C-Zentrix CZ Chat Reviews and Ratings

Highly Recommended

OVERALL 4.5

5 star

100%

4 star

0%

3 star

0%

2 star

0%

1 star

0%

Customer Feedback

Ease of Use 4.5

Value for Money 4.5

Features 4.4

Support 4.6

Review

We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Pritha Mukherjee

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Customization enabled chatbot

PROS : I was just all over the place after launching my new website. I had taken care of all the necessary do’s and don’ts but then also my business was lagging behind. Techjockey’s customer care executives suggested C-Zentrix CZ Chat. The software not only solved my problem but also allowed me to customize the chatbot as per my convenience and brand image.

CONS : I have not faced any issues as of now.

Likely to recommend : 10/10

May 12 2020

Sarthak Chatterjee

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Efficient reports

PROS : I was looking for a chatbot software that would not only help me to enhance my business but also assist in training my staff. C-Zentrix CZ Chat records all the chats and calls that are made through it. It provides timely reports as well, enabling me to keep a check on my agent’s behavior and also use the recordings for further training purposes.

CONS : I have not found any major problem with the software. However, the UI needs some improvement.

Likely to recommend : 9/10

Mar 2 2020

Rajiv Sarkar

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Useful for lead generation

PROS : It’s the customers and potential leads who will help your business to rise. After using C-Zentrix CZ Chat on my website, I am really satisfied with the results. The active chatbot keeps my customers engaged and convinces them that they are interacting with a real business website.

CONS : It crashes at times, and it really becomes difficult for my agents.

Likely to recommend : 8/10

Apr 30 2019

Anuj Bhatia

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Techjockey is a good place to go

PROS : Three of the five recommended vendors were viable

CONS : N/A

Nov 6 2018

Anuj Bhatia

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

Techjockey is a good place to go

PROS : Three of the five recommended vendors were viable

CONS : N/A

Nov 6 2018

yogesh kumar

Position: User

Overall Rating

Ease of Use

Value for Money

Features

Support

The features that SalesIQ brings along with it are great

PROS : The customer service is fast and extremely helpful

CONS : NO CONS

Aug 14 2018

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