Fidelity Reviews & Ratings

4.6/5

“Handles both my brokerage and cash management, comfortable consolidation”

I used to have one institution for savings, another for brokerage. With Fidelity I moved multiple accounts (brokerage, IRA, cash) to one place. Less complexity for me and one log?in now covers everything.

Pros : Fidelity offers brokerage services, retirement account support, many mutual funds, fractional shares, and cash management features. Reviews note its “all-rounder” status.

Cons : The cash sweep programme or certain money-market options may not be as high yield as dedicated savings platforms.

Switched from : Ally Invest

Reason to switch : I switched because managing multiple institutions was a hassle; Fidelity let me consolidate while keeping high quality.

4.6/5

“Fantastic for long-term investing and mutual funds”

I build my portfolio for decades, so low?cost mutual funds and index funds matter a lot to me. Fidelity had a selection that aligned with that strategy and kept fees minimal.

Pros : Fidelity’s mutual fund selection (including zero-expense-ratio index funds) is a standout.

Cons : For ultra-short-term trading or futures, you might want a specialist broker.

Switched from : Tastytrade

Reason to switch : I switched because the previous provider had high minimums, higher fees and lacked good index fund options; Fidelity improved that.

4.5/5

“Great for options and active trading too, didn’t expect that”

I upgraded from being a casual investor to doing options trading and found Fidelity’s system handled it. Their Active Trader Pro platform has advanced features I didn’t expect for my level.

Pros : Reviews say Fidelity is strong for both beginners and active traders; options trades are available, the platform performs well.

Cons : The platform may charge slightly higher broker-assisted trade fees, and some futures or exotic instruments aren’t supported.

Switched from : TradeZero

Reason to switch : I switched because my prior broker lacked good options tools and charged for everything; Fidelity gave me better options support with no stock/ETF commissions.

4.5/5

“Research tools and depth have impressed me but it’s more than I need sometimes”

I like digging into investment research and Fidelity’s platform gives me analyst reports, charts, fund screenings, and advanced platform (Active Trader Pro) if I want. If I were purely passive I might not use everything, but I appreciate having the option.

Pros : Fidelity offers strong research and platform tools: “excellent screeners, portfolio analysis tools, large selection of no-transaction-fee funds”.

Cons : For very simple, passive investors the full breadth of tools may feel overwhelming or under-used.

Switched from : Wealthfront

Reason to switch : I switched because the simpler platform didn’t give me the research depth I wanted; Fidelity offered both simplicity and advanced tools.

4.5/5

“Customer service and reliability matter this checks the box”

I value knowing that if something goes wrong, I can speak to someone, and the institution is solid. Fidelity’s reputation gave me confidence.

Pros : Many reviews highlight Fidelity’s strong customer-service reputation, reliability, and trustworthiness.

Cons : Slow verification or hold issues in isolated cases.

Switched from : Alpaca

Reason to switch : I switched because my previous broker was new, less proven and had occasional glitches; Fidelity’s brand and support felt more dependable.

4.5/5

“Comprehensive Investment Options”

Fidelity provides an extensive selection of investment options, which is great for diversifying my portfolio. However, as a beginner, I found it a bit overwhelming to choose the right investments without guidance.?

Pros : Fidelity offers a wide range of investment products, including mutual funds and ETFs.?

Cons : The sheer number of options can be overwhelming for beginners.?

Switched from : Busy Bhai

Reason to switch : I was looking for a platform with more personalized investment guidance.?

4.5/5

“Reliable but Customer Service Needs Improvement”

I've been using Fidelity for a few years now. The platform is reliable, and I appreciate the variety of investment options. However, when I needed assistance, the customer service response was slower than expected, which was a bit frustrating.

Pros : Fidelity offers a wide range of investment options and reliable performance.?

Cons : Customer service response times can be slow.

Switched from : Revolut

Reason to switch : I was looking for a platform with more responsive customer support.?

4.5/5

“User-Friendly Interface”

I appreciate how easy it is to use Fidelity's platform. Everything is laid out clearly, making it simple to manage my investments. Occasionally, I encounter minor technical issues, but they are usually resolved quickly.?

Pros : The platform is intuitive and easy to navigate.?

Cons : Occasional technical glitches can occur.

Switched from : Ally Invest

Reason to switch : I wanted a more intuitive and user-friendly platform.?

4.3/5

“Easy to Use and Affordable but Overwhelming at First”

My company has benefited greatly from using Fidelity. It's incredibly simple to use. Nevertheless, it took me some time to become used to all the capabilities because the sheer volume of options initially felt overwhelming.?

Pros : Fidelity is easy to use and navigate through the features. The dashboard is simple, and I got a grasp of what is happening quickly.?

Cons : When I first used it, I found the platform to be a bit overwhelming. There are a lot of features, and it took me some time to learn them.

Switched from : Charles Schwab

Reason to switch : Fidelity offered a more affordable solution without compromising on the features when compared to Charles Schwab.

4.3/5

“Mobile app works really well, I trade on the go now”

Before I used Fidelity, I often avoided trading because I was away from my desktop. With their app I buy/monitor stocks and ETFs from my phone, set alerts, and it all synchronises. It suits my lifestyle.

Pros : Fidelity’s mobile app is highly rated (4.8 out of 5 on iOS, etc.), provides fractional shares, strong investment options and reliable performance.

Cons : While the mobile app is solid, some advanced desktop-only tools (for heavy traders) are limited on mobile.

Switched from : Alpaca

Reason to switch : I switched because the mobile broker’s app did the basics well but lacked some mutual-fund options and research support. Fidelity’s app adds both breadth and depth.