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Brand : Sobot
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Save upto 18%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. Sobot helps businesses manage customer support through live chat, chatbots, voice, ticketing, and omnichannel communication. ...Read more
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Omnichannel Support & Engagement Manages customer conversations across chat, email, voice, WhatsApp, and social channels in one hub. AI Chatbot Automates customer queries using NLP-powered conversational AI for faster support resolution. Live Chat Enables real-time communication between customers and support agents through web and mobile chat. Ticket Management Organizes, prioritizes, and tracks customer support tickets with automated workflows and SLAs. Workflow Automation Automates repetitive support tasks, routing, escalations, and follow-up actions efficiently. Performance Analytics Tracks CSAT, response time, agent productivity, and chatbot efficiency through visual dashboards. Sentiment Analysis Detects customer emotions and urgency levels to improve prioritization and service quality. Role-Based Access Control (RBAC) Restricts user permissions and access rights securely based on organizational roles and teams. API Integration Connects seamlessly with CRM, ERP, eCommerce, and third-party business applications. Knowledge Base Provides self-service FAQs and help articles for customers to resolve issues independently. AI Copilot Assists agents with AI-generated replies, summaries, recommendations, and conversation insights. Data Encryption Protects customer conversations and sensitive business data using secure encryption methods. Real Time Monitoring Monitors live conversations, agent activity, and operational performance instantly across channels. Predictive Analytics Uses AI-driven insights to forecast support demand, staffing needs, and customer behavior. Multi-Language Support Supports multilingual customer interactions for global customer service operations. Reporting Dashboard Generates detailed operational, customer service, and performance reports for business insights. | Brand Name | Sobot |
| Information | SaaS,Contact Center,Customer Experience,Customer Service,Communication Tools |
| Founded Year | 2022 |
| Director/Founders | Xu Yi |
| Company Size | 1-100 Employees |
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