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C-Zentrix CZ Callback

Brand : C-Zentrix

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C-Zentrix CZ Callback is a collaboration software designed for service sector companies to ensure improved lead generation and sales. The software is designed to reduce the long waiting time involved in customer care calls. CZ Callback instantly registers a missed call and schedules a call back fo...Read more

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C-Zentrix CZ Callback Software Pricing, Features & Reviews

What is C-Zentrix CZ Callback? 

C-Zentrix CZ Callback is a collaboration software designed for service sector companies to ensure improved lead generation and sales. The software is designed to reduce the long waiting time involved in customer care calls. CZ Callback instantly registers a missed call and schedules a call back for convenient working. It can also call back right then too. This collaboration software ensures a low customer drop out rate for service companies. 

Another important feature of C-Zentrix CZ Callback is the integration module. Companies today use multiple applications for their daily workflow to improve output. CZ Callback is developed with the understanding that the service sector requires top of the line app integration framework to share data and work coherently. This software uses REST API call back feature that can be integrated with websites with an in-built “click to call” function. 

What features does C-Zentrix CZ Callback? 

Here is a quick rundown of the features offered by C-Zentrix CZ Callback: 

  1. Call rescheduling 
  2. Website integration 
  3. Improvement in website conversion 
  4. Quick set up and activation
  5. Easy user interface 
  6. Reporting 
  7. Multiple dialling options 

What are the benefits of C-Zentrix CZ Callback?

Here are the few benefits offered by C-Zentrix CZ Callback:

  1. This collaboration software allows users to activate the software with a single click and get started on their work. 
  2. Companies can provide the convenience of scheduling the calls to their customers from websites, mobile apps, and many other ways. 
  3. The software offers different types of calling options such as progressive, predictive, and preview dialling to CZ call-back so that users can optimize their agent’s time efficiently. 

What is the price of C-Zentrix CZ Callback? 

The price of C-Zentrix CZ Callback varies based on customer requirements, please request a call for further inquiries. 

C-Zentrix CZ Callback Pricing & Plans

C-Zentrix CZ Callback price is available on request

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C-Zentrix CZ Callback Features

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Integration

The software offers REST API integration module that enable users to merge the software with websites and other APIs for direct

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Reports

C-Zentrix CZ Callback provides thorough reports of all the calls made to customers with feedback for future training

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Predictive Dialer

Predictive dialling option allows users to make several automated outbound calls which are transferred to agents.

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Progressive Dialer

Users can schedule calls back to back and save time from dialling a new phone number every time.

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Leads Capture

This collaboration software helps users in converting callers to sales lead by providing them ability to take calls on their time

C-Zentrix CZ Callback Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • English

C-Zentrix CZ Callback Reviews

72%

Have recommended this product

Overall Score

4.4/5
Based on 5 Reviews

Review this product

Your valuable feedback helps others like you make a better decision.

PK

Pramod Kumar

Verified reviewer:linkedin_verify

User

Reviewed on: Nov 13, 2018

4.5/5

“Techjockey has great operating model”

Pros :

Cons :

Features

4.5/5

Value for Money

5/5

Customer Support

4.4/5

Ease of Use

4.9/5

LC

lakshay chhabra

Verified reviewer:linkedin_verify

User

Reviewed on: Nov 6, 2018

4.5/5

“Great Experience with Techjockey”

Pros :

Cons :

Features

4.1/5

Value for Money

4.1/5

Customer Support

4/5

Ease of Use

4.7/5

PK

Pramod Kumar

Verified reviewer:linkedin_verify

User

Reviewed on: Nov 13, 2018

4.2/5

“Techjockey has great operating model”

Pros :

Cons :

Features

4.4/5

Value for Money

4.7/5

Customer Support

4.7/5

Ease of Use

4.8/5

C-Zentrix Company Details

Brand Name C-Zentrix
Information C-Zentrix
Founded Year 2002
Director/Founders Saket Setu
Company Size 101-500
Other Products C-Zentrix CZ Chat, C-Zentrix CZ Helpdesk, C-Zentrix CZ Bar

C-Zentrix CZ Callback FAQ

A Techjockey offer demo for C-Zentrix CZ Callback. Please request to schedule the demo.
A C-Zentrix CZ Callback uses cloud-based data storage system.
A C-Zentrix CZ Callback requires internet connection for functioning at its full potential.
A All the calls are recorded in the C-Zentrix CZ Callback software for future training purposes.
A Yes, C-Zentrix CZ Callback allows users to add personalized voice notes for IVR calls.

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