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C-Zentrix CZ Callback

Brand: C-Zentrix

  • 4.3

  • 3 Ratings & 3 Reviews

C-Zentrix CZ Callback is a collaboration software designed for service sector companies to ensure improved lead generation and sales. The software is designed to reduce the long waiting time involved in customer care calls. CZ Callback instantly registers a missed call and schedules a call back for convenient working. It can also call back right then too. This collaboration software ensures a lo...

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C-Zentrix CZ Callback Software Overview

What is C-Zentrix CZ Callback? 

C-Zentrix CZ Callback is a collaboration software designed for service sector companies to ensure improved lead generation and sales. The software is designed to reduce the long waiting time involved in customer care calls. CZ Callback instantly registers a missed call and schedules a call back for convenient working. It can also call back right then too. This collaboration software ensures a low customer drop out rate for service companies. 

Another important feature of C-Zentrix CZ Callback is the integration module. Companies today use multiple applications for their daily workflow to improve output. CZ Callback is developed with the understanding that the service sector requires top of the line app integration framework to share data and work coherently. This software uses REST API call back feature that can be integrated with websites with an in-built “click to call” function. 

What features does C-Zentrix CZ Callback? 

Here is a quick rundown of the features offered by C-Zentrix CZ Callback: 

  1. Call rescheduling 
  2. Website integration 
  3. Improvement in website conversion 
  4. Quick set up and activation
  5. Easy user interface 
  6. Reporting 
  7. Multiple dialling options 

What are the benefits of C-Zentrix CZ Callback?

Here are the few benefits offered by C-Zentrix CZ Callback:

  1. This collaboration software allows users to activate the software with a single click and get started on their work. 
  2. Companies can provide the convenience of scheduling the calls to their customers from websites, mobile apps, and many other ways. 
  3. The software offers different types of calling options such as progressive, predictive, and preview dialling to CZ call-back so that users can optimize their agent’s time efficiently. 

What is the price of C-Zentrix CZ Callback? 

The price of C-Zentrix CZ Callback varies based on customer requirements, please request a call for further inquiries. 

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C-Zentrix Company Details

Founded Year:  2002

C-Zentrix is a provider of contact center and customer engagement software ranging from voice (call center, IVR etc), WhatsApp and messaging (live chat and Social media), video contact center, CRM and Omnichannel. We also provide Voicebots and Chatbots an

Director/Founders Saket Setu
Company Size 101-500 Employees

C-Zentrix CZ Callback Pricing & Plans

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C-Zentrix CZ Callback Features

  • icon_check Integration
    The software offers REST API integration module that enable users to merge the software with websites and other APIs for direct
  • icon_check Reports
    C-Zentrix CZ Callback provides thorough reports of all the calls made to customers with feedback for future training
  • icon_check Predictive Dialer
    Predictive dialling option allows users to make several automated outbound calls which are transferred to agents.
  • icon_check Progressive Dialer
    Users can schedule calls back to back and save time from dialling a new phone number every time.
  • icon_check Leads Capture
    This collaboration software helps users in converting callers to sales lead by providing them ability to take calls on their time
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C-Zentrix CZ Callback Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business SMBs SMEs
Customer Support
Email
Language
English
Training Resources
Videos

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C-Zentrix CZ Callback Reviews

4.3

Out of 5

img

Overall Rating

Based on
3 Verified Reviews

Rating Breakdown

  • Features 4.6
  • Value for Money 4.8
  • Ease of Use 4.4
  • Customer Support 4.6

90% Recommend this Product

Add Review

Pramod Kumar

User

4.2

Reviewed on: Nov 13, 2018

Techjockey Verified

“Techjockey has great operating model”

Pros

Techjockey was very helpful in taking my listed requirements and narrowing my search to a usable list of providers. Techjockey then facilitated contact with these providers to provide a more in-depth evaluation. All recommended providers would have met my requirements.

Cons

N/A

lakshay chhabra

User

4.1

Reviewed on: Nov 6, 2018

Techjockey Verified

“Great Experience with Techjockey”

Pros

In beginning what was shaping up to be a long, labor-intensive, and overwhelming slog through sales pitches for a new LMS provider, I decided to start by providing some of my company's preliminary LMS requirements to Techjockey.

Cons

N/A

Rishi Sharma

User

4.8

Reviewed on: Apr 17, 2018

Techjockey Verified

“CZ Callback Has Been a Great Help For Our Global Calling”

Pros

Must for any business

Cons

NO CONS

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Can I get a demo of C-Zentrix CZ Callback?

Techjockey offer demo for C-Zentrix CZ Callback. Please request to schedule the demo.

Where does C-Zentrix CZ Callback save my data?

C-Zentrix CZ Callback uses cloud-based data storage system.

Does C-Zentrix CZ Callback require internet connection?

C-Zentrix CZ Callback requires internet connection for functioning at its full potential.

Are the calls recorded C-Zentrix CZ Callback?

All the calls are recorded in the C-Zentrix CZ Callback software for future training purposes.

Can I add personalized voice notes for IVR calls in C-Zentrix CZ Callback?

Yes, C-Zentrix CZ Callback allows users to add personalized voice notes for IVR calls.

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.