is Hassle-free live chat software re-imagined for business growth. This state of the art solution helps businesses to convert the website visitors into happy paying customers and increase the ROI on the content, SEO, AdWords and email marketing efforts. SalesIQ is a complete package of automated tools to facilitate live chats, visitors’ tacking and analytics for enhanced performance of the sales teams.
SalesIQ is an innovative package empowering businesses with live chat, visitor tracking and analytics rolled into a single platform. The solution helps to measure key website and visitor metrics. With the web based feature rich solution, businesses can effectively make better decisions and increase their revenue. The software allows CRM integration for smooth and effortless operations and customer relationship management along with other vital automated processes and operations. Compelling features of SalesIQ consist of:
• Track and Engage Visitors
: Businesses are facilitated to understand how visitors are interacting with the website in real time. The solution allows using that insight to trigger rule-based proactive chat conversations.
• Live Chat Software
: SalesIQ lets customers chat with a live representative that helps businesses to close deals faster and deliver exceptional customer service.
• Visitor Insights and Lead Scoring
: This leading edge solution helps businesses drive sharper engagement by gaining access to a highly insightful list of 'All' website visitors. Businesses can also prioritize them as hot, warm and cold based on their lead score and close more deals faster.
• Zoho CRM Driven Engagement
: Zoho SalesIQ supports integration with Zoho CRM and improves conversions via follow ups. Businesses can get better context via visitor information history. The solution enables to instantly add leads, contacts, follow-up tasks, and potentials right from the chat window.
• Sell Smarter and Close Deals Faster
: The solution allows businesses to focus all the energy on selling and engaging prospects while SalesIQ automates the business website visitor engagement with intelligent triggers and SalesIQ 's email campaign optimizers.
• Setup and Customize Quickly
: It is simple and easy to integrate with Google Analytics, show a promotion during a visitor's waiting time, and more with this intuitive solution.
• Measure, Coach and Monitor
: This solution provides daily and monthly reports delivered right into the users’ inbox. Businesses can easily understand how to improve team's sales conversations and monitor chat conversations along with providing instant feedback. Teams can be trained to be sales superheroes.
• CMS and E-Commerce Integrations
: Zoho SalesIQ works well with leading CMS and e-commerce platforms.
• Always Be Online
: The solution facilitates Live Chat from anywhere anytime on the go. Zoho SalesIQ supports the Jabber/XMPP chat protocol thereby allowing businesses to connect with prospects and customers from any mobile chat client that supports the standard. Almost all widely used devices can be integrated with that that device.
About The Company
Zoho is a renowned company creating beautiful software to address business automation needs. Over the past decade of its journey, the Zoho suite has emerged to be a leader in software solutions. In an industry where technology changes at a relentless and dizzying pace, Zoho values persistence and endurance as highly as adaptability. With Zoho software solutions, customers get the enduring commitment to keep improving the experience and relentless devotion to customer satisfaction. The state-of-the-art solutions offered by Zoho equip the businesses with ultra-modern technology and tools contributing to the improved business generation and productivity with utmost customer satisfaction.