C-Zentrix CZ Chat Software Pricing, Features & Reviews
What is C-Zentrix CZ Chat?
C-Zentrix CZ Chat is live chat bot software designed for companies that seek to use one in their website, mobile applications, or other outlets for gathering leads and several other work. This chatbot offers world class features to ensure that the support team is working at their best capacity.
It enables conversation through text, audio, and video; i.e., agents can communicate with first-time website visitors and convert them into leads and even customers. It provides with social media accounts and personalized chat messengers like WhatsApp to improve the output by leaps and bounds. The software even offers customization options for chat windows.
C-Zentrix CZ Chat is a highly advanced and innovative chatbot service available in the current market.
It offers powerful figures that enable companies to make decisions based on data. Managers can check the performance of every individual employee in real-time. The software saves all the chats for future reconciliation and training purposes. CZ chat is a one stop solution for companies that seek to provide instant services to customers.
Features of C-Zentrix CZ Chat
Here is a quick rundown of the features offered by C-Zentrix CZ Chat:
- Chat monitoring
- Chat conferencing
- Chat transfer
- Instant file transfer
- Canned responses
- Sound notifications
- Integrations
- Reports and analytics
- Chat logs
- Chat routing
- Customisation
- Privacy focused
Why prefer C-Zentrix CZ Chat over other chatbots?
C-Zentrix CZ Chat offers best combination of features for a chatbot to be used in service industry. The live chatbot offered by CZ chat can be routed based on the customer queries, first time visitors, etc. to dedicated agents. The software also automatically records every chat or call made through it for tracking. And the most unique and stand out feature of C-Zentrix CZ Chat is the video calling facility! It allows companies to connect with their customers in real-time.
C-Zentrix CZ Chat is available in two different plans, these are:
- Pro – Rs. 1330/- per month
- Pro – Rs. 12600/- per year
- Business – Rs. 2030/- per month
- Business – Rs. 20160/- per year