C-Zentrix CZ Chat Reviews & Ratings

“Customization enabled chatbot”

Pros : I was just all over the place after launching my new website. I had taken care of all the necessary do’s and don’ts but then also my business was lagging behind. Techjockey’s customer care executives suggested C-Zentrix CZ Chat. The software not only solved my problem but also allowed me to customize the chatbot as per my convenience and brand image.

Cons : I have not faced any issues as of now.

Posted - May 12, 2020

“The features that SalesIQ brings along with it are great”

Pros : The customer service is fast and extremely helpful

Cons : NO CONS

Posted - Aug 14, 2018

“Techjockey is a good place to go”

Pros : Three of the five recommended vendors were viable

Cons : N/A

Posted - Nov 6, 2018

“Efficient reports”

Pros : I was looking for a chatbot software that would not only help me to enhance my business but also assist in training my staff. C-Zentrix CZ Chat records all the chats and calls that are made through it. It provides timely reports as well, enabling me to keep a check on my agent’s behavior and also use the recordings for further training purposes.

Cons : I have not found any major problem with the software. However, the UI needs some improvement.

Posted - Mar 2, 2020

“Useful for lead generation”

Pros : It’s the customers and potential leads who will help your business to rise. After using C-Zentrix CZ Chat on my website, I am really satisfied with the results. The active chatbot keeps my customers engaged and convinces them that they are interacting with a real business website.

Cons : It crashes at times, and it really becomes difficult for my agents.

Posted - Apr 30, 2019

“Techjockey is a good place to go”

Pros : Three of the five recommended vendors were viable

Cons : N/A

Posted - Nov 6, 2018