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C-Zentrix CZ Chat

by : C-Zentrix

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C-Zentrix CZ Chat logo
CZ Chat
CZ Chat
CZ Chat
CZ Chat
CZ Chat

C-Zentrix CZ Chat

by : C-Zentrix

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Brand: C-Zentrix

Type: Software

Operating System: Windows, IOS

Free Trial Available: No

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C-Zentrix CZ Chat Software Overview

What is C-Zentrix CZ Chat?

C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applications, or other outlets for gathering leads and several other work. This chatbot offers world class features to ensure that the support team is working at their best capacity. 

It enables conversation through text, audio, and video; i.e., agents can communicate with first-time website visitors and convert them into leads and even customers. It provides with social media accounts and personalized chat messengers like WhatsApp to improve the output by leaps and bounds. The software even offers customization options for chat windows. 
C-Zentrix CZ Chat is a highly advanced and innovative chatbot service available in the current market.

It offers powerful figures that enable companies to make decisions based on data. Managers can check the performance of every individual employee in real-time. The software saves all the chats for future reconciliation and training purposes. CZ chat is a one stop solution for companies that seek to provide instant services to customers. 

Features of C-Zentrix CZ Chat

Here is a quick rundown of the features offered by C-Zentrix CZ Chat: 

  1. Chat monitoring 
  2. Chat conferencing 
  3. Chat transfer 
  4. Instant file transfer 
  5. Canned responses 
  6. Sound notifications 
  7. Integrations 
  8. Reports and analytics 
  9. Chat logs 
  10. Chat routing 
  11. Customisation 
  12. Privacy focused 

Why prefer C-Zentrix CZ Chat over other chatbots? 

C-Zentrix CZ Chat offers best combination of features for a chatbot to be used in service industry. The live chatbot offered by CZ chat can be routed based on the customer queries, first time visitors, etc. to dedicated agents. The software also automatically records every chat or call made through it for tracking. And the most unique and stand out feature of C-Zentrix CZ Chat is the video calling facility! It allows companies to connect with their customers in real-time. 

C-Zentrix CZ Chat is available in two different plans, these are: 

  1. Pro – Rs. 1330/- per month 
  2. Pro – Rs. 12600/- per year
  3. Business – Rs. 2030/- per month 
  4. Business – Rs. 20160/- per year

C-Zentrix CZ Chat Features

  • checkbox Monitoring The software enables managers to monitor all the chats of the agents with a barge-in feature to provide help to the agents
  • checkbox Analytics and Reporting C-Zentrix CZ Chat generates chat analytics for all the workflows done by the agents to generate reports and comprehend the
  • checkbox Integration This live chatbot software integrates with all social media accounts and messengers like WhatsApp for smooth working. 
  • checkbox Notification The software generates live notifications for all the updates and chats to keep the agents updated. 
  • checkbox Chat C-Zentrix CZ Chat facilitates chatting through a messenger interface for customer interaction. 
  • checkbox File Transfer Agents can transfer files through the chatbot to their customers/visitors. 
  • checkbox Data Migration Companies can transfer important data through the chatbot. 
  • checkbox Content Management Companies can create a working script of content for agents to use it for interacting with their customers. 
  • checkbox Customization The chatbot can be customized by the users, e.g., they can adjust the size, change the colour of the chatbot, among many other

C-Zentrix CZ Chat Plans & Pricing

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At Techjockey, you can get personalised plan and pricing basis your business needs

With so many options, our tech-experts help you select the right match for your business in terms of features and budget

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C-Zentrix CZ Chat Specifications

  • Supported Platforms :
  • Deployment :
  • Suitable For :
  • Language:
  • Windows, IOS
  • Web-Based
  • All Industries
  • English

C-Zentrix CZ Chat Reviews

Likelihood to Recommend

74%

Have recommended this product

Customer Reviews
star star star star star 4.57 out of 5
6 customer ratings
5 star
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Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.
P
Pritha Mukherjee
12, May 2020
star star star star star
I was just all over the place after launching my new website. I had taken care of all the necessary do’s and don’ts but then also my business was lagging behind. Techjockey’s customer care executives suggested C-Zentrix CZ Chat. The software not only solved my problem but also allowed me to customize the chatbot as per my convenience and brand image.
Likely to recommend : 10/10
S
Sarthak Chatterjee
02, Mar 2020
star star star star star
I was looking for a chatbot software that would not only help me to enhance my business but also assist in training my staff. C-Zentrix CZ Chat records all the chats and calls that are made through it. It provides timely reports as well, enabling me to keep a check on my agent’s behavior and also use the recordings for further training purposes.
Likely to recommend : 9/10
R
Rajiv Sarkar
30, Apr 2019
star star star star star
It’s the customers and potential leads who will help your business to rise. After using C-Zentrix CZ Chat on my website, I am really satisfied with the results. The active chatbot keeps my customers engaged and convinces them that they are interacting with a real business website.
Likely to recommend : 8/10
A
Anuj Bhatia
06, Nov 2018
star star star star star
Three of the five recommended vendors were viable
A
Anuj Bhatia
06, Nov 2018
star star star star star
Three of the five recommended vendors were viable

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C-Zentrix CZ Chat FAQ

Q. Can I use C-Zentrix CZ Chat on smartphones? arrow

A. Yes, C-Zentrix CZ Chat is available for both Android and iPhone platforms.

Q. Is C-Zentrix CZ Chat available for demo? arrow

A. C-Zentrix CZ Chat is available for demo at Techjockey. Please request a call to avail the demo.

Q. Where does C-Zentrix CZ Chat store all the user data? arrow

A. C-Zentrix CZ Chat uses cloud-based data storage system.

Q. Is my user data safe with C-Zentrix CZ Chat? arrow

A. Yes, C-Zentrix CZ Chat is created with special focus on privacy. The software allows agents to initiate the videocall through SMS or chat window.

Q. What are the system requirements for C-Zentrix CZ Chat? arrow

A. C-Zentrix CZ Chat is a web application that can be accessed through an internet browser.

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