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Zoho SalesIQ

Brand: Zoho Corporation

  • 4.2

  • 1 Rating & 1 Review

Zoho SalesIQ is a live chat software for acquiring and managing your sales leads. It helps in boosting your business’s growth. The AI-powered live chat software provides a stronger control over how you are managing your potential customers. Zoho SalesIQ facilitates online live chat, tracks visitor movement, and provides analytics of your sales. The live chat software also ensures integration ...

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₹500 excl.GST
₹ 590 incl. GST

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Zoho SalesIQ Software Overview

What is Zoho SalesIQ? 

Zoho SalesIQ is a live chat software for acquiring and managing your sales leads. It helps in boosting your business’s growth. The AI-powered live chat software provides a stronger control over how you are managing your potential customers. 

Zoho SalesIQ facilitates online live chat, tracks visitor movement, and provides analytics of your sales. The live chat software also ensures integration with CRM tools to achieve higher engagement. It works seamlessly and ensures 24*7 engagement with customers with the help of customized chatbots. The AI-powered chat software even gives real-time insights into your leads. 

Who are the Targeted Users of Zoho SalesIQ?

Zoho SalesIQ is made for any organization that has an active sales team to market their service or product. It can be used for customer service, e-commerce, start-ups, financial service firms, travel agencies, real estate companies, educational organizations, restaurants, and eateries. 

Features of Zoho SalesIQ 

Zoho SalesIQ offers a wide range of features; here are a few listed for a quick understanding of the software. 

  1. Geolocation of your visitors
  2.  Trace the sections of your website visitors visited
  3.  Personalized chat with automatic translations for wider networking and customer outreach.
  4. Visitor activity viewing
  5.   Website traffic monitoring in real-time
  6. Live chatting
  7. FAQ set up in chat box for auto-answering. You can make it as wide-ranged as you want
  8. Effective lead scoring
  9.  Integration: Zoho SalesIQ can easily integrate with most of your regular APIs and tools

Price of Zoho SalesIQ 

Zoho SalesIQ is available in three different subscription plans; they are: 

  1. Zoho SalesIQ Basic – Rs. 500/- per month
  2. Zoho SalesIQ Basic – Rs. 4200/- per year
  3. Zoho SalesIQ Professional – Rs. 1000/- per month 
  4.  Zoho SalesIQ Professional – Rs. 9000/- per year
  5. Zoho SalesIQ Enterprise – Rs. 1500/- per month
  6. Zoho SalesIQ Enterprise – Rs. 14400/- per year

For further inquiries, please request a call. And our sales team will get in touch with you as soon as possible.

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Zoho Corporation Company Details

Founded Year:  1996

Zoho Corporation is an Indian multinational company that specialises in software development, cloud computing, and web-based business tools. It is best known for Zoho Office suite and its enterprise IT management division, ManageEngine

Director/Founders Sridhar Vembu / Tony Thomas
Company Size 1000+ Employees

Zoho SalesIQ Pricing & Plans

Basic

Calculated Price

₹ 500 Exclusive of all taxes
  • Options

    • Quantity (User)

      Quantity (User)
      Quantity (User)
    • Monthly

      Monthly
      Monthly

Key Features

  • Role Management

  • Visitor Tracking

  • Offline Messages

  • Customisation

  • Integration

  • Reporting

  • Mobile SDK

  • Mobile Support

  • Dashboards

Professional

Calculated Price

₹ 1000 Exclusive of all taxes
  • Options

    • Quantity (User)

      Quantity (User)
      Quantity (User)
    • Monthly

      Monthly
      Monthly

Key Features

  • Role Management

  • Visitor Tracking

  • Offline Messages

  • Customisation

  • Integration

  • Reporting

  • Mobile SDK

  • Mobile Support

  • Live Chat

  • Dashboards

Enterprise

Calculated Price

₹ 1500 Exclusive of all taxes
  • Options

    • Quantity (User)

