Small Business
Designed for startups and growing businesses
Brand: Engati
Engati is a business software platform for building chatbots and managing live chat, helping businesses automate customer conversations and marketing on websites and social media.
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Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.7
Out of 5
Overall Rating
Based on
11 Verified Reviews
Rating Breakdown
94% Recommend this Product
Add ReviewEngati receives overwhelmingly positive feedback for its user-friendly interface and ease of deployment across multiple channels, making it accessible even for those without technical backgrounds. Users appreciate the platform's drag-and-drop functionality and excellent customer support. However, some reviews mention challenges such as navigating extensive content options and initial difficulties with understanding the platform. Overall, customers find significant value in the speed of chatbot creation and the affordability of the service, with minor complaints about documentation complexity and potential lag during high traffic.
Pros
"Don't need to manually update FAQs. Their DocuSense technology pulls information from documents that you upload."
"Engati has a user friendly interface, the chatbot is really good, they also have an excellent customer service. "
"Can deploy across multiple channels with ease Super straightforward UI- Seriously as easy as drag, drop, deploy Beautiful interface Tons of features at a good price!"
Cons
"it may lag due to heavy traffic but it can be managed if proper procedures are followed."
"I haven't come across anything so far. I love the platform and have experienced any issues thus far. It is a game-changer!"
"An initial difficulty, but post your understanding of the platform, its becomes easy. Customer support is great."
Aug 10, 2020
Techjockey Verified
“Love the interface & the deployment of 14 channels”
Pros
Interface Easy to use 14 deployment channels
Cons
Too much content to choose from
Aug 10, 2020
Techjockey Verified
“Really easy to use!”
Pros
Don't need to manually update FAQs. Their DocuSense technology pulls information from documents that you upload.
Cons
NO CONS
Aug 10, 2020
Techjockey Verified
“Userfriendly Chatbot Platform”
Pros
Engati has a user friendly interface, the chatbot is really good, they also have an excellent customer service.
Cons
Haven't come across any cons until now
Engati
Price On Request
Desktop
Mobile
Web based
On Premises
Windows
Mac OS
(2) Product(s) selected
Starting Price:
$15 /month
Starting Price:
₹8,500
Starting Price:
₹809 /month
Starting Price:
$29 /Month
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Starting Price:
$50 /Month
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Starting Price:
$25
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Engati price starts at INR 7000 at techjockey.com. Contact experts for current offers and packages.
You use its visual builder to design conversation paths for a chatbot and connect it to your website or social media. It then interacts with customers automatically, answering questions based on your setup.
It is used by businesses of all sizes, from small startups to large enterprises, across industries like e-commerce, education, and customer support to automate conversations.
No, its main builder uses a simple drag-and-drop interface, making it easy for non-technical users to create and deploy chatbots.
Yes, it seamlessly combines chatbot automation with a live chat feature, allowing bots to handle simple queries and transfer complex issues to human agents.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.