CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central help desk of the enterprise using Voice Call, Email, SMS, Social Media, Chat or Bot. The system generates an automated ticket number which is provided to the customer for future reference to the status of the registered issue.
Various user levels can be created with independent logins for different users with different roles. The administrator can define
Analytics and Reporting
Integration with Multiple Channels
Manage all support-related communications from multiple channels on a single platform. Handle support request from Voice Call,
Ticket / Issue Tracking
Social Media Integration
Improve Customer Experience
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Help Desk Software
C-Zentrix CZ Helpdesk
Reviews (3 reviews)
Q. Which operating system does C-Zentrix CZ Helpdesk support?
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Q. Is C-Zentrix CZ Helpdesk free?
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Q. How does C-Zentrix CZ Helpdesk work?