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C-Zentrix CZ Helpdesk

by : C-Zentrix

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C-Zentrix CZ Helpdesk Software Overview

CZ Helpdesk provides a multi-channel platform to register any complaint or query with the central help desk of the enterprise using Voice Call, Email, SMS, Social Media, Chat or Bot. The system generates an automated ticket number which is provided to the customer for future reference to the status of the registered issue.

C-Zentrix CZ Helpdesk Plans & Pricing

C-Zentrix CZ Helpdesk price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

C-Zentrix CZ Helpdesk Features

Access Control

Various user levels can be created with independent logins for different users with different roles. The administrator can define

Analytics and Reporting

Integration with Multiple Channels

Manage all support-related communications from multiple channels on a single platform. Handle support request from Voice Call,

Ticket / Issue Tracking

Service Management

Email Integration

Ticket Management

Social Media Integration

Improve Customer Experience

C-Zentrix CZ Helpdesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • English
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C-Zentrix CZ Helpdesk Reviews

73%

Have recommended this product

Overall Score

4.4/5
Based on 3 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

AB

Anuj Bhatia

User

4.5/5

4.7/5

4.8/5

4.5/5

4.9/5

“Techjockey is a good place to go”

Pros :

Cons :

Posted - Nov 6, 2018

AB

Anuj Bhatia

User

4.2/5

4.2/5

4.3/5

4.6/5

4/5

“Techjockey is a good place to go”

Pros :

Cons :

Posted - Nov 6, 2018

TS

Tejas Solanki

User

4.7/5

4.5/5

5/5

4.5/5

5/5

“CZ Helpdesk, Truly made us understand what customer exactly want, must use it”

Pros :

Cons :

Posted - Sep 10, 2018

C-Zentrix Brand Details

Brand Name C-Zentrix
Information C-Zentrix
Founded Year 2002
Director/Founders Saket Setu
Company Size 101-500
Other Products C-Zentrix CZ Chat, C-Zentrix CZ Callback, C-Zentrix CZ Bar

C-Zentrix CZ Helpdesk FAQ

A. C-Zentrix CZ Helpdesk Help Desk Software is compatible with Windows operating systems.
A. C-Zentrix CZ Helpdesk Help Desk Software app is not available.
A. C-Zentrix CZ Helpdesk Help Desk Software supports Web-Based.
A. C-Zentrix CZ Helpdesk Help Desk Software is typically used in All Industries.
A. C-Zentrix CZ Helpdesk Help Desk Software demo is available for free with Techjockey.com
A. C-Zentrix CZ Helpdesk Help Desk Software offers a free trial. However, the premium plan with advanced features available at Techjockey .
A. For C-Zentrix CZ Helpdesk Help Desk Software installation, insert the given CD/USB flash storage in your system and open the Setup Wizard to get started.
A. C-Zentrix CZ Helpdesk Help Desk Software helps with Access Control,Analytics and Reporting,Integration with Multiple Channels and Ticket / Issue Tracking. It's a complete solution for Service Management,Email Integration,Ticket Management and Social Media Integration.

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