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My LiveChat

Brand : My LiveChat

Starting at $ 15

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My LiveChat is a customer support software that enables real-time communication with website visitors through live chat. It helps businesses provide instant assistance and improve customer service efficiency. ...Read more

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My LiveChat Software Pricing, Features & Reviews

What is My LiveChat?

My LiveChat is a fast, reliable, and easy-to-use live chat solution designed to help businesses connect with their website visitors in real-time. It offers powerful features like white labeling, multi-language support, proactive chat invitations, and real-time visitor tracking — all without needing any extra software or complex setup. With a smooth, AJAX-based interface and support for multiple simultaneous chat sessions, agents can handle many customers efficiently.

Plus, it ensures high scalability and reliability, being powered by the trusted Cute Chat engine. My LiveChat also enhances customer experience with features like file transfer, spell checker, graphical emoticons, and a fully customizable visitor messenger. Whether you need to boost customer support, increase sales, or simply make your website more interactive, My LiveChat provides a professional, flexible, and affordable solution — perfect for businesses of all sizes.

Why Choose My LiveChat Software?

  • Real-Time Support: Provides instant communication with customers, helping resolve issues quickly and improving satisfaction.
  • Proactive Engagement: Initiates chats with website visitors, increasing conversion rates and enhancing customer relationships.
  • Ease of Integration: Easily integrates with websites, CRMs, and other business tools, ensuring smooth operations.
  • Customizable Interface: Tailors the chat widget to match your brand’s look and feel, offering a personalized experience.
  • Analytics and Insights: Offers detailed reports on customer interactions, helping businesses improve service quality.
  • Cross-Platform Availability: Accessible on various devices, allowing support teams to stay connected and responsive anytime, anywhere.
  • Cost-Effective: Reduces the need for extensive phone support, streamlining communication and saving on operational costs.

Benefits of My LiveChat Software

  • Multilingual Support: It offers the ability to communicate in multiple languages, enabling businesses to serve a global customer base.
  • Customizable Chat Triggers: Set automatic triggers based on visitor behavior, such as time spent on a page, to offer personalized assistance.
  • Team Collaboration: Enables multiple agents to collaborate within the chat, ensuring a seamless experience even for complex queries.
  • Ticketing System: Converts chats into tickets for follow-up, ensuring no customer query is left unresolved.
  • Knowledge Base Integration: Allows easy access to an integrated knowledge base, helping agents respond to inquiries more efficiently.
  • Security and Privacy: Ensures secure communication between businesses and customers, maintaining data privacy and compliance with regulations.
  • Increased Sales Opportunities: By engaging customers directly, it can help identify potential sales leads and promote relevant offers in real-time.

My LiveChat Pricing

My LiveChat price in India starts at $15 per month at Techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

My LiveChat Pricing & Plans

Starter
  • Multiple Simultaneous Chat Sessions
  • Customizable Visitor Popup Messenger
  • Receive an alert
  • Spell Checker
  • Spell Checker
  • See all visitors
  • Proactive Chat
  • No page refreshes
  • No additional software is needed
  • Compelling end-user experience
  • Graphical emoticons
  • White Labeling
  • Email Management
  • File Transfer
  • Multi Language Support
  • Multi-Operator Chats
  • High Reliability, Scalability
    • Monthly
Starting at $ 15
Basic
  • Receive an alert
  • See all visitors
  • Proactive Chat
  • No page refreshes
  • No additional software is needed
  • Compelling end-user experience
  • Graphical emoticons
  • White Labeling
  • Email Management
  • File Transfer
  • Multi Language Support
  • Spell Checker
  • Spell Checker
  • Multi-Operator Chats
  • Multiple Simultaneous Chat Sessions
  • High Reliability, Scalability
    • Monthly
Starting at $ 29
Corporate
  • Customizable Visitor Popup Messenger
  • See all visitors
  • Proactive Chat
  • No page refreshes
  • Compelling end-user experience
  • Graphical emoticons
  • White Labeling
  • Email Management
  • Multi Language Support
  • Multi-Operator Chats
  • Multiple Simultaneous Chat Sessions
  • High Reliability, Scalability
  • Receive an alert
  • Spell Checker
  • Spell Checker
  • No additional software is needed
  • File Transfer
    • Monthly
Starting at $ 59
Enterprise
  • Multi-Operator Chats
    • Monthly
Starting at $ 99

My LiveChat Features

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White Labeling

Customize the chat interface with your branding, including logos and colors, for a seamless user experience.

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Email Management

Handle customer inquiries via email, ensuring no message goes unanswered.

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File Transfer

Share files easily between agents and customers during chat sessions.

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Multi Language Support

Communicate with customers in various languages, expanding your global reach.

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Spell Checker

Correct spelling mistakes automatically while typing.

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Multi-Operator Chats

Multiple agents can collaborate on the same chat, improving response times and service quality.

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Multiple Simultaneous Chat Sessions

Handle several chats at once, each in a separate tab in the Agent Console, improving productivity.

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High Reliability, Scalability

Powered by Cute Chat, it ensures reliable performance and can scale with your business needs.

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Customizable Visitor Popup Messenger

Personalize the chat popup with your company logo, agent photo, and tailored greetings.

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Receive an alert

Get notified when a visitor clicks on your live chat button to start a conversation.

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Spell Checker

Correct spelling mistakes automatically while typing.

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See all visitors

Monitor who’s on your site in real-time and track their origin to tailor interactions.

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Proactive Chat

Invite visitors to chat, proactively engaging them in sales or support conversations.

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No page refreshes

The AJAX-based interface ensures seamless communication without the need for page reloads.

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No additional software is needed

Users don’t need to install special plugins or software, making the system easy to access.

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Compelling end-user experience

Offers a simple, intuitive interface with rich text and graphical emoticons to enhance interactions.

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Graphical emoticons

Use fun and colorful emoticons during chats for better communication.

My LiveChat Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Windows iOS MacOS
  • DesktopMobile
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Medium Business, SMBs, SMEs, MSMBs
  • Phone, Email
  • API Integration
  • Live Online
  • English

My LiveChat Review

90%

Have recommended this product

Overall Score

4.7/5
Based on 1 Review

Review this product

Your valuable feedback helps others like you make a better decision.

RJ

raman jain

Verified reviewer:linkedin_verify

User

Reviewed on: Nov 19, 2018

4.7/5

“Amazing software”

Pros :

Cons :

Features

5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

5/5

Likely to Recommend

9/10

My LiveChat FAQ

A The price of My LiveChat in India starts at $15 per month on Techjockey.com.
A No, My LiveChat does not offer mobile apps for both iOS and Android devices.
A My LiveChat is compatible with Windows operating systems.
A Yes, My LiveChat offers a free trial to test the features before purchasing.
A My LiveChat enables real-time chat between businesses and website visitors through an integrated messaging system.
A Businesses of all sizes, especially those focusing on customer service, sales, and marketing, can benefit.
A Yes, My LiveChat provides a free demo for potential customers to explore its features.
A No, My LiveChat requires a paid subscription, though a free trial is available.

My LiveChat Alternatives

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