C-Zentrix CZ Chat Reviews & Ratings

Check out C-Zentrix CZ Chat reviews by verified users. Discover what businesses are saying about C-Zentrix CZ Chat on Techjockey.

Have recommended this product

Overall Score

4.5/5

Based on 6 Reviews

Features 4.4/5

Value for Money 4.5/5

Ease of Use 4.5/5

Customer Support 4.6/5

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C-Zentrix CZ Chat User Reviews ( 6 )

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Pritha Mukherjee

User

Overall

5/5

Features

5/5

Value for Money

5/5

Ease of use

5/5

Customer Support

5/5

Likelihood to recommend

10/10

“Customization enabled chatbot”

Pros : I was just all over the place after launching my new website. I had taken care of all the necessary do’s and don’ts but then also my business was lagging behind. Techjockey’s customer care executives suggested C-Zentrix CZ Chat. The software not only solved my problem but also allowed me to customize the chatbot as per my convenience and brand image.

Cons : I have not faced any issues as of now.

Posted - May 12, 2020

yogesh kumar

User

Overall

4.7/5

Features

4.5/5

Value for Money

5/5

Ease of use

4.5/5

Customer Support

5/5

“The features that SalesIQ brings along with it are great”

Pros : The customer service is fast and extremely helpful

Cons : NO CONS

Posted - Aug 14, 2018

Anuj Bhatia

User

Overall

4.6/5

Features

4/5

Value for Money

4/5

Ease of use

4.5/5

Customer Support

4.4/5

“Techjockey is a good place to go”

Pros : Three of the five recommended vendors were viable

Cons : N/A

Posted - Nov 6, 2018

Sarthak Chatterjee

User

Overall

4.5/5

Features

4.5/5

Value for Money

4.5/5

Ease of use

4.5/5

Customer Support

4.5/5

Likelihood to recommend

9/10

“Efficient reports”

Pros : I was looking for a chatbot software that would not only help me to enhance my business but also assist in training my staff. C-Zentrix CZ Chat records all the chats and calls that are made through it. It provides timely reports as well, enabling me to keep a check on my agent’s behavior and also use the recordings for further training purposes.

Cons : I have not found any major problem with the software. However, the UI needs some improvement.

Posted - Mar 2, 2020

Rajiv Sarkar

User

Overall

4.5/5

Features

4.5/5

Value for Money

4.5/5

Ease of use

4.5/5

Customer Support

4.5/5

Likelihood to recommend

8/10

“Useful for lead generation”

Pros : It’s the customers and potential leads who will help your business to rise. After using C-Zentrix CZ Chat on my website, I am really satisfied with the results. The active chatbot keeps my customers engaged and convinces them that they are interacting with a real business website.

Cons : It crashes at times, and it really becomes difficult for my agents.

Posted - Apr 30, 2019

Anuj Bhatia

User

Overall

4.1/5

Features

4/5

Value for Money

4.4/5

Ease of use

4.3/5