BotPenguin Software Overview

BotPenguin is equipped with natural language processing that understands the emotion/context along with content. Being a messaging collaboration software, BotPenguin has an in-built intuitive UI that won't let users feel as if they are talking to a Bot.

BotPenguin is a chat support software that comes with almost 50+ API integration access to collaborate with your existing tools seamlessly. This video chat software allows you to customize your website the way you want and test it in real time.

BotPenguin Plans & Pricing

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BotPenguin Features

Natural Language Processing

BotPenguin is equipped with natural language processing that understands the emotion/context along with content.

Booking Management

BotPenguin is a messaging collaboration software that has an in-built intuitive UI that won't let users feel as if they are

Integration

BotPenguin is a chat support software that comes with almost 50+ API integration access to collaborate with your existing tools

Mobile App

BotPenguin is a video chat software that allows you to customize your website the way you want and test it in real time.

Analytics

BotPenguin is a chat support software that allows you to run data analytics.

Lead Generation

BotPenguin is a video chat software that provides you with options to create a captivating dashboard.

BotPenguin Specifications

Supported Platforms :
Device:
Deployment :
Suitable For :
Business Specific:
Language:

Ubuntu Windows iOS Android
Desktop
Web-Based
Healthcare, Retail, Media House
e-retailers, Hospitals, Clinics
English

BotPenguin Reviews

Have recommended this product

Overall Score

5/5

Based on 1 Reviews

Features 4/5

Value for Money 5/5

Ease of Use 4/5

Customer Support 5/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

VS

Varinder Singh

Administrator

Software user since: < 6 months

Overall

5/5

Features

4/5

Value for Money

5/5

Ease of use

4/5

Customer Support

5/5

Likelihood to recommend

10/10

“A great Lead capturing chatbot.”

Pros : BotPenguin is a great chatbot. It works on Facebook, Line, Telegram, and many other social media platforms. Support team listens to feedback and keep improving the product

Cons : Occasionally there are minor issues but they get resolved once you report to their support team. Also more integrations are needed.

Posted - Dec 5, 2019

See all BotPenguin reviews

BotPenguin FAQ

Q. What is an interaction?

A. A chat with BotPenguin is counted as one interaction, irrespective of the number of messages or actions in response.

Q. What if my bot exceeds the limit interactions as per my plan?

A. You will be notified when you will be around your interactions limit and on exceeding you move to the next plan.

Q. Does BotPenguin route complex questions?

A. BotPenguin is a chat support software that can take assistance from live agents when asked complex queries.

Q. Does it help in conducting surveys?

A. BotPenguin gathers responses from the surveys using customer service chatbot and creates reports to act on.

Q. Does this chat support software provide chat support without time limitations?

A. Yes, BotPenguin does. You do not have to hire expensive agents for night shifts as it provides 24×7 support across the globe, BotPenguin never sleeps.

Compare BotPenguin With other Conversational AI Platform Software

BotPenguin

by : Relinns Technologies

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