About Zoho SalesIQ

SalesIQ is Hassle-free live chat software re-imagined for business growth. This state of the art solution helps businesses to convert the website visitors into happy paying customers and increase the ROI on the content, SEO, AdWords and email marketing efforts. SalesIQ is a complete package of automated tools to facilitate live chats, visitors’ tacking and analytics for enhanced performance of the sales teams.

Product Features
SalesIQ is an innovative package empowering businesses with live chat, visitor tracking and analytics rolled into a single platform. The solution helps to measure key website and visitor metrics. With the web based feature rich solution, businesses can effectively make better decisions and increase their revenue. The software allows CRM integration for smooth and effortless operations and customer relationship management along with other vital automated processes and operations. Compelling features of SalesIQ consist of:
 
• Track and Engage Visitors: Businesses are facilitated to understand how visitors are interacting with the website in real time. The solution allows using that insight to trigger rule-based proactive chat conversations.
• Live Chat Software: SalesIQ lets customers chat with a live representative that helps businesses to close deals faster and deliver exceptional customer service.
• Visitor Insights and Lead Scoring: This leading edge solution helps businesses drive sharper engagement by gaining access to a highly insightful list of 'All' website visitors. Businesses can also prioritize them as hot, warm and cold based on their lead score and close more deals faster.
• Zoho CRM Driven Engagement: Zoho SalesIQ supports integration with Zoho CRM and improves conversions via follow ups. Businesses can get better context via visitor information history. The solution enables to instantly add leads, contacts, follow-up tasks, and potentials right from the chat window.
• Sell Smarter and Close Deals Faster: The solution allows businesses to focus all the energy on selling and engaging prospects while SalesIQ automates the business website visitor engagement with intelligent triggers and SalesIQ 's email campaign optimizers.
• Setup and Customize Quickly: It is simple and easy to integrate with Google Analytics, show a promotion during a visitor's waiting time, and more with this intuitive solution.
• Measure, Coach and Monitor: This solution provides daily and monthly reports delivered right into the users’ inbox. Businesses can easily understand how to improve team's sales conversations and monitor chat conversations along with providing instant feedback. Teams can be trained to be sales superheroes.
• CMS and E-Commerce Integrations: Zoho SalesIQ works well with leading CMS and e-commerce platforms.
• Always Be Online: The solution facilitates Live Chat from anywhere anytime on the go. Zoho SalesIQ supports the Jabber/XMPP chat protocol thereby allowing businesses to connect with prospects and customers from any mobile chat client that supports the standard. Almost all widely used devices can be integrated with that that device.

Zoho SalesIQ Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

Zoho SalesIQ is best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About Zoho

Zoho is a renowned company creating beautiful software to address business automation needs. Over the past decade of its journey, the Zoho suite has emerged to be a leader in software solutions. In an industry where technology changes at a relentless and dizzying pace, Zoho values persistence and endurance as highly as adaptability. With Zoho software solutions, customers get the enduring commitment to keep improving the experience and relentless devotion to customer satisfaction. 
view more products by Zoho

Client References

1st Scotsale

1st Scotsale

Gates By Valet

Gates By Valet

The Cookies Department

The Cookies Department

Spine 66 Studio

Spine 66 Studio

Thomas

Thomas

Features of Zoho SalesIQ

Understand how visitors are interacting with your website in real time. Use that insight to trigger rule-based proactive chat conversations. Geolocate your visitors.. Track visitor's footprints. Personalized chat. Automatic chat translation. Identify new vs returning visitors. Start chats based on visitor activities. Interactive email campaigns. Screen sharing
Letting customers chat with a live representative helps you to close deals faster and deliver exceptional customer service. Real time traffic monitoring. Automated website visitor engagement Customize the chat box to match your website design Actionable analytics Prioritized list of website visitors.
Drive sharper engagement by gaining access to a highly insightful list of 'All' your website visitors. Prioritize them as hot, warm and cold based on their lead score and close more deals faster. Turn your website into a lead generation machine Your visitors. Their scores. Your recipe. Focus on prospects that deserve your attention.
Connect Zoho SalesIQ with Zoho CRM and improve conversions via follow ups. Get better context via visitor information history. Add leads, contacts, follow-up tasks, and potentials right from the chat window. From data to actionable insights. CRM data based pro-active triggers. Convert the visitors you chat with to leads or contacts in CRM. See your previous interactions. Assign follow up actions in CRM.
Focus all your energy on selling and engaging your prospects while SalesIQ automates your website visitor engagement with intelligent triggers and SalesIQ 's email campaign optimizers. Wow your visitors with personalized engagement. Reduce sales cycle. Increase sales conversions. Generate more sales from your email campaigns.
Integrate with Google Analytics, show a promotion during a visitor's waiting time, and more. Set up in 2 minutes Flexible to customize Canned responses Chat departments JavaScript APIs.
You can't improve what you don't measure. Get daily and monthly reports delivered right into your inbox. Understand how to improve your team's sales conversations. Monitor chat conversations and provide instant feedback. Coach your team to be sales superheroes. Prebuilt reports. Coach in real-time. Team Monitoring.

