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Best Free IT Service Management Tools in UAE in 2025

Popular Free IT Service Management Tools

Check out our list of free IT Service Management Tools in UAE in 2025. Products featured on this list are the ones that offer a free trial version & free versions. As with most free versions, there are limitations, typically time or features. If you’d like to see more products and to evaluate additional feature options, compare all IT Service Management Tools to ensure you get the right product.

Top 5 Free IT Service Management Tools in UAE in 2025

  • top product arrowFreshservice
  • top product arrowTeamViewer
  • top product arrowSolarWinds Service Desk
  • top product arrowOpenText Service Management
  • top product arrowBOSSDesk

Best Free IT Service Management Tools

(Showing 1 - 10 of 13 products)

Most PopularNewest FirstTop Rated Products
Freshservice

Freshservice

Brand: Freshworks

4.5img

4.5 out of 5

(1 user reviews)

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Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice img

$29.00 /Agent/Month

TeamViewer

TeamViewer

Brand: TeamViewer

4.3img

4.3 out of 5

(10 user reviews)

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TeamViewer is a remote access and control software that enables users to connect to and manage devices from anywhere, offering features like file sharing,... Read More About TeamViewer read review arrow

$550.80 /User/Year

SolarWinds Service Desk

SolarWinds Service Desk

Brand: SolarWinds

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... Read More About SolarWinds Service Desk img

$39.00 /Month/Technician

OpenText Service Management

OpenText Service Management

Brand: OpenText

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Price On Request

BOSSDesk

BOSSDesk

Brand: Business Oriented Software

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$348.00 /User/Year

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SMART Service Desk

SMART Service Desk

Brand: SMART Service Desk

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Price On Request

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Brand: Zoho Corporation

5img

5 out of 5

(1 user reviews)

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ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list incl... Read More About ManageEngine ServiceDesk Plus img

Price On Request

NinjaOne

NinjaOne

Brand: NinjaOne

4.7img

4.7 out of 5

(2 user reviews)

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NinjaOne Remote Monitoring Maintenance Software empowers businesses with seamless remote monitoring capabilities, predictive maintenance alerts, and compre... Read More About NinjaOne read review arrow

Price On Request

Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$19.03 /Agent/Month

Motadata ServiceOps

Motadata ServiceOps

Brand: Mindarray Systems

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Price On Request

Last Updated on : 04 Nov, 2025

IT Service Management Tools Comparison

Freshservice
VS
TeamViewer
Freshservice vs TeamViewer
SolarWinds Service Desk
VS
OpenText Service Management
SolarWinds Service Desk vs OpenText Service Management

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Founded in 2016, Techjockey is an online marketplace for IT Solutions. We are a pioneer in this field, as we are taking IT solutions to SMBs & MSMEs in tier II & tier III cities and enabling digitization of day-to-day processes.

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IT Service Management Tools Reviews

T

TeamViewer

4.1

“It has all the features that are necessary for a remote desktop software. It also has some additional features, which can be used in special scenarios. It works on a...”

- rahul jain

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MS

ManageEngine ServiceDesk Plus

5

“Jaclyn was very helpful and steered me to a software company that fit our needs perfectly. I probably would never have found this software searching on my own. Highl...”

- nidhi

See all ManageEngine ServiceDesk Plus reviewsimg
T

TeamViewer

4.1

“Teamviewer is really easy to use and I don't have to worry about it on my home computer. I can spend my time working on my business instead of worrying about home re...”

- Deepak kumar

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T

TeamViewer

4.7

“After a few weeks we are able to find the best fit for our company. ”

- sachin khera

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T

TeamViewer

4.8

“Thank you for your quick, professional, and knowledgeable service. ”

- Tushar Trivedi

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T

TeamViewer

4

“The set up is straightforward. I have been able to walk complete novices through downloading and installing. Security is very good.”

- Kapil Singh

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T

TeamViewer

5

“Very useful application for group work and remote support for our business”

- Harshit Kumar

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IT Service Management Tools Price List In UAE

IT Service Management Tools Cost
Top IT Service Management Tools Starting Price Rating
Freshservice$29.00 /Agent/Month4.5
TeamViewer$550.80 /User/Year4.3
Jira Service Management$19.03 /Agent/Month4.3

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