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Tawk.to

Brand: tawk.to

  • 4.2

  • 5 Ratings

Tawk to is a live chat software that enables you to chat with the visitors of your website as well as to monitor your website traffic in real-time. This messaging software allows you to be present for your visitors at the time when they need you the most. You can also use predefined shortcuts or customize them according to your business goals so as to facilitate. Moreover, the majority of online ...

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Tawk.to Software Overview

What is Tawk To Software?

Tawk to is a live chat software that enables you to chat with the visitors of your website as well as to monitor your website traffic in real-time. This messaging software allows you to be present for your visitors at the time when they need you the most. You can also use predefined shortcuts or customize them according to your business goals so as to facilitate. Moreover, the majority of online consumers prefer chat messaging as a form of communication with support executives. This software is designed for them.

Tawk to live chat software for small business provides numerous features that you need for simplified and efficient customer support. One of the most useful features of this application is its lead management facility, which allows its users to have better advertising ROI. Tawk to provides easy one-minute set-up by copying the javascript line into your website HTML, and the chat widget starts running instantly.

Benefits of Tawk To Software for Small Businesses

  1. With this software, you can initiate the chat with your website visitors in real-time, thereby building up a reliable business-customer relationship. 
  2. Tawk.to organizes and manages a frictionless channel for sales conversations. 
  3. It can also be easily operated from a mobile device, thereby helping you to engage with your website visitors proactively. 
  4. It has integrated greetings and messages and makes responding quick and easy. 
  5. Tawk to comes with built-in 27 languages, Geo IP tagging, Detailed reporting and Ban/Unban visitors tab. 
  6. It is compatible with WordPress, Magento, and Joomla and gets integrated with any CRM.

Tawk To Software Price

Tawk To live chat software is available for free. However, you need to pay for add-ons. 

Tawk To video chat and screen sharing add-on is available at Rs 3500/- per month and Rs 25,000/- annually. For more pricing details, please request a callback. Our sales team will connect with you at the earliest.

Other Benefits of Tawk.To Software

The recent release of Tawk to software is compatible with all types of business websites that are inclined to generate positive customer feedback. This live chat software is user-friendly, and the chat interface is customizable within the local languages. It also has Triggered with the help of which you can get connected with your customers in a hassle-free manner.

  1. The latest version of the software provides in-chat translation for a flawless customer support interactivity 
  2. It comes with an integrated 256SSL encryption for better security of your chats and tickets. 
  3. You can even have add-ons in the latest update of Tawk to for making voice or video calls with your customers for a seamless communication experience. 
  4. It also allows you to customize your widgets or attention-seeking chat bubbles according to your business needs. 
  5. You can even remove Tawk to’s branding and add your own.
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tawk.to Company Details

Founded Year:  2010

tawk.to

Director/Founders Shankar Karuppiah
Company Size 1-100

Tawk.to Pricing & Plans

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Tawk.to Features

  • icon_check Customization & Branding
  • icon_check Real Time Monitoring
  • icon_check Mobile App
  • icon_check Remove Branding
  • icon_check Multi Language Support
  • icon_check File Transfer
  • icon_check Scheduling
  • icon_check Ticketing Management
    Ticketing Build-in
  • icon_check Trigger
    Proactively engage visitors with Triggers
  • icon_check Integration
    Integrate with Wordpress, Joomla, Magento, etc.. You have full access to chat history in real time, and we can integrate
  • icon_check Video Call
  • icon_check Automated Replies
    Respond quickly with Predefined Shortcuts
  • icon_check Lead Management
    Highly qualified leads - That’s what our expert agents can deliver, resulting in better Advertising ROI.
Tawk.to Demo Video play icon

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Tawk.to Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Phone Forums
Language
English
Integration
API Integration
Training Resources
Documentation Videos
AI Features
AI Integrated

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Tawk.to Review

4.2

Out of 5

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Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.5
  • Value for Money 4.2
  • Ease of Use 4.1
  • Customer Support 4.2

86% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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How does the Twak.to service work?

Prior to allocating Live Agents to your project, Twak.to undertake a full audit of your requirements & any systems or processes we need to put in place to ensure we best represent you and your company. We have developed a process to help us collate all the information agents will need to answer the queries of your website's visitors correctly and efficiently; please do take some time to go through the questions and provide detailed answers to each. The more information we have, the better equipped we will be to service your website visitors.

What hours are the live chat agents available at Twak.to?

Twak.to agents are always available to answer chats on your behalf. We never close. We provide live answering services 24 hours a day, 7 days a week, 365 days a year.

Do I have to sign a contract for Twak.to?

No. You pay for the service on a monthly basis. There are no lengthy contracts to sign.

Do Twak.to charge for lead capturing?

No Twak.to never charge you for capturing a sales lead. We don't charge on a per lead basis.

Which languages do Twak.to agents speak?

During the beta period we will only be offering live answering in English. We will be adding more languages in the Twak.to near future however.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.