      Quantity (User)
      Quantity (User)
    • Monthly

      Monthly
      Monthly

Key Features

  • Role Management

  • Visitor Tracking

  • Offline Messages

  • Customisation

  • Integration

  • Reporting

  • Mobile SDK

  • Mobile Support

  • Live Chat

  • Audio

  • Dashboards

Zoho SalesIQ Features

  • icon_check Track and engage visitors.
    Understand how visitors are interacting with your website in real time. Use that insight to trigger rule-based proactive chat
  • icon_check Live Chat Software.
    Letting customers chat with a live representative helps you to close deals faster and deliver exceptional customer service. Real
  • icon_check Visitor insights and lead scoring.
    Drive sharper engagement by gaining access to a highly insightful list of 'All' your website visitors. Prioritize them as hot,
  • icon_check Zoho CRM driven engagement
    Connect Zoho SalesIQ with Zoho CRM and improve conversions via follow ups. Get better context via visitor information history.
  • icon_check Sell smarter. Close deals faster.
    Focus all your energy on selling and engaging your prospects while SalesIQ automates your website visitor engagement with
  • icon_check Setup and customize quickly.
    Integrate with Google Analytics, show a promotion during a visitor's waiting time, and more. Set up in 2 minutes Flexible to
  • icon_check Measure, coach and monitor.
    Scale up your operations with access to timely reports. Get a better understanding of how your operations work and how you can
  • icon_check CMS and e-commerce integrations.
    You can't improve what you don't measure. Get daily and monthly reports delivered right into your inbox. Understand how to
  • icon_check Role Management
    Segregate your website queries to ensure better and improvised chatbot interaction with your customers.
  • icon_check Visitor Tracking
    Check for visitor’s movement on the website and find out what they are searching for. 
  • icon_check Offline Messages
    Set up FAQ-styled self-answering questions when you are offline. 
  • icon_check Customisation
    Customize your software and give it a more professional look. You can add your logo and name the chatbot. 
  • icon_check Integration
    Integration of a wide range of software and other services that you use in your office every day. Such as Blogger, WordPress,
  • icon_check Dashboards
    Users are given access to the dashboard to measure their performance. It helps make data-driven decisions to improve sales
  • icon_check Reporting
    All the chat supervisors can report their work to their managers from the system. Managers can also use it for their ease. 
  • icon_check Mobile SDK
    Get access to mobile software development kit to create your chat app and work from anywhere and anytime. 
  • icon_check Mobile Support
    You can find Zoho SalesIQ for both Android and iPhone in their respective app stores.
  • icon_check Live Chat
    Access live chat features to interact with visitors in real-time. 
  • icon_check Audio
    Send and receive voice notes to your inquirers and convey the messages in a better way. You can also make audio calls with
Zoho SalesIQ Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Zoho SalesIQ Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Individual Small Business Startups Medium Business Enterprises SMBs SMEs MSMEs Freelancers
Customer Support
Phone Email Live Chat Communities Forums
Language
English
Integration
API Integration
Training Resources
Live Online Webinars Documentation Videos
AI Features
AI Integrated
Technology
Next Generation
Compliance Regulation
HIPAA CCPA CPRA

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Zoho SalesIQ Review

4.2

Out of 5

img

Overall Rating

Based on
1 Verified Review

Rating Breakdown

  • Features 4
  • Value for Money 5
  • Ease of Use 3
  • Customer Support 5

100% Recommend this Product

Add Review

Amit

User

4.2

Reviewed on: Aug 24, 2018

Techjockey Verified

“Sales iq is the hidden gem of zoho”

Pros

Integration with zoho crm, zoho campaigns and zoho desk is awesome. For example, you can see if someone visiting your website is a customer or not. When you chat with the person, you can transfer them to support or sale as needed. The chat transcript is saved to the contact in zoho crm.

Cons

UI is not as good as LiveChat. The UI isn't bad but LiveChat has the most simple UI out there. Also the chat dialogue box that the customer uses is cooler looking in LiveChat - it's more fun looking.

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Articles for Zoho SalesIQ

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What is the parameter to recognize a visitor?

There are several scales on which Zoho SalesIQ identifies a visitor. They are: Past chats Website surfing time JS API Campaign link, and Web forms

I have an ecommerce platform, how can Zoho SalesIQ help with my operations?

Zoho SalesIQ gives you excellent features for your business’s sales teams, product management team, marketing department, support, and customer success teams.

Can I use single license of Zoho SalesIQ in multiple domains?

Yes, a single license of Zoho SalesIQ can be utilized for multiple domains. You can generate separate chat codes for each website.

Can I hide chat pop up on certain pages?

Absolutely! Zoho SalesIQ allows you to hide chat pop-up whenever necessary. It also allows you to embed Zoho SalesIQ codes manually.

Does Zoho SalesIQ offer bots?

Zoho SalesIQ has a bot named Zobot embedded in the system. You can customize Zobot and create numerous other bots as per your need.

How much does Zoho SalesIQ cost?

The pricing of Zoho SalesIQ is available at INR 500 for the monthly plan and INR 4200 for the yearly plan at techjockey.com

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.