CZ Callback helps the prospective customers as do not have to wait for customer service agent in long queues. Call them back instantly or schedule a call at their convenience.
CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central help desk of the enterprise using Voice Call, Email, SMS, Social Media, Chat or Bot. The system generates an automated ticket number which is provided.
CZ LMS (Lead Management System) integrates all the sources on one platform and capture leads in real time. Another aspect of CZ LMS is the advance metrics with which you can easily identify the lead flow and campaign success. Leads that are ageing.
CZ Bar agents get the full multi telephony functionalities like calling, conferencing, redial, put on hold, schedule call back etc. It integrates seamlessly with any third party CRM to give it the boost of telephony. Allow your agents to swiftly.
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