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Best Free IT Service Management Tools in 2025

Popular Free IT Service Management Tools

Check out our list of free IT Service Management Tools . Products featured on this list are the ones that offer a free trial version & free versions. As with most free versions, there are limitations, typically time or features. If you’d like to see more products and to evaluate additional feature options, compare all IT Service Management Tools to ensure you get the right product.

Top 5 Free IT Service Management Tools in 2025

  • top product arrowFreshservice
  • top product arrowSolarWinds Service Desk
  • top product arrowJira Service Management
  • top product arrowManageEngine ServiceDesk Plus
  • top product arrowBOSSDesk

Best Free IT Service Management Tools

(Showing 1 - 11 of 11 products)

Most PopularNewest FirstTop Rated Products
Freshservice

Freshservice

Brand: Freshworks

4.5img

4.5 out of 5

(1 user reviews)

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Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice img

$228.00 /Agent/Month

SolarWinds Service Desk

SolarWinds Service Desk

Brand: SolarWinds

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$39.00 /Month/Technician

Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$19.03 /Agent/Month

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Brand: Zoho Corporation

5img

5 out of 5

(1 user reviews)

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ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list incl... Read More About ManageEngine ServiceDesk Plus img

Price On Request

BOSSDesk

BOSSDesk

Brand: Business Oriented Software

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... Read More About BOSSDesk img

$29.00 /User/Month

IT Service Management Tools Product List Top Banner - 1
IT Service Management Tools Product List Top Banner - 2
Motadata ServiceOps

Motadata ServiceOps

Brand: Mindarray Systems

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Price On Request

OpenText Service Management

OpenText Service Management

Brand: OpenText

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Price On Request

Invgate Service Management

Invgate Service Management

Brand: Invgate

4.3img

4.3 out of 5

(0 user reviews)

The Invgate Service Desk is designed to streamline and automate IT support and service processes. It offers ticketing, incident management, and service req... Read More About Invgate Service Management read review arrow

$999.00 /Year

SysAid

SysAid

Brand: SysAid

4.2img

4.2 out of 5

(0 user reviews)

SysAid, designed for the hospitality industry, offers advanced features like generative AI, automated ticket management, and customizable settings to strea... Read More About SysAid read review arrow

Price On Request

Atomicwork

Atomicwork

Brand: Atomicwork

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$90.00 /Employee/Year

SMART Service Desk

SMART Service Desk

Brand: SMART Service Desk

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Price On Request

Last Updated on : 16 Sep, 2025

IT Service Management Tools Comparison

Freshservice
VS
SolarWinds Service Desk
Freshservice vs SolarWinds Service Desk
Jira Service Management
VS
ManageEngine ServiceDesk Plus
Jira Service Management vs ManageEngine ServiceDesk Plus

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IT Service Management Tools Reviews

MS

ManageEngine ServiceDesk Plus

5

“Jaclyn was very helpful and steered me to a software company that fit our needs perfectly. I probably would never have found this software searching on my own. Highl...”

- nidhi

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IT Service Management Tools Price List In US

IT Service Management Tools Cost
Top IT Service Management Tools Starting Price Rating
Freshservice$228.00 /Agent/Month4.5
Jira Service Management$19.03 /Agent/Month4.3
Invgate Service Management$999.00 /Year4.3

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