Zoho SalesIQ plans and pricing

Web-based

Basic

Rs. 1140.00 ( Per Month )

  • 1140 for 3 operators if billed month-to-month
  • 3 operators included
  • Track and engage with 10K visitors/month
  • Add SalesIQ on 3 websites
  • 3 Departments
  • 1000 chat sessions / month
  • Unlimited storage

Professional

Rs. 3540.00 ( Per Month )

  • 5 operators included
  • Track and engage with 50K visitors/month
  • Add SalesIQ on 5 websites
  • 5 Departments
  • Unlimited chat sessions
  • Insightful Reports

Enterprise

Rs. 7740.00 ( Per Month )

  • 10 operators included
  • Track and engage with 100K visitors/month
  • Add SalesIQ on 25 websites
  • Unlimited chat sessions
  • Chat translation support

Basic Billed Annually

Rs. 12240.00 ( Year )

  • For 3 operators/month if billed annually
  • 1140 for 3 operators if billed month-to-month
  • 3 operators included
  • Track and engage with 10K visitors/month
  • Add SalesIQ on 3 websites
  • 3 Departments
  • 1000 chat sessions / month
  • Unlimited storage

Professional Billed Annually

Rs. 38160.00 ( Year )

  • 5 operators included
  • Track and engage with 50K visitors/month
  • Add SalesIQ on 5 websites
  • 5 Departments
  • Unlimited chat sessions
  • Insightful Reports

Enterprise Billed Annually

Rs. 432720.00 ( Year )

  • 10 operators included
  • Track and engage with 100K visitors/month
  • Add SalesIQ on 25 websites
  • Unlimited chat sessions
  • Chat translation support

Zoho SalesIQ Demo Video

How to Track and Engage Your Website Visitors in Real Time

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Smartsupp

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LiveChat

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Olark

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Pure Chat

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Zoho SalesIQ Reviews and Ratings

Add Review
User

Adarsh Pahwa

You have to trust these people guys

Overall

27th September, 2016

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Within a few hours of my conversation with Brittany, I received an email with five EXCELLENT software company recommendations that had obviously been carefully chosen based on the qualifications I had outlined with Brittany on the phone. All were within the budget we'd discussed, and provide exactly the type and scope of services my company was hoping to employ.
  • Cons -
  • No Cons
User

Dinesh mudaliar

Help to proper software

Overall

20th September, 2016

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Although I wasn't able to create a collaboration with Techjockey and my current organization. The TechjockeyTeam definitely gave me helpful insight and assistance on a variety of things. I would definitely recommend utilizing Techjockey. They will enrich your work life.
  • Cons -
  • No Cons
User

Lalit Yadav

Quality business chat software

Overall

12th March, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Excellent software, I have an excellent experience. It is very simple to use and the detailed analytics of the visits are excellent even in the free plan.
  • Cons -
  • There should be an automatic way to generate candidates who constantly visit the website and meet a metric.
User

Amit

Sales iq is the hidden gem of zoho

Overall

24th August, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Integration with zoho crm, zoho campaigns and zoho desk is awesome. For example, you can see if someone visiting your website is a customer or not. When you chat with the person, you can transfer them to support or sale as needed. The chat transcript is saved to the contact in zoho crm.
  • Cons -
  • UI is not as good as LiveChat. The UI isn't bad but LiveChat has the most simple UI out there. Also the chat dialogue box that the customer uses is "cooler" looking in LiveChat - it's more fun looking.

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