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Intelligent

Brand: Intellicon

  • 4.1

  • 4 Ratings

Intelligent is a smart contact center platform with omnichannel support, real-time dashboards, easy call flow and IVR setup, CTI integration, a flexible form builder, and a unified agent panel for efficient customer interactions.

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Intelligent Software Overview

What is Intelligent?

Intelligent cloud telephony solutions leverage AI and automation to streamline call management, improve customer interactions, and reduce operational costs. It offers features like IVR, call routing, and analytics, enabling businesses to operate efficiently and maintain high service quality without extensive infrastructure.

Cloud telephony solutions integrate with CRM platforms to boost productivity, streamline workflows, and enhance customer experience. They provide scalable, high-quality communication without infrastructure or capital expenses.

Why Choose Intelligent Software?

  • Enhanced Efficiency and Productivity: AI-driven automation streamlines processes, reduces manual tasks and boosts overall productivity.
  • Improved Accuracy and Quality: AI analyzes large data sets with high accuracy, reducing errors and enhancing software quality.
  • Personalized User Experiences: Intelligent software tailors user experiences based on behavior and preferences, increasing satisfaction.
  • Predictive Capabilities: AI predicts future trends and issues from historical data, enabling proactive decision-making.
  • Adaptability and Continuous Learning: Machine learning allows systems to adapt and improve over time without reprogramming.
  • Reduced Costs: Automation lowers operational costs by minimizing errors and reducing manual work, leading to cost savings.
  • Enhanced Security: AI continuously monitors for threats and quickly responds to attacks, safeguarding software and data.

Benefits of Intelligent Platform

  • Scalability: Intelligent software can easily scale with business growth, handling increased workloads without compromising performance.
  • Data-Driven Decision-Making: Intelligent software supports more informed and strategic decisions by providing real-time insights and analytics.
  • Improved Collaboration: Intelligent tools often include features that enhance collaboration among team members, leading to better communication and project outcomes.
  • Enhanced Customer Experience: With capabilities like chatbots and personalized recommendations, intelligent software can significantly improve customer interactions and satisfaction.
  • Faster Time-to-Market: Automation and predictive analytics speed up development cycles, enabling faster delivery of products and services.
  • Resource Optimization: Intelligent systems can optimize the use of resources, such as time, labor, and materials, leading to more efficient operations.
  • Compliance and Risk Management: AI can help ensure processes adhere to regulatory standards and identify potential risks, reducing the likelihood of non-compliance.

Pricing of Intelligent

Intelligent price details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. If you have further queries related to the product, you can contact our product team to learn more about the pricing and offers.

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Intellicon Company Details

Founded Year:  2012

Intellicon is an intelligent contact center platform especially created for organizations that are striving for tangible RESULTS in their customer care, sales and marketing initiatives and have an urge to make informed decisions based on the real life data gathered from their customers.

Director/Founders Intellicon
Company Size 1-100 Employees

Intelligent Pricing & Plans

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Intelligent Features

  • icon_check Real-time Dashboards
    Provides live updates and visualizations of key metrics for instant decision-making.
  • icon_check Customer Engagement
    It includes features that enhance customer interaction and improve satisfaction and loyalty.
  • icon_check Unified Communications
    Integrates various communication channels (voice, email, chat) into a single platform.
  • icon_check User-Friendly Interface
    Designed with an intuitive interface that makes the software easy to navigate and use.
  • icon_check 3rd Party Integrations
    Allows seamless integration with other software and systems, enhancing functionality.
  • icon_check Inbound Call Center
    Manages incoming calls efficiently, improving customer service and response times.
  • icon_check Outbound Call Center
    Supports outgoing call operations, including sales and customer outreach.
  • icon_check Auto Dialer
    Automates the dialing process for outbound calls, saving time and increasing productivity.
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Intelligent Specifications

Supported Platforms
Windows Windows
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based Perpetual Perpetual
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business SMBs SMEs MSMBs
Customer Support
Email
Language
English
Training Resources
In Person Documentation
Technology
Next Generation

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Intelligent Review

4.1

Out of 5

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Overall Rating

Based on
4 Verified Ratings

Rating Breakdown

  • Features 4.3
  • Value for Money 4.1
  • Ease of Use 4
  • Customer Support 4.1

90% Recommend this Product

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Articles for Intelligent

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What is the cost of Intelligent Software?

Pricing details for Intelligent Software are available upon request from the provider.

Is a mobile app available for Intelligent Software?

Intelligent Software does not offer a mobile app for on-the-go access.

Which operating systems are compatible with Intelligent Software?

Intelligent Software is compatible with Windows only.

Does Intelligent Software offer a free trial?

Yes, a free trial of Intelligent Software is available.

How does Intelligent Software operate?

Intelligent Software unifies voice, chat, email, and social media on one platform, offering real-time monitoring, easy call flow setup, CRM integration, and tools to enhance customer interaction and streamline service processes for a better customer experience.

Who are the target users of Intelligent Software?

Target users of Intelligent include businesses of all sizes looking to enhance productivity and decision-making.

Is a free demo offered for Intelligent Software?

A free demo of Intelligent Software is available upon request.

Is Intelligent Software available for free?

Intelligent Software is not free; it requires a paid subscription.

What kind of customer support is available for Intelligent Software?

Intelligent Software offers 24/7 customer support through email, phone, and live chat.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.