About Tawk.to

tawk.to is a free live chat software, it was messaging app that lets you monitor and chat with visitors on your website or from a free customizable page. tawk.to is jam packed with all the features you need to provide winning customer support. Tawk.to is lightning fast, reliable and scalable.

Product Features

  • tawk.to makes it easy to deliver personalized and real time customer service
  • Monitor traffic on your website and be there when visitors need you most
  • Proactively initiate a chat with your website visitors and app users
  • Unlock a new frictionless channel for conversational commerce
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction

Tawk.to Specification

Deployment

  • Web

    web-based

Operating system

  • mac

    Mac OS

  • W

    Windows

  • A

    Android

Tawk.to is best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About tawk.to

Tawk.to is jam-packed with all the features you need to provide winning customer support - it is lightning fast, reliable and scalable. If you already use live chat on your site, there really is no reason to keep paying per agent.
view more products by tawk.to

Client References

Gelioo

Gelioo

Energy Corpector

Energy Corpector

Equators

Equators

MedExPlan

MedExPlan

Dot Retail.Com

Dot Retail.Com

Features of Tawk.to

Ticketing Build-in

Proactively engage visitors with Triggers

  • Integrate with Wordpress, Joomla, Magento, etc..
  • You have full access to chat history in real time, and we can integrate with any existing CRM 

Respond quickly with Predefined Shortcuts

Highly qualified leads - That’s what our expert agents can deliver, resulting in better Advertising ROI.

Tawk.to plans and pricing

On Premise

Twak.to chat agents

PRICE ON REQUEST

  • Just $1 / hour
  • Better Leads
  • Native Speakers
  • CRM Integrations

Tawk.to Demo Video

From one business owner to another

Tawk.to alternatives

Freshdesk

Freshdesk

Technoduce CroplaChat

Technoduce CroplaChat

Zoho SalesIQ

Zoho SalesIQ

ClickDesk

ClickDesk

Chatongo

Chatongo

Smartsupp

Smartsupp

LiveChat

LiveChat

Olark

Olark

Tawk.to Faqs

Below are some frequently asked questions for Tawk.to

Q. How does the Twak.to service work?

Prior to allocating Live Agents to your project, Twak.to undertake a full audit of your requirements & any systems or processes we need to put in place to ensure we best represent you and your company. We have developed a process to help us collate all the information agents will need to answer the queries of your website's visitors correctly and efficiently; please do take some time to go through the questions and provide detailed answers to each. The more information we have, the better equipped we will be to service your website visitors.


Q. What hours are the live chat agents available at Twak.to?

Twak.to agents are always available to answer chats on your behalf. We never close. We provide live answering services 24 hours a day, 7 days a week, 365 days a year.


Q. Do I have to sign a contract for Twak.to?

No. You pay for the service on a monthly basis. There are no lengthy contracts to sign.


Q. Do Twak.to charge for lead capturing?

No Twak.to never charge you for capturing a sales lead. We don't charge on a per lead basis.


Q. Which languages do Twak.to agents speak?

During the beta period we will only be offering live answering in English. We will be adding more languages in the Twak.to near future however.


Tawk.to Reviews and Ratings

Add Review
User

deep s

Great experience!

Overall

29th September, 2017

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • This is a great way to go when looking for an software!
  • Cons -
  • No Cons
User

Padmasri Poolapalli

don?t think just trust them

Overall

22nd September, 2017

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • This was a great resource. I had no idea to where to start. The team checked what I needed and helped point me in the right direction. I would recommend this to any company.
  • Cons -
  • No Cons

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