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Tetherfi video for contact center
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Tetherfi Video for Contact Center

Brand : Tetherfi

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Tetherfi Video for Contact Center Pricing & Plans

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Tetherfi Video for Contact Center Features

  • icon_check Live Video Calls Enable agents to serve customers over video within apps or browsers—no downloads required.
  • icon_check Agent Console Integration Handles video and voice within the agent desktop workspace simultaneously.
  • icon_check Call Routing Route video calls using business logic and integrate with PABX for advanced queuing.
  • icon_check End-to-End Data Encryption All video interactions are secured in flight and at rest with enterprise-grade encryption.
  • icon_check Seamless Integration Embed video experiences into existing apps and platforms with Tetherfi SDK/API.
  • icon_check Screen Sharing Agents can view or control customer screens, annotate, and fill forms collaboratively.
  • icon_check File Sharing & Annotation Upload, view, and annotate customer documents (PDFs, images) in real time.
  • icon_check Encrypted Recording All audio/video calls are recorded securely and stored via Tetherfi KMS.
  • icon_check Multi-Channel Interaction Agents manage voice, chat, email, video, and social threads within one interface.
  • icon_check Deepfake Detection Detect fraudulent or synthetic video threats in real time to protect CX integrity.
  • icon_check Call Analytics Real-time speech and sentiment detection while summarizing conversations.
  • icon_check Emotion & Fraud Monitoring Supervisors get alerts on emotional cues, profanity, or suspicious behavior.
  • icon_check Bandwidth Management Performs reliably even under constrained network conditions using adaptive streaming.

Tetherfi Video for Contact Center Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows MacOS Linux
  • DesktopMobile
  • Web-Based
  • Contact Center
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMEs, MSMBs
  • Phone, Email, Live Chat, Forums
  • Live Online, Documentation, Videos
  • English

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Tetherfi Company Details

Brand Name Tetherfi
Information Tetherfi's Secure Assist offer provides a seamless and secure remote work experience for agents, supervisors, and other users, just like working from the office.
Founded Year 2009
Director/Founders Vineeth Nayak
Company Size 101-500 Employees

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