My LiveChat

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(4.5) (2 My LiveChat Reviews)

Ease of Use 4.5

Value for Money 4.3

Features 4.8

Support 4.4

65%

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About My LiveChat

My Live Chat is used as a small business live chat solution, an enterprise chat application, a live help service and as a visitor monitoring, co-browsing and conversion rate optimization software tool by business clients, academic institutions and non-profit organizations. My Live Chat makes it simple for everyone to add live chat to the website.

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My LiveChat Features

Multiple Simultaneous Chat Sessions

One agent can handle any number of chat sessions at the same time. Each session runs in a separate room tab in the Agent Console. Agents can accept or ignore incoming chat request by clicking on "Accept" or "Ignore" button in the room tab.

detail_faq_tick High Reliability, Scalability

Is your live chat solution powered by a reliable chat engine? My LiveChat is powered by Cute Chat, the #1 ASP.NET chat software. It can support hundreds of web chat rooms and thousands of visitors without any degradation in response time. It's still being actively developed.

detail_faq_tick Customizable Visitor Popup Messenger

Upload your company logo and agent photo. Customize agent greeting and system messages.

detail_faq_tick Receive an alert

When a visitor clicks your live chat button.

detail_faq_tick Spell Checker

Eliminate spelling mistakes with our powerful spell checker, which automatically outlines mistakes as you type.

detail_faq_tick See all visitors

Learn who your visitors are and where they came from, in real-time. Provide a personal experience to turn visitors into customers.

detail_faq_tick Proactive Chat

Invite your website visitors to chat with you in a private, one-on-one sales and support environment.

detail_faq_tick No page refreshes

Comes with rich AJAX Based Interface allowing you to work smarter and efficiently.

detail_faq_tick No additional software is needed

No special plug-ins, Java Applets, DLL's or ActiveX Controls needed to be installed by your users.

detail_faq_tick Compelling end-user experience

My LiveChat has one of the easiest and most intuitive user interfaces ever created. Its unique set of features include rich text, image emoticons, sound effects, user selected fonts, text and avatar icons, and more.

detail_faq_tick Graphical emoticons

Sometimes, one image costs thousands words.

detail_faq_tick White labeling

detail_faq_tick Email Management

detail_faq_tick File Transfer

detail_faq_tick Multi Language Support

detail_faq_tick Spell Checker

detail_faq_tick Multi-Operator Chats

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My LiveChat Specifications

My LiveChat Reviews

Highly Recommended

OVERALL 4.5

5 star

100%

4 star

3 star

2 star

1 star

Customer Feedback

Ease of Use 4.5

Value for Money 4.2

Features 4.7

Support 4.4

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

raman jain

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Amazing software

PROS : I have been utilizing this product for my school site since 2 years and it turned out to be my best experience taking care of the talk choice. I can without much of a stretch keep my talk box on drifting which diminishes the agony for me to backpedal on the visit box over and over

CONS : NO CONS

Nov 19 2018

JandJ Sourcing

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Techjockey is a good place to go

PROS : From the first point of contact, it was a matter of hours before I had a list of vendors to choose from. I was able to speak with the vendors and schedule demos within a week. I was THRILLED with the selection. We are in the final stages of determining which platform we are going to use and I am pleased to tell you that it is one of the vendor?s Kevin sent me. This experience has been WONDERFUL! Thank you very much for valuable assistance and time! Your resources and the swift responses from the vendors were amazing! This once daunting task has become a streamlined process that will end up saving my company across the board! Thank you!

CONS : N/A

Sep 22 2017

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