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Best Help Desk Software for Small Business in 2025

Best Help Desk Software for Small Business

Check out our list of best Help Desk Software for Small Business. Products featured on this list are the ones that are best suited for Small Business. If you’d like to see more products and to evaluate additional feature options, compare all Help Desk Software to ensure you get the right product.

Top 5 Help Desk Software for Small Business in 2025

  • top product arrowFreshdesk
  • top product arrowProprofs Help Desk
  • top product arrowSolarWinds Web Help Desk
  • top product arrowUvdesk
  • top product arrowFaveo

Best Help Desk Software for Small Business

(Showing 1 - 20 of 22 products)

Most PopularNewest FirstTop Rated Products
Freshdesk

Freshdesk

Brand: Freshworks

4.7img

4.7 out of 5

(3 user reviews)

Robust customer support software designed for businesses to streamline, automate, and improve their customer support processes with its multichannel suppor... Read More About Freshdesk read review arrow

$15.00 /Month

Proprofs Help Desk

Proprofs Help Desk

Brand: ProProfs

4.1img

4.1 out of 5

(0 user reviews)

... Read More About Proprofs Help Desk img

$29.99 /Month

SolarWinds Web Help Desk

SolarWinds Web Help Desk

Brand: SolarWinds

4.8img

4.8 out of 5

(2 user reviews)

SolarWinds Web Help Desk is an intuitive ticketing and asset management software with a wide variety of tools, enabling its users to offer adequate suppor... Read More About SolarWinds Web Help Desk img

$1129.00 /License

Uvdesk

Uvdesk

Brand: Webkul Software

4.3img

4.3 out of 5

(0 user reviews)

... Read More About Uvdesk img

$22.00 /Monthly

Faveo

Faveo

Brand: Ladybird

4.4img

4.4 out of 5

(3 user reviews)

Faveo is an automated helpdesk software that assists businesses with ticketing, SLA, and priority management. The Faveo utility software is designed with s... Read More About Faveo img

$9.00 /Month

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Zendesk

Zendesk

Brand: Zendesk

4.5img

4.5 out of 5

(3 user reviews)

A modern sales CRM software that helps you close more deals faster.... Read More About Zendesk read review arrow

$25.00 /Agent/Month

Spiceworks

Spiceworks

Brand: Spiceworks

4.1img

4.1 out of 5

(0 user reviews)

Spiceworks helps you run a ship-shape help desk, at the office and on the road. It acts as a customer service software and helps you manage user tickets. I... Read More About Spiceworks img

$6.00 /Month

Richpanel

Richpanel

Brand: Richpanel

4.2img

4.2 out of 5

(0 user reviews)

Richpanel helps by pulling in customer data from your apps, Richpanel is a best crm software that builds a comprehensive profile for each customer that emp... Read More About Richpanel img

$89.00 /Month

Track It

Track It

Brand: BMC

4.5img

4.5 out of 5

(0 user reviews)

Designed to streamline operations, manage service requests, and enhance communication between staff and guests.... Read More About Track It read review arrow

Price On Request

Front

Front

Brand: FrontApp

4.4img

4.4 out of 5

(0 user reviews)

Front is an advanced customer communication software designed to streamline communication processes across multiple channels. With its user-friendly interf... Read More About Front read review arrow

$29.00 /Month

Kustomer

Kustomer

Brand: Kustomer

4.2img

4.2 out of 5

(0 user reviews)

Kustomer is like a command centre for all things customer service. It helps businesses manage customer interactions smoothly and efficiently. It's a one-st... Read More About Kustomer read review arrow

$89.00 /Month

HelpSpot

HelpSpot

Brand: UserScape

4.5img

4.5 out of 5

(0 user reviews)

With HelpSpot Help Desk Software, you can streamline support, improve customer satisfaction, & boost team productivity.... Read More About HelpSpot read review arrow

$699.00 /year

Desku

Desku

Brand: Desku

4.1img

4.1 out of 5

(0 user reviews)

... Read More About Desku img

$19.00 /Month

Jitbit

Jitbit

Brand: Jitbit

4.1img

4.1 out of 5

(0 user reviews)

... Read More About Jitbit img

$29.00 /Month

Groove HQ

Groove HQ

Brand: Groove HQ

4.5img

4.5 out of 5

(0 user reviews)

... Read More About Groove HQ img

$29.00 /Month

Hesk

Hesk

Brand: Klemen Stirn

4.4img

4.4 out of 5

(0 user reviews)

... Read More About Hesk img

$49.99 /License

Help Scout

Help Scout

Brand: Help Scout

4.7img

4.7 out of 5

(3 user reviews)

Help Scout is a Hospitality Management Software enables businesses to enhance efficiency by through workflow automation.... Read More About Help Scout read review arrow

$55.00 /Month

Happyfox Helpdesk

Happyfox Helpdesk

Brand: HAPPYFOX

4.3img

4.3 out of 5

(0 user reviews)

... Read More About Happyfox Helpdesk img

$29.00 /Month

Kayako

Kayako

Brand: Kayako

4.2img

4.2 out of 5

(0 user reviews)

Kayako is an all-in-one customer support software designed to help businesses deliver exceptional service experiences. It enables organizations to provide... Read More About Kayako read review arrow

Price On Request

Issuetrak

Issuetrak

Brand: Issuetrak

4.0img

4.0 out of 5

(0 user reviews)

Issuetrak is a powerful Help Desk Software designed to streamline business operations. It enables organizations to automate tasks, customize workflows, and... Read More About Issuetrak read review arrow

$27.00 /Month

Last Updated on : 11 Aug, 2025

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Help Desk Software Reviews

F

Faveo

4

“Flexibility and support is great. Also, the integration with other tools is seamless.”

- Greg

See all Faveo reviewsimg
Z

Zendesk

4.7

“The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied.”

- Ankit patidar

See all Zendesk reviewsimg
F

Faveo

4.4

“Fast, Attentive, and Thorough Help in Sorting Software Options!”

- Abdul Khalek

See all Faveo reviewsimg

Price of Help Desk Software for Small Business in US

Help Desk Software Cost
Top Help Desk Software Starting Price Rating
Freshdesk$15.00 /Month4.7
Proprofs Help Desk$29.99 /Month4.1
SolarWinds Web Help Desk$1129.00 /License4.8
Uvdesk$22.00 /Monthly4.3
Faveo$9.00 /Month4.4
Zendesk$25.00 /Agent/Month4.5
Spiceworks$6.00 /Month4.1
Richpanel$89.00 /Month4.2
Front$29.00 /Month4.4
Kustomer$89.00 /Month4.2

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