ZippyKind Reviews & Ratings

4.6/5

“Best Suited for Small to Mid-Sized Healthcare Practices”

ZippyKind fits well for smaller practices that need HIPAA-compliant messaging without enterprise complexity.

Pros : Affordable pricing and focused feature set for healthcare.

Cons : Larger organizations may need more advanced automation.

Switched from : PerfectServe

Reason to switch : PerfectServe was too enterprise-focused and costly for our practice size.

4.5/5

“Great for Healthcare Teams That Need Secure Texting”

ZippyKind helped our healthcare team communicate internally and with patients securely without extra training.

Pros : Secure SMS messaging works well, and staff adoption was quick.

Cons : The interface looks basic compared to modern messaging tools.

Switched from : TigerConnect

Reason to switch : TigerConnect was more complex and expensive, while ZippyKind was simpler and easier to roll out.

4.5/5

“Support Team Is Helpful and Responsive”

Whenever we had questions about HIPAA compliance or setup, the ZippyKind support team was helpful.

Pros : Customer support is responsive and knowledgeable about healthcare compliance.

Cons : Documentation could be more detailed.

Switched from : TigerConnect

Reason to switch : TigerConnect support felt slower, while ZippyKind offered more personalized help.

4.5/5

“Good Internal Communication for Clinical Teams”

ZippyKind improved internal communication while keeping everything HIPAA-compliant.

Pros : Internal secure messaging helps clinical teams collaborate safely.

Cons : No advanced task management features.

Switched from : Microsoft Teams

Reason to switch : Teams required additional compliance configuration, while ZippyKind was healthcare-ready out of the box.

4.5/5

“Straightforward Messaging Without Feature Overload”

ZippyKind doesn’t try to do everything, which makes it easier to use for daily communication.

Pros : Focused feature set makes daily use simple.

Cons : Lacks advanced analytics and reporting.

Switched from : Slack

Reason to switch : Slack required strict configurations, while ZippyKind was purpose-built for healthcare compliance.

4.3/5

“Simple HIPAA-Compliant Messaging That Just Works”

My practice needed a secure way to message patients without worrying about compliance. ZippyKind solved that problem quickly and reliably.

Pros : ZippyKind is easy to use and specifically built for HIPAA-compliant communication. Secure email and texting are straightforward for staff.

Cons : The platform is very focused on healthcare, so it’s not flexible for non-medical use cases.

Switched from : Paubox

Reason to switch : Paubox was email-only, while ZippyKind offered both secure email and SMS in one platform.

4.3/5

“Easy Setup and Fast Onboarding”

ZippyKind didn’t require long onboarding sessions. That made adoption easy for clinical staff.

Pros : Setup was quick, and our team started using it almost immediately.

Cons : Advanced features are limited compared to enterprise platforms.

Switched from : Spok

Reason to switch : Spok required more setup and training, while ZippyKind was faster to deploy.

4.3/5

“Secure Email Works Well for Patient Communication”

ZippyKind allowed us to replace unsecure email with a compliant alternative without changing workflows too much.

Pros : Secure email works reliably for sending protected health information.

Cons : Email templates and customization are basic.

Switched from : Virtu

Reason to switch : Virtru focused on email encryption only, while ZippyKind combined email and secure texting.

4.3/5

“Reliable HIPAA Messaging Platform With Limited Scope”

ZippyKind does exactly what it promises—secure healthcare messaging. It’s not flashy, but it’s dependable.

Pros : Secure, compliant, and reliable for healthcare messaging.

Cons : Not designed for broader business communication needs.

Switched from : Paubox

Reason to switch : Paubox lacked secure SMS, while ZippyKind covered both email and text communication.

4.2/5

“Reliable HIPAA Compliance Without Extra Hassle”

I trust ZippyKind because compliance is automatic. We don’t need to manage encryption or worry about violations.

Pros : HIPAA compliance is built in, including encryption and audit trails.

Cons : Limited customization for workflows outside healthcare.

Switched from : OhMD

Reason to switch : OhMD focused more on patient engagement, while ZippyKind offered stronger internal communication controls.