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My LiveChat

Brand: My LiveChat

  • 4.7

  • 1 Rating & 1 Review

My LiveChat is a customer support software that enables real-time communication with website visitors through live chat. It helps businesses provide instant assistance and improve customer service efficiency.

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Starting Price
$15

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Starting at $15

My LiveChat Software Overview

What is My LiveChat?

My LiveChat is a fast, reliable, and easy-to-use live chat solution designed to help businesses connect with their website visitors in real-time. It offers powerful features like white labeling, multi-language support, proactive chat invitations, and real-time visitor tracking — all without needing any extra software or complex setup. With a smooth, AJAX-based interface and support for multiple simultaneous chat sessions, agents can handle many customers efficiently.

Plus, it ensures high scalability and reliability, being powered by the trusted Cute Chat engine. My LiveChat also enhances customer experience with features like file transfer, spell checker, graphical emoticons, and a fully customizable visitor messenger. Whether you need to boost customer support, increase sales, or simply make your website more interactive, My LiveChat provides a professional, flexible, and affordable solution — perfect for businesses of all sizes.

Why Choose My LiveChat Software?

  • Real-Time Support: Provides instant communication with customers, helping resolve issues quickly and improving satisfaction.
  • Proactive Engagement: Initiates chats with website visitors, increasing conversion rates and enhancing customer relationships.
  • Ease of Integration: Easily integrates with websites, CRMs, and other business tools, ensuring smooth operations.
  • Customizable Interface: Tailors the chat widget to match your brand’s look and feel, offering a personalized experience.
  • Analytics and Insights: Offers detailed reports on customer interactions, helping businesses improve service quality.
  • Cross-Platform Availability: Accessible on various devices, allowing support teams to stay connected and responsive anytime, anywhere.
  • Cost-Effective: Reduces the need for extensive phone support, streamlining communication and saving on operational costs.

Benefits of My LiveChat Software

  • Multilingual Support: It offers the ability to communicate in multiple languages, enabling businesses to serve a global customer base.
  • Customizable Chat Triggers: Set automatic triggers based on visitor behavior, such as time spent on a page, to offer personalized assistance.
  • Team Collaboration: Enables multiple agents to collaborate within the chat, ensuring a seamless experience even for complex queries.
  • Ticketing System: Converts chats into tickets for follow-up, ensuring no customer query is left unresolved.
  • Knowledge Base Integration: Allows easy access to an integrated knowledge base, helping agents respond to inquiries more efficiently.
  • Security and Privacy: Ensures secure communication between businesses and customers, maintaining data privacy and compliance with regulations.
  • Increased Sales Opportunities: By engaging customers directly, it can help identify potential sales leads and promote relevant offers in real-time.

My LiveChat Pricing

My LiveChat price in India starts at $15 per month at Techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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My LiveChat Pricing & Plans

