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Brand : Glia Technologies
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Save upto 18%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. Glia is a customer service platform that combines AI, voice, chat, video, and messaging to help organizations deliver faster and more personalized customer support. ...Read more
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Omnichannel Support & Engagement Manage customer conversations across chat, voice, SMS, video, and messaging from one platform. AI Virtual Assistant Automates customer inquiries using conversational AI for faster self-service support experiences. Voice AI Handles inbound calls with AI-powered voice automation and intelligent call routing capabilities. Live Chat Enables real-time website and mobile app conversations between customers and support teams. Co-Browsing Allows agents to guide customers visually by sharing and navigating screens together securely. Workflow Automation Automates repetitive tasks like routing, summaries, follow-ups, and interaction management flows. Call Routing Directs customers to the right department or agent using intelligent routing configurations. Real-Time Transcription Converts live voice conversations into searchable text for improved accessibility and records. Analytics Dashboard Tracks customer service metrics, agent productivity, and interaction performance in real time. CRM Integration Connects with CRM systems to synchronize customer profiles, histories, and engagement data. Sentiment Analysis Detects customer emotions during interactions to help agents improve response quality quickly. Knowledge Base Centralizes support articles and FAQs to help customers and agents access information easily. Role-Based Access Control (RBAC) Restricts platform access using permission-based roles for enhanced operational security controls. Secure Messaging Channels Protects customer communications with encrypted messaging and secure interaction handling tools. Call Recording Records customer conversations for quality assurance, compliance monitoring, and staff training. Customer Journey Tracking Monitors customer interactions across channels to provide seamless and connected experiences. Performance Metrics Measures agent efficiency, response times, and customer satisfaction through detailed reporting. Third Party Integrations Integrates with external business applications, CRM tools, and enterprise communication platforms. | Brand Name | Glia Technologies |
| Information | Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. |
| Founded Year | 2012 |
| Director/Founders | Carlos Paniagua, Daniel Michaeli, Justin DiPietro |
| Company Size | 1-100 Employees |
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