7 RMM Tools Every MSP Should Know For Remote Monitoring and Management

Last Updated: September 9, 2025

Imagine being tasked to look after a dozen servers and hundreds and thousands of endpoints, all at once? Sounds crazy, right? Well, this is what Managed Service Providers, aka MSPs, do for
a living every single day. Now, that’s crazy!

However, with the advent of RMM (Remote Monitoring and Management) software, things have taken a turn for the better. For these tools act as remote command centres continuously watching, healing, patching, and protecting your IT universe, requiring little to no manual aid while at it.

Owing to this, today over 75% of MSPs swear by RMM tools to cut downtime, automate tedious tasks, and stay ahead of cyberthreats. Let’s dive into the crème de la crème of the field, then, shall we? Because why be a firefighter when you can be a forecaster?

What Exactly are RMM Tools?

RMM tools are your remote monitoring maintenance knights. Being cloud-based, they keep a watch over every device on your network from afar. Laptops, servers, Macs… you name it! This is to closely monitor data flows, fix weak spots (if any), install updates, and even fight off malware before the first sign of trouble.

These tools, as such, club monitoring and management together into a smart dashboard, alerting you if anything smells fishy, automating routine tasks like patching and backups, and providing hands-on remote access when you need to dive deeper.

In the era of hybrid workforces and cloud migrations, RMM (Remote Monitoring and Management) software is thus the backbone of smooth-running MSPs and IT teams.

Comparison of the Top 7 RMM Remote Monitoring Tools

Here’s our take on the leading RMM tools available in the market, each with its own set of pros and cons to watch out for…

RMM SoftwareBest ForEase of UseKey Feature
NinjaOneFast, scalable IT managementVery intuitiveFast deployment, strong automation
Datto RMMSecure, MSP-focused remote monitoringSimple UIStrong security, cloud-first design
Kaseya VSAPowerful automation & integrationsModerateDeep automation, IT Glue integration
ConnectWise RMMEcosystem synergy & automationComplexAdvanced scripting, PSA integration
SyncroAll-in-one MSP managementEasy to useBuilt-in PSA, billing tools
AteraSmall teams, simple pricingVery user-friendlyAll-in-one pricing, remote access
N-able N-centralEnterprise-level network controlSteeper learning curveGranular control, network security

7 Leading RMM Tools for 2025

These RMM tools are shaping the future of IT management with automation, scalability, and robust monitoring features.

1. NinjaOne RMM

NinjaOne RMM is the swift, cloud-based RMM tool that MSPs love for its effortless user interface and deep automation. Managing Windows, macOS, and Linux devices gives you instant insights and hands-on control, all without the usual complexity.

NinjaOne

4.7

Starting Price

Price on Request

Key Features of NinjaOne RMM:

  • Offers lightning-fast remote control and support
  • Provides real-time alerts and health checks
  • Facilitates powerful patch management to close security gaps
  • Includes built-in backup and documentation modules
  • Supports cross-platform management for diverse IT environments
  • Automates workflows to reduce manual effort and boost efficiency

Pros

  • It is easy to grasp, so teams get going quickly
  • Reduces manual toil with proactive scripting
  • Offers true multi-OS support for Windows, macOS, and Linux

Cons

  • Might feel expensive to smaller teams
  • Its advanced scripting can be made more flexible

NinjaOne RMM Pricing & Plans: Get in touch with the Techjockey team to get a quote.

2. Datto RMM

Datto RMM is a solid, fully cloud-based platform built for MSPs who need ironclad security and global scalability. After its union with Kaseya, it blends top-tier automation and smooth integration with Datto’s robust backup services.

Key Features of Datto RMM:

  • Delivers proactive patch automation to seal vulnerabilities before they escalate
  • Built with a cloud-native, scalable architecture designed for MSPs
  • Supports multi-tenant management for handling multiple clients with ease
  • Offers enhanced remote control and network monitoring from anywhere
  • Integrates with Datto’s backup and disaster recovery solutions
  • Introduces AI-driven automation for smarter workflows and reduced manual effort

Pros

  • Has best-in-class security by default
  • Scales effortlessly with growing MSP needs
  • Reduces tech fatigue through deep automation and intelligent alerts
  • Its recent UX redesign improves usability and navigation

Cons

  • Is one of those RMM software that requires training for optimal use
  • Does not have a robust customer support to back it

Datto RMM Pricing & Plans: Price on request.

3. Kaseya VSA

Kaseya VSA is an all-in-one powerhouse for enterprises and MSPs demanding robust automation, security, and compliance. Built to scale with massive IT estates, it offers deep control, intelligent workflows, and seamless integration across the Kaseya ecosystem.

Kaseya Vsa

4.1

Starting Price

Price on Request

Key Features of Kaseya VSA:

  • Delivers vulnerability and patch management with bandwidth optimization
  • Supports real-time remote monitoring and control via Live Connect
  • Automates IT processes with extensive custom scripting capabilities
  • Integrates security and compliance directly into workflows and reporting
  • Provides an extensive inventory and asset tracking with actionable insights
  • Enables peer-to-peer patch distribution to reduce network load

Pros

  • Scales to match complex enterprise and MSP environments
  • Reduces repetitive work through advanced automation
  • Protects networks with enterprise-grade security features
  • Improves usability with regular updates

Cons

  • Not very beginner-friendly

Kaseya VSA Pricing & Plans: Get in touch with the Techjockey team to get a quote.

4. ConnectWise Automate

ConnectWise Automate has earned its stripes as one of the most mature, automation-driven RMM tools. It pairs deeply with ConnectWise’s PSA platform, forming a seamless end-to-end MSP operation, from monitoring endpoints to automating ticketing and billing.

