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Gallery Grypp - Combine voice, visuals and interaction to better serve and sell more.
Grypp Co-browsing Grypp Integration Grypp Call center
play Grypp - Combine voice, visuals and interaction to better serve and sell more.
Grypp Co-browsing
Grypp Integration
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  1. Business Software
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Grypp

Brand : Grypp

Price On Request

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
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    Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

    For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

    • the GSTIN of the user associated with their registered business, and

    • the specified Entity Name for their business.

    It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

    Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

    Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

    Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

    To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

  • offer_icon Buy Now & Pay Later, Check offer on payment page.

Grypp is a contact center solution that redefines customer engagement by adding visual capabilities to traditional channels like voice, chat, and messaging. ...Read more

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Grypp Software Pricing, Features & Reviews

What is Grypp Software?

Grypp is an innovative customer engagement software that empowers agents to facilitate visual and interactive engagements with customers in real time, both during phone conversations and digital interactions. It allows agents to guide customers through websites, forms, and documents effortlessly. This interactive approach enhances the customer experience by providing real-time assistance and support.

The contact center software facilitates face-to-face video conversations to bring a personalized touch to interactions. The platform's virtual showroom feature creates an immersive product demo environment, allowing agents and customers to engage interactively. It enables collaborative viewing and annotation of documents by both agents and customers. This fosters a dynamic and cooperative environment for enhancing understanding and communication.

Why Choose Grypp?

  • The customer engagement software allows agents to share screens and navigate websites with customers in real-time.
  • It enables face-to-face interactions with customers over video calls to deliver a personalized touch to engagements.
  • The platform captures customer interactions for training, quality assurance, and compliance purposes to ensure comprehensive monitoring.
  • It facilitates collaborative brainstorming, solution sketching, and concept visualization with customers on a virtual platform.
  • The contact center software provides AI-powered Next-Best-Action prompts for suggesting optimal steps for agents in each interaction.

Benefits of Grypp Contact Center Software

  • The customer engagement software allows agents to interact with customers seamlessly across multiple channels within a unified interface.
  • It gauges the emotional tone of customer conversations, allowing agents to adjust their approach based on customer sentiment.
  • The platform motivates and engages agents through gamified elements like leaderboards and badges.
  • It ensures agent adherence to regulations through call recording and monitoring functionalities.
  • The contact center software leverages virtual assistants and chatbots to handle simple inquiries.

Grypp Pricing

Grypp contact center platform pricing is available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and total users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Grypp Pricing & Plans

Grypp price is available on request

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Grypp Gallery

play Grypp - Combine voice, visuals and interaction to better serve and sell more.
Grypp Co-browsing
Grypp Integration
Grypp Call center

Grypp Features

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Viewport Matching

Synchronize customer and agent views of websites and applications for seamless co-browsing.

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Session Recording

Capture and playback customer interactions for training, quality assurance, and compliance purposes.

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Session Locking

Prevent multiple agents from accessing the same customer session simultaneously, ensuring focused assistance.

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Multi-Device Adaptable

Smoothly transition between devices (desktop, mobile) during interactions without losing context.

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Compare Products

Make a side-by-side comparison of product features and specifications within the conversation.

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Capture Signature

Securely collect electronic signatures from customers directly within the platform.

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Real-time collaboration

Work together on documents, whiteboards, and tasks with customers in real-time.

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Augmented messaging

Enhance text messages with interactive elements like buttons, images, and videos.

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Security & Compliance

Ensure data privacy and regulatory adherence with advanced security features and protocols.

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Interaction Recaps

Generate automated summaries of key points and decisions made during interactions.

Grypp Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • ITES, BPO, Contact Center, Banking
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English

Grypp Reviews and Ratings

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Grypp Company Details

Brand Name Grypp
Information Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.
Founded Year 2017
Director/Founders Pete Jones
Company Size 1-100 Employees

Grypp FAQ

A Grypp is compatible with Ubuntu, Windows, MacOS, and Linux operating systems.
A Grypp is unavailable for Android and iOS app users.
A Grypp supports cloud-based deployment.
A Grypp pricing is available on request at techjockey.com.
A Grypp is suitable for businesses looking to build stronger connections with customers and improve operational efficiency.
A Grypp free demo is available at techjockey.com.
A Grypp does not offer a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.
A Grypp installation is not required, as it is cloud-based. Just open the Setup Wizard to get started.
A The video-powered contact center solution boosts customer engagement and agent efficiency by bringing visuals to every interaction, from product demos to secure document sharing.

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