Starter
Starting at $15
    • Monthly

      Monthly
      Monthly

Key Features

  • Multiple Simultaneous Chat Sessions

  • Customizable Visitor Popup Messenger

  • Receive an alert

  • Spell Checker

  • Spell Checker

  • See all visitors

  • Proactive Chat

  • No page refreshes

  • No additional software is needed

  • Compelling end-user experience

  • Graphical emoticons

  • White Labeling

  • Email Management

  • File Transfer

  • Multi Language Support

  • Multi-Operator Chats

  • High Reliability, Scalability

Basic
Starting at $29
    • Monthly

      Monthly
      Monthly

Key Features

  • Receive an alert

  • See all visitors

  • Proactive Chat

  • No page refreshes

  • No additional software is needed

  • Compelling end-user experience

  • Graphical emoticons

  • White Labeling

  • Email Management

  • File Transfer

  • Multi Language Support

  • Spell Checker

  • Spell Checker

  • Multi-Operator Chats

  • Multiple Simultaneous Chat Sessions

  • High Reliability, Scalability

Corporate
Starting at $59
    • Monthly

      Monthly
      Monthly

Key Features

  • Customizable Visitor Popup Messenger

  • See all visitors

  • Proactive Chat

  • No page refreshes

  • Compelling end-user experience

  • Graphical emoticons

  • White Labeling

  • Email Management

  • Multi Language Support

  • Multi-Operator Chats

  • Multiple Simultaneous Chat Sessions

  • High Reliability, Scalability

  • Receive an alert

  • Spell Checker

  • Spell Checker

  • No additional software is needed

  • File Transfer

Enterprise
Starting at $99
    • Monthly

      Monthly
      Monthly

Key Features

  • Multi-Operator Chats

My LiveChat Features

  • icon_check White Labeling
    Customize the chat interface with your branding, including logos and colors, for a seamless user experience.
  • icon_check Email Management
    Handle customer inquiries via email, ensuring no message goes unanswered.
  • icon_check File Transfer
    Share files easily between agents and customers during chat sessions.
  • icon_check Multi Language Support
    Communicate with customers in various languages, expanding your global reach.
  • icon_check Spell Checker
    Correct spelling mistakes automatically while typing.
  • icon_check Multi-Operator Chats
    Multiple agents can collaborate on the same chat, improving response times and service quality.
  • icon_check Multiple Simultaneous Chat Sessions
    Handle several chats at once, each in a separate tab in the Agent Console, improving productivity.
  • icon_check High Reliability, Scalability
    Powered by Cute Chat, it ensures reliable performance and can scale with your business needs.
  • icon_check Customizable Visitor Popup Messenger
    Personalize the chat popup with your company logo, agent photo, and tailored greetings.
  • icon_check Receive an alert
    Get notified when a visitor clicks on your live chat button to start a conversation.
  • icon_check Spell Checker
    Correct spelling mistakes automatically while typing.
  • icon_check See all visitors
    Monitor who’s on your site in real-time and track their origin to tailor interactions.
  • icon_check Proactive Chat
    Invite visitors to chat, proactively engaging them in sales or support conversations.
  • icon_check No page refreshes
    The AJAX-based interface ensures seamless communication without the need for page reloads.
  • icon_check No additional software is needed
    Users don’t need to install special plugins or software, making the system easy to access.
  • icon_check Compelling end-user experience
    Offers a simple, intuitive interface with rich text and graphical emoticons to enhance interactions.
  • icon_check Graphical emoticons
    Use fun and colorful emoticons during chats for better communication.

My LiveChat Specifications

Supported Platforms
Windows Windows iOS iOS MacOS MacOS
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business SMBs SMEs MSMBs
Customer Support
Phone Email
Language
English
Integration
API Integration
Training Resources
Live Online

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My LiveChat Review

4.7

Out of 5

img

Overall Rating

Based on
1 Verified Review

Rating Breakdown

  • Features 5
  • Value for Money 4.5
  • Ease of Use 5
  • Customer Support 4.5

90% Recommend this Product

Add Review

raman jain

User

4.7

Reviewed on: Nov 19, 2018

Techjockey Verified

“Amazing software”

Pros

I have been utilizing this product for my school site since 2 years and it turned out to be my best experience taking care of the talk choice. I can without much of a stretch keep my talk box on drifting which diminishes the agony for me to backpedal on the visit box over and over

Cons

NO CONS

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How much does My LiveChat cost?

The price of My LiveChat in India starts at $15 per month on Techjockey.com.

Does My LiveChat Software have a mobile app?

No, My LiveChat does not offer mobile apps for both iOS and Android devices.

Which operating systems are supported by My LiveChat Software?

My LiveChat is compatible with Windows operating systems.

Is there a free trial offered for My LiveChat Software?

Yes, My LiveChat offers a free trial to test the features before purchasing.

How does My LiveChat Software work?

My LiveChat enables real-time chat between businesses and website visitors through an integrated messaging system.

Who uses My LiveChat Software?

Businesses of all sizes, especially those focusing on customer service, sales, and marketing, can benefit.

Is there a free demo available for My LiveChat Software?

Yes, My LiveChat provides a free demo for potential customers to explore its features.

Is My LiveChat Software available for free?

No, My LiveChat requires a paid subscription, though a free trial is available.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.