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Botbiz

Brand: Botbiz

  • 4.2

  • 4 Ratings & 1 Review

Botbiz Live Chat Software empowers businesses with real-time customer support, AI-driven chatbots, and seamless agent-customer interactions, enhancing user satisfaction.

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$72 $144

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Starting at $72

Botbiz Software Overview

What is Botbiz Software?

Botbiz is a live chat software providing centralized live chat features for Telegram and WhatsApp. It enables businesses to manage client interactions efficiently and offer top-notch customer support. The platform allows businesses to create and save predefined message templates. It will enable agents to access and send standardized responses to frequently asked questions quickly.

The platform also seamlessly integrates with popular messaging apps, such as Telegram and WhatsApp, enabling businesses to engage with customers on their preferred platforms. Whether sending order updates, answering queries, or resolving issues, the live chat software ensures that businesses can always stay connected with their customers.

The software allows businesses to tailor the chat interface to match their brand identity and create a personalized customer experience. The platform employs advanced encryption and security measures to protect sensitive customer information and ensure compliance with data protection regulations.

Why Choose Botbiz?

Botbiz stores the customer conversation history to facilitate seamless follow-ups and provide valuable context for future interactions. It allows businesses to create custom triggers to initiate specific actions or responses based on user behavior or keywords. The live chat software tracks response times to measure agent performance and enhance customer support efficiency.

To minimize wait times, the platform uses intelligent routing to direct customer queries to the most appropriate agent or department. It allows multiple agents to collaborate and handle chat conversations simultaneously. The platform offers built-in survey tools to collect customer feedback and opinions.

Benefits of Botbiz Live Chat Software

  • The live messaging platform enables businesses to set automatic responses for specific keywords or queries.
  • It allows businesses to plan and schedule messages at specific times to optimize engagement and customer reach.
  • The software allows customers to opt in or opt out of receiving messages to ensure compliance with privacy regulations.
  • The live chat software supports rich media formats like images, videos, and GIFs to create engaging customer conversations.
  • Its AI-powered chatbots can provide intelligent and context-aware responses to deliver a more personalized and human-like customer experience.

Botbiz Pricing

Botbiz live chat system pricing is available at USD 144 per year for a Growth plan at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Botbiz Company Details

Brand: Botbiz

Founded Year:  2017

Bizbot is a shareholding tool for investors and business owners enabling effective management on an easy to use and connected platform.

Director/Founders Didrik Egge Martens, Richard Paulsen
Company Size 1-100 Employees

Botbiz Pricing & Plans

Growth
Starting at $72 $144 SAVE UPTO 50%

    • Licenses

      Licenses
      Licenses

    • Yearly

      Yearly
      Yearly

Key Features

  • WhatsApp Account: 1

  • Messages Credit: 1 Lakh/Month

  • Agent Logins: 5

  • Shared Team Inbox

  • Bulk Broadcasting

  • Contact List Management

  • Audience Segregation

  • Shopify Integration

Scale
Starting at $120 $240 SAVE UPTO 50%

    • Licenses

      Licenses
      Licenses

    • Yearly

      Yearly
      Yearly

Key Features

  • WhatsApp Account: 2

  • Messages Credit: 2 Lakh/Month

  • Agent Logins: 10

  • Shared Team Inbox

  • Bulk Broadcasting

  • Contact List Management

  • Audience Segregation

  • Shopify Integration

Botbiz Features

  • icon_check Visual Flow Builder
    Create complex chatbots graphically using an intuitive no-code drag-and-drop interface for a better user experience.
  • icon_check Shared Team Inbox
    Enable seamless team collaboration by managing all customer chats from a single WhatsApp Business Number efficiently.
  • icon_check Visual Editor
    Gain a bird's-eye perspective of your entire bot structure to develop highly engaging and interactive user conversations.
  • icon_check WhatsApp Catalog Sync
    Showcase your products by syncing your Meta Catalog seamlessly to enable direct browsing and purchases via WhatsApp.
  • icon_check Live Chat
    Enables businesses to interact with customers in real-time through messaging apps like Telegram and WhatsApp.
  • icon_check AI Chatbot
    Train your bot easily by fetching content from URLs, FAQs, and documents to provide smarter automated user support.
  • icon_check Chatbot Builder
    Allows businesses to create and customize AI-powered chatbots to automate responses.
  • icon_check Shopify Integration
    Sync your Shopify store to streamline customer interactions, order tracking, and automated shipping status updates.
  • icon_check Bulk Broadcast
    Enables businesses to simultaneously send mass messages to multiple customers.
  • icon_check WooCommerce Support
    Connect your WooCommerce store for seamless order updates, payment confirmations, and automated customer assistance.
  • icon_check Template Messages
    Allows businesses to save and reuse message templates to respond to frequently asked questions.
  • icon_check Team Member
    Allows businesses to add multiple team members to manage customer interactions and share workload.
  • icon_check Webhook Workflow
    Businesses can set up workflows to connect the platform with other third-party applications.
  • icon_check SMS & Email Integration
    Integrates with SMS and email services to broaden the scope of communication channels.
  • icon_check Contact Management
    Allows businesses to organize and manage customer information for personalized interactions.
Botbiz Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Botbiz Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows iOS iOS Android Android MacOS MacOS Windows(Phone) Windows(Phone) Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business SMBs SMEs MSMBs MSMEs
Customer Support
Email Live Chat Communities
Language
English
Integration
API Integration
Training Resources
Documentation Videos

Botbiz Gallery

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Botbiz Review

4.2

Out of 5

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Overall Rating

Based on
1 Verified Review

Rating Breakdown

  • Features 4
  • Value for Money 4.5
  • Ease of Use 4.2
  • Customer Support 4.3

87% Recommend this Product

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Botbiz Video Review

youtubeVideoId

4.3

“Botbiz Review, Demo and Tutorial I WhatsApp & Telegram chatbot builder with no coding required”

Review by: Appzone

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Which operating system does Botbiz Software Support?

Botbiz software is compatible with Windows and macOS operating systems.

Is there any Botbiz Live Chat App?

Botbiz Live Chat app is unavailable on Android and iOS devices.

What is the deployment type of the Botbiz?

Botbiz Live Chat system supports web-based deployment.

How much does Botbiz cost?

Botbiz system pricing is available at USD 144 per year for a Growth plan at techjockey.com.

Who are the potential users of Botbiz Software?

Botbiz can be used by website owners, customer care services, and individuals who need robust live chat software for their business.

Is there any free trial or demo for Botbiz?

Botbiz system demo is available for free with techjockey.com.

Is Botbiz Software free?

Botbiz Software offers a free trial. Please request a call back for subscription-related details and to avail offers on premium packages.

How can you download Botbiz Software?

Botbiz is a web-based platform. So, you need not download any software or app to use it.

How does Botbiz Software work?

Botbiz is a versatile live chat software with centralized messaging capabilities for Telegram and WhatsApp. C seamless integration enables efficient and hassle-free client support through template messages, making it a top choice for businesses seeking effective communication solutions.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.