in real-time through live chat, boosting response times and user satisfaction.
  • icon_check Omnichannel Connect with users across channels like web, WhatsApp, Facebook, and more from a single unified platform.
  • icon_check Multilingual Support conversations in multiple languages to cater to global audiences and enhance customer experience.
  • icon_check Integrations Easily integrate with CRMs, ticketing tools, and other platforms to streamline business workflows.
  • icon_check Dashboards Visual dashboards provide actionable insights into chatbot performance, usage trends, and customer data.
  • icon_check Surveys & Feedback Collect user opinions through automated surveys and feedback forms to enhance products or services.
  • icon_check Analytics Monitor performance with analytics on user engagement, response accuracy, and resolution rates.
  • icon_check Customizable Branding Tailor the chatbot’s look and feel to reflect your brand identity with themes, logos, and colors.
  • icon_check Voice Broadcast Send voice-based updates or alerts to customers, enabling quick, effective audio communication.
  • icon_check Campaigns Design and launch message campaigns to target users, promote offerings, or share important updates.

Engati Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows Android
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, Enterprises
  • Phone, Email
  • Videos
  • English
  • AI Integrated

Engati Reviews

94%

Have recommended this product

Overall Score

4.7/5
Based on 11 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

Pros

pros_icon “Don't need to manually update FAQs. Their DocuSense technology pulls information from documents that you upload.” Jeremy - Aug 10, 2020

pros_icon “Engati has a user friendly interface, the chatbot is really good, they also have an excellent customer service. ” Soham Arte - Aug 10, 2020

pros_icon “Can deploy across multiple channels with ease Super straightforward UI- Seriously as easy as drag, drop, deploy Beautiful interface Tons of features at a good price!” Aish Sankhé - Aug 10, 2020

Cons

cons_icon “it may lag due to heavy traffic but it can be managed if proper procedures are followed.” Deepyanti Advani - Aug 10, 2020

cons_icon “I haven't come across anything so far. I love the platform and have experienced any issues thus far. It is a game-changer!” Brad Mathias - Aug 10, 2020

cons_icon “An initial difficulty, but post your understanding of the platform, its becomes easy. Customer support is great.” Hardik Gala - Aug 10, 2020

Engati Video Review

youtubeVideoId

“How Engati helped HCG Care automate and simplify lead management”

4.1

Review by: Engati

VS

Vaibhav Savla

Verified reviewer:linkedin_verify

User

Software user since: 1-2 years

Reviewed on: Aug 10, 2020

5/5

“Love the interface & the deployment of 14 channels”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
J

Jeremy

Verified reviewer:linkedin_verify

Administrator

Software user since: < 6 months

Reviewed on: Aug 10, 2020

5/5

“Really easy to use!”

Pros :

Cons :

Features

5/5

Value for Money

5/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10
SA

soham arte

Verified reviewer:linkedin_verify

User

Software user since: < 6 months

Reviewed on: Aug 10, 2020

4.7/5

“Userfriendly Chatbot Platform”

Pros :

Cons :

Features

5/5

Value for Money

4/5

Customer Support

5/5

Ease of Use

5/5

Likely to Recommend

10/10

Engati FAQ

A Engati price starts at INR 7000 at techjockey.com. Contact experts for current offers and packages.
A You use its visual builder to design conversation paths for a chatbot and connect it to your website or social media. It then interacts with customers automatically, answering questions based on your setup.
A It is used by businesses of all sizes, from small startups to large enterprises, across industries like e-commerce, education, and customer support to automate conversations.
A No, its main builder uses a simple drag-and-drop interface, making it easy for non-technical users to create and deploy chatbots.
A Yes, it seamlessly combines chatbot automation with a live chat feature, allowing bots to handle simple queries and transfer complex issues to human agents.

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