Chat360

Brand : Chat360

4.3
3 Ratings
Write a Review
Have Questions?

Price On Request

Save Extra with 2 Offers

Save upto 18%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page.

Chat360 helps businesses automate and manage customer conversations across WhatsApp, social media, websites, email, and CRM systems. ...Read more

Get Instant Expert
Advice
Safe & Secure
Payment
Assured Best Price
Guaranteed

Chat360 Software Pricing, Features & Reviews

What is Chat360?

Chat360 is an omnichannel customer experience platform that enables businesses to engage with their customers across WhatsApp, Facebook, Instagram, websites, and email, all from one unified interface.

This chatbot software uses GenAI and Agentic AI to understand customer messages and respond automatically. With Chat360, companies can answer questions, generate leads, track orders, and provide support without needing manual help every time.

This marketing tool also connects with tools like Zoho CRM and ERP systems to keep all customer data organized, ensuring a seamless and consistent customer experience across every channel. Chat360 saves time, improves service quality, and makes communication faster and more efficient.

Why Choose Chat360 Software?

Modern Gen AI & Agentic AI: Enables smarter, context-aware automation across conversations.
Omnichannel Engagement: Ensures smooth and consistent customer interactions across all platforms.
Enterprise-grade Security & Scalability: Built to support large teams, high volumes, and strict data protection.
Actionable Analytics: Provides real-time insights to improve customer experience and business performance continuously.

Benefits of Chat360 Software

AI-powered Automation: Automates replies and workflows to reduce manual work.
Agentic AI Workflows: Dynamically adapts conversations based on context.
Real-time Customer Support: Responds instantly to queries 24/7.
Lead Generation Automation: Captures, qualifies, and routes leads automatically.
Centralized Communication Dashboard: View and manage all conversations in one place.
Customizable Workflows: Tailored for different industries and business needs.
Multi-agent Collaboration: Supports teams working together on customer handling.
Personalized Interactions: Remembers user context to deliver relevant replies.
Secure & Encrypted: Ensures data protection and privacy compliance.
Role-based Access Control: Manages permissions for different employee roles.
Proactive Customer Engagement: Sends reminders, updates, and follow-ups automatically.
Improves Productivity: Reduces repetitive tasks and boosts agent efficiency.
Enhances Customer Experience: Delivers faster, consistent, and more satisfying service.

Platforms Where Chat360 Is Available

WhatsApp: Instantly connect with customers for real-time support and engagement.
Facebook: Automate conversations and manage inquiries through Facebook Messenger.
Instagram: Respond to messages, comments, and DMs for seamless interaction.
Company Websites: Integrate AI chatbots and voice assistants for 24/7 support.
Email: Automate responses, support, and follow-ups across email channels.
Zoho CRM: Sync conversations within Zoho CRM for unified workflows.
Other CRM Platforms: Connect with leading CRMs to centralize customer data.
ERP Systems: Streamline order tracking, inventory updates, and notifications.
E-commerce Platforms: Automate order updates and customer support across e-commerce tools.
Third-party Apps: Integrate with external tools to enhance business processes.

Key Highlights of Chat360

True Omnichannel Presence: Consistent conversations across all digital platforms.
Gen AI & Agentic AI Capabilities: Dynamic, context-driven workflows and proactive engagement.
GenAI Chatbots: Handles complex automated customer support and lead generation.
Voice360: AI-powered voice assistants for IVR, calls, and voice support.
Comprehensive Integrations: Works with CRMs, ERPs, e-commerce tools, and more.
Enterprise-Grade Automation: Automates lead gen, order tracking, ticketing, and support.
Analytics & Actionable Insights: Real-time dashboards to optimize customer engagement.
Scalability & Flexibility: Handles high conversation volumes and adapts to industry needs.

Features of Chat360

Live Chat: Engage customers instantly across channels.
Quick Responses: AI-powered replies for fast communication.
Increase Lead Generation: Capture and qualify leads automatically.
Personalized Conversations: Tailor messages based on customer behavior.
Multi-language Support: Communicate in customers’ preferred languages.
24/7 Support: Provide round-the-clock assistance.
Seamless Redirection to Live Agents: Smooth handover when human assistance is needed.

Chat360 Pricing

Chat360 price details are available on request at techjockey.com.

The pricing model depends on added features, deployment type, and the total number of users. For more information, please contact our product team to learn about pricing and available offers.

Chat360 Pricing & Plans

Chat360 price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Chat360 Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Business Size:
Customer Support:
Training:
Language:
AI Features:

Ubuntu Windows iOS Android MacOS Linux
DesktopMobileTabletiPad
Web-Based
All Industries
All Businesses
Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
Email
Videos
English
AI Integrated