Small Business
Designed for startups and growing businesses
Brand: C-Zentrix
C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applications, or other outlets for gathering leads and several other work. This chatbot offers world class features to ensure that the support team is working at their best capacity. It enables conversation through text, audio, and video; i.e., agents can communicate with first-time w...
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Brand: C-Zentrix
Founded Year: 2002
C-Zentrix is a provider of contact center and customer engagement software ranging from voice (call center, IVR etc), WhatsApp and messaging (live chat and Social media), video contact center, CRM and Omnichannel. We also provide Voicebots and Chatbots an
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.5
Out of 5
Overall Rating
Based on
4 Verified Reviews
Rating Breakdown
90% Recommend this Product
Add ReviewUsers generally appreciate C-Zentrix CZ Chat for its customization capabilities, effective reporting features, and its role in enhancing lead generation. Many find the chatbot engaging and beneficial for training staff through recorded interactions. However, some users have noted occasional crashes and suggest that the user interface could use improvements. Overall, the sentiment is positive, with a strong recommendation from users, indicating satisfaction with the software's impact on their business operations.
May 12, 2020
Techjockey Verified
“Customization enabled chatbot”
Pros
I was just all over the place after launching my new website. I had taken care of all the necessary do’s and don’ts but then also my business was lagging behind. Techjockey’s customer care executives suggested C-Zentrix CZ Chat. The software not only solved my problem but also allowed me to customize the chatbot as per my convenience and brand image.
Cons
I have not faced any issues as of now.
Mar 2, 2020
Techjockey Verified
“Efficient reports”
Pros
I was looking for a chatbot software that would not only help me to enhance my business but also assist in training my staff. C-Zentrix CZ Chat records all the chats and calls that are made through it. It provides timely reports as well, enabling me to keep a check on my agent’s behavior and also use the recordings for further training purposes.
Cons
I have not found any major problem with the software. However, the UI needs some improvement.
Apr 30, 2019
Techjockey Verified
“Useful for lead generation”
Pros
It’s the customers and potential leads who will help your business to rise. After using C-Zentrix CZ Chat on my website, I am really satisfied with the results. The active chatbot keeps my customers engaged and convinces them that they are interacting with a real business website.
Cons
It crashes at times, and it really becomes difficult for my agents.
C-Zentrix CZ Chat
₹ 1330.00 excl. GST
Desktop
Mobile
Web based
On Premises
Windows
Mac OS
(2) Product(s) selected
Starting Price:
$19 /month
Starting Price:
$6 /Month
Starting Price:
€25
Available
Price on Request
Starting Price:
$15 /Month
Available
Price on Request
Available
Price on Request
Starting Price:
$29 /month
Starting Price:
$49 /Month
Available
Price on Request
Available
Price on Request
Yes, C-Zentrix CZ Chat is available for both Android and iPhone platforms.
C-Zentrix CZ Chat is available for demo at Techjockey. Please request a call to avail the demo.
C-Zentrix CZ Chat uses cloud-based data storage system.
Yes, C-Zentrix CZ Chat is created with special focus on privacy. The software allows agents to initiate the videocall through SMS or chat window.
C-Zentrix CZ Chat is a web application that can be accessed through an internet browser.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.