Imagine being tasked to look after a dozen servers and hundreds and thousands of endpoints, all at once? Sounds crazy, right? Well, this is what Managed Service Providers, aka MSPs, do for
a living every single day. Now, that’s crazy!
However, with the advent of RMM (Remote Monitoring and Management) software, things have taken a turn for the better. For these tools act as remote command centres continuously watching, healing, patching, and protecting your IT universe, requiring little to no manual aid while at it.
Owing to this, today over 75% of MSPs swear by RMM tools to cut downtime, automate tedious tasks, and stay ahead of cyberthreats. Let’s dive into the crème de la crème of the field, then, shall we? Because why be a firefighter when you can be a forecaster?
RMM tools are your remote monitoring maintenance knights. Being cloud-based, they keep a watch over every device on your network from afar. Laptops, servers, Macs… you name it! This is to closely monitor data flows, fix weak spots (if any), install updates, and even fight off malware before the first sign of trouble.
These tools, as such, club monitoring and management together into a smart dashboard, alerting you if anything smells fishy, automating routine tasks like patching and backups, and providing hands-on remote access when you need to dive deeper.
In the era of hybrid workforces and cloud migrations, RMM (Remote Monitoring and Management) software is thus the backbone of smooth-running MSPs and IT teams.
Here’s our take on the leading RMM tools available in the market, each with its own set of pros and cons to watch out for…
RMM Software | Best For | Ease of Use | Key Feature |
---|---|---|---|
NinjaOne | Fast, scalable IT management | Very intuitive | Fast deployment, strong automation |
Datto RMM | Secure, MSP-focused remote monitoring | Simple UI | Strong security, cloud-first design |
Kaseya VSA | Powerful automation & integrations | Moderate | Deep automation, IT Glue integration |
ConnectWise RMM | Ecosystem synergy & automation | Complex | Advanced scripting, PSA integration |
Syncro | All-in-one MSP management | Easy to use | Built-in PSA, billing tools |
Atera | Small teams, simple pricing | Very user-friendly | All-in-one pricing, remote access |
N-able N-central | Enterprise-level network control | Steeper learning curve | Granular control, network security |
These RMM tools are shaping the future of IT management with automation, scalability, and robust monitoring features.
NinjaOne RMM is the swift, cloud-based RMM tool that MSPs love for its effortless user interface and deep automation. Managing Windows, macOS, and Linux devices gives you instant insights and hands-on control, all without the usual complexity.
NinjaOne
Starting Price
Price on Request
Key Features of NinjaOne RMM:
Pros
Cons
NinjaOne RMM Pricing & Plans: Get in touch with the Techjockey team to get a quote.
Datto RMM is a solid, fully cloud-based platform built for MSPs who need ironclad security and global scalability. After its union with Kaseya, it blends top-tier automation and smooth integration with Datto’s robust backup services.
Key Features of Datto RMM:
Pros
Cons
Datto RMM Pricing & Plans: Price on request.
Kaseya VSA is an all-in-one powerhouse for enterprises and MSPs demanding robust automation, security, and compliance. Built to scale with massive IT estates, it offers deep control, intelligent workflows, and seamless integration across the Kaseya ecosystem.
Kaseya Vsa
Starting Price
Price on Request
Key Features of Kaseya VSA:
Pros
Cons
Kaseya VSA Pricing & Plans: Get in touch with the Techjockey team to get a quote.
ConnectWise Automate has earned its stripes as one of the most mature, automation-driven RMM tools. It pairs deeply with ConnectWise’s PSA platform, forming a seamless end-to-end MSP operation, from monitoring endpoints to automating ticketing and billing.
With deep scripting capabilities and AI-powered assistance, the tool is built to streamline IT operations at scale.
Connectwise Automate
Starting Price
Price on Request
Key Features of ConnectWise Automate:
Pros
Cons
ConnectWise Automate Pricing & Plans: Get in touch with the Techjockey team to get a quote.
Syncro’s charm lies in its simplicity and ability to integrate seamlessly. This all-in-one suite combines RMM with PSA features like billing and ticketing, making it a hit for smaller MSPs craving power without complexity.
Key Features of Syncro:
Pros
Cons
Syncro Pricing & Plans:
Plan | Price |
---|---|
Core Plan | $129/user/month |
Team Plan | $179/user/month |
Atera bundles RMM, PSA, and remote access under one straightforward cloud roof. MSPs love its predictable per-technician pricing and rapid onboarding, making it a favourite for SMBs.
With AI-powered automation and real-time insights, the tool streamlines IT operations from monitoring to billing.
Atera RMM
Starting Price
$ 149.00
Key Features of Atera:
Pros
Cons
Atera Pricing & Plans:
Plan | Price |
---|---|
For MSPs | |
Pro | $129/month |
Growth | $179/month |
Power | $209/month |
Superpower | Price on Request |
For IT Teams | |
Professional | $149/month |
Expert | $189/month |
Master | $219/month |
Enterprise | Price on Request |
N-able N-central is the guard dog of RMM tools, loaded with security-first features and sophisticated automation. Ideal for MSPs managing complex environments, it delivers ultra-responsive threat detection, deep customization, and enterprise-grade scalability, all from a single, powerful console.
Key Features of N-able N-central:
Pros
Cons
N-able N-central Pricing & Plans: Price on request.
Well, your MSP or IT team definitely deserves an RMM tool that’s just what it is expected to be: intuitive and ever watchful. What are you waiting for then? Choose one from the list of RMM tools mentioned above on the basis of your team size, business goals, and budget.
Conclusion
If you are a small team, go for the simplicity and economy of Atera or Syncro. If this is an enterprise reading, well, Kaseya VSA, or even N-able N-central, is your best bet!
Because why only manage IT when you can master it like a pro using endpoint security software like RMM?
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