With deep scripting capabilities and AI-powered assistance, the tool is built to streamline IT operations at scale.

Connectwise Automate

4.3

Starting Price

Price on Request

Key Features of ConnectWise Automate:

  • Delivers broad and granular endpoint monitoring across networks
  • Automates patching and scripting with out-of-the-box and custom scripts
  • Supports remote control with unattended access for quick issue resolution
  • Provides asset discovery and management with detailed reporting
  • Integrates tightly with ConnectWise Manage PSA for end-to-end service delivery
  • Enables AI-assisted scripting via ConnectWise Sidekick for faster automation

Pros

  • Offers a mature, stable platform backed by a vast ecosystem
  • Excels in automation for complex IT workflows
  • Benefits from strong community support and third-party add-ons
  • Improves ROI by offloading routine tasks and Tier 1 support

Cons

  • Feels outdated in terms of UI and user experience
  • Demands time-intensive initial setup and configuration
  • Requires technical expertise to unlock full automation potential

ConnectWise Automate Pricing & Plans: Get in touch with the Techjockey team to get a quote.

5. Syncro

Syncro’s charm lies in its simplicity and ability to integrate seamlessly. This all-in-one suite combines RMM with PSA features like billing and ticketing, making it a hit for smaller MSPs craving power without complexity.

Key Features of Syncro:

  • Delivers remote monitoring and automated patch management across Windows and third-party apps
  • Supports built-in ticketing and automated billing workflows for MSPs
  • Provides remote desktop access via Splashtop for secure, unattended support
  • Integrates antivirus and backup tools for layered protection
  • Offers an intuitive dashboard and centralized patching view for ease of use
  • Automates workflows with a powerful scripting engine and alert-based remediation
  • Tracks asset warranties and sends alerts to minimize missed expirations

Pros

  • Is budget-friendly
  • Combines RMM and PSA in one seamless hub
  • Enables quick setup and onboarding for small teams
  • Includes AI-driven automation and security baselines in higher-tier plans

Cons

  • Lacks some enterprise-grade features and scalability options
  • Limits customization in advanced automation workflows
  • Requires third-party tools for deeper integrations

Syncro Pricing & Plans:

PlanPrice
Core Plan$129/user/month
Team Plan$179/user/month

6. Atera

Atera bundles RMM, PSA, and remote access under one straightforward cloud roof. MSPs love its predictable per-technician pricing and rapid onboarding, making it a favourite for SMBs.

With AI-powered automation and real-time insights, the tool streamlines IT operations from monitoring to billing.

Atera RMM

4.6

Starting Price

$ 149.00      

Key Features of Atera:

  • Delivers all-in-one RMM and PSA tools in a unified platform
  • Automates patching, software installs, and routine maintenance tasks
  • Supports remote access and fast support via integrated tools
  • Provides real-time monitoring, alerting, and detailed reporting
  • Includes built-in billing, ticketing, and scheduling workflows
  • Enables AI agents to assist technicians and end-users with repetitive tasks
  • Scans networks for asset and inventory tracking automatically

Pros

  • Simplifies setup and onboarding for small teams
  • Delivers a feature-rich experience tailored for SMBs
  • Combines remote support, monitoring, and automation in one platform

Cons

  • Lacks deep customization or enterprise-grade integrations
  • Provides basic automation compared to heavyweight RMM tools
  • Limits advanced scripting flexibility for complex workflows

Atera Pricing & Plans:

PlanPrice
For MSPs
Pro$129/month
Growth$179/month
Power$209/month
SuperpowerPrice on Request
For IT Teams
Professional$149/month
Expert$189/month
Master$219/month
EnterprisePrice on Request

7. N-able N-central

N-able N-central is the guard dog of RMM tools, loaded with security-first features and sophisticated automation. Ideal for MSPs managing complex environments, it delivers ultra-responsive threat detection, deep customization, and enterprise-grade scalability, all from a single, powerful console.

Key Features of N-able N-central:

  • Delivers tough automated patch and vulnerability management
  • Integrates endpoint protection and threat intelligence
  • Offers customizable automation workflows for unique needs
  • Includes cloud-first backup and disaster recovery via Cove Data Protection
  • Provides massive analytics and BI reporting powered by Microsoft Power BI
  • Supports asset discovery, license tracking, and warranty alerts across networks
  • Enables device detection and attack surface management

Pros

  • Delivers rock-solid security layers
  • Scales well from SMB to enterprise
  • Tailors automation for precise control and operational efficiency
  • Offers deep customization and API integrations for complex environments

Cons

  • It is pricier, especially for small teams, when compared to other RMM tools
  • It’s onboarding and training that demand time and effort

N-able N-central Pricing & Plans: Price on request.

Well, your MSP or IT team definitely deserves an RMM tool that’s just what it is expected to be: intuitive and ever watchful. What are you waiting for then? Choose one from the list of RMM tools mentioned above on the basis of your team size, business goals, and budget.

Conclusion

If you are a small team, go for the simplicity and economy of Atera or Syncro. If this is an enterprise reading, well, Kaseya VSA, or even N-able N-central, is your best bet!

Because why only manage IT when you can master it like a pro using endpoint security software like RMM?

Published On: September 9, 2025
Yashika Aneja

Yashika Aneja is a Senior Content Writer at Techjockey, with over 5 years of experience in content creation and management. From writing about normal everyday affairs to profound fact-based stories on wide-ranging themes, including environment, technology, education, politics, social media, travel, lifestyle so on and so forth, she has, as part of her professional journey so far, shown acute proficiency in almost all sorts of genres/formats/styles of writing. With perpetual curiosity and enthusiasm to delve into the new and the uncharted, she is thusly always at the top of her lexical game, one priceless word at a time.

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