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Best IT Service Management Tools for Windows in UAE in 2026

Best IT Service Management Tools for Windows

Check out our list of best IT Service Management Tools for Windows in UAE in 2026. Products featured on this list are the ones that offer windows OS support to the software. As with most OS versions, there are limitations like typical features, dashboards, etc will be limited. If you’d like to see more products and to evaluate additional feature options, compare all IT Service Management Tools to ensure you get the right product.

Best IT Service Management Tools for Windows

(Showing 1 - 20 of 24 products)

Most PopularNewest FirstTop Rated Products
Freshservice

Freshservice

Brand: Freshworks

4.5img

4.5 out of 5

(1 user reviews)

See all Freshservice Reviews

Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice img

$29.00 /Agent/Month

TeamViewer

TeamViewer

Brand: TeamViewer

4.3img

4.3 out of 5

(10 user reviews)

See all TeamViewer Reviews

TeamViewer is a remote access and control software that enables users to connect to and manage devices from anywhere, offering features like file sharing,... Read More About TeamViewer read review arrow

$298.80 /User/Year

SolarWinds Service Desk

SolarWinds Service Desk

Brand: SolarWinds

4.2img

4.2 out of 5

(0 user reviews)

IT service management software with ticketing, asset management, and ITIL-aligned processes.... Read More About SolarWinds Service Desk read review arrow

$39.00 /Month/Technician

OpenText Service Management

OpenText Service Management

Brand: OpenText

4.4img

4.4 out of 5

(0 user reviews)

IT service management software providing incident, problem, change, and asset management capabilities.... Read More About OpenText Service Management read review arrow

Price On Request

Serval

Serval

Brand: Serval

4.3img

4.3 out of 5

(0 user reviews)

... Read More About Serval img

Price On Request

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ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Brand: Zoho Corporation

5img

5 out of 5

(1 user reviews)

See all ManageEngine ServiceDesk Plus Reviews

ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list incl... Read More About ManageEngine ServiceDesk Plus img

Price On Request

Swyt

Swyt

Brand: Swyt

Be the first to review

... Read More About Swyt img

Price On Request

BOSSDesk

BOSSDesk

Brand: Business Oriented Software

4.3img

4.3 out of 5

(0 user reviews)

... Read More About BOSSDesk img

$348.00 /User/Year

IncidentMonitor

IncidentMonitor

Brand: Monitor 24-7

4.2img

4.2 out of 5

(0 user reviews)

... Read More About IncidentMonitor img

Price On Request

Xurrent

Xurrent

Brand: Xurrent

4.2img

4.2 out of 5

(0 user reviews)

... Read More About Xurrent img

Price On Request

HaloITSM

HaloITSM

Brand: Halo

4.5img

4.5 out of 5

(0 user reviews)

... Read More About HaloITSM img

Price On Request

SMART Service Desk

SMART Service Desk

Brand: SMART Service Desk

4.2img

4.2 out of 5

(0 user reviews)

... Read More About SMART Service Desk img

Price On Request

TeamDynamix

TeamDynamix

Brand: TeamDynamix

4.4img

4.4 out of 5

(0 user reviews)

... Read More About TeamDynamix img

Price On Request

ServiceNow

ServiceNow

Brand: Servicenow

4.4img

4.4 out of 5

(15 user reviews)

See all ServiceNow Reviews

ServiceNow productivity software is a comprehensive solution that streamlines workflows and automates tasks, empowering teams with collaborative tools, int... Read More About ServiceNow read review arrow

Price On Request

BMC Helix ITSM

BMC Helix ITSM

Brand: BMC

4.1img

4.1 out of 5

(0 user reviews)

BMC Helix ITSM is a SaaS-based IT service management software that fuels its users' IT transformation with people-centric, intelligent user experiences, a... Read More About BMC Helix ITSM img

Price On Request

NinjaOne

NinjaOne

Brand: NinjaOne

4.7img

4.7 out of 5

(2 user reviews)

See all NinjaOne Reviews

NinjaOne Remote Monitoring Maintenance Software empowers businesses with seamless remote monitoring capabilities, predictive maintenance alerts, and compre... Read More About NinjaOne read review arrow

Price On Request

Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$19.03 /Agent/Month

Motadata ServiceOps

Motadata ServiceOps

Brand: Mindarray Systems

4.3img

4.3 out of 5

(0 user reviews)

IT service management platform with AI-powered automation for incident, problem, and change management.... Read More About Motadata ServiceOps read review arrow

Price On Request

SysAid

SysAid

Brand: SysAid

4.2img

4.2 out of 5

(0 user reviews)

SysAid, designed for the hospitality industry, offers advanced features like generative AI, automated ticket management, and customizable settings to strea... Read More About SysAid read review arrow

Price On Request

TOPdesk

TOPdesk

Brand: TOPdesk

4.3img

4.3 out of 5

(0 user reviews)

TOPdesk is designed to streamline and manage IT support and service requests. It provides features for incident management, service catalogue, and change m... Read More About TOPdesk read review arrow

$76.00 /Agent/Month

Last Updated on : 02 Feb, 2026

IT Service Management Tools Comparison

Freshservice
VS
TeamViewer
Freshservice vs TeamViewer
SolarWinds Service Desk
VS
OpenText Service Management
SolarWinds Service Desk vs OpenText Service Management

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IT Service Management Tools Reviews

T

TeamViewer

4.1

“It has all the features that are necessary for a remote desktop software. It also has some additional features, which can be used in special scenarios. It works on a...”

- rahul jain

See all TeamViewer reviewsimg
MS

ManageEngine ServiceDesk Plus

5

“Jaclyn was very helpful and steered me to a software company that fit our needs perfectly. I probably would never have found this software searching on my own. Highl...”

- nidhi

See all ManageEngine ServiceDesk Plus reviewsimg
S

ServiceNow

4.2

“ServiceNow integrates effortlessly with a variety of enterprise tools and has a user-friendly interface, making it easy to navigate despite its powerful features.”

- Kundan Yadav

See all ServiceNow reviewsimg

Price of IT Service Management Tools for Windows in UAE

IT Service Management Tools Cost
Top IT Service Management Tools Starting Price Rating
Freshservice$29.00 /Agent/Month4.5
TeamViewer$298.80 /User/Year4.3
SolarWinds Service Desk$39.00 /Month/Technician4.2
BOSSDesk$348.00 /User/Year4.3
Jira Service Management$19.03 /Agent/Month4.3
TOPdesk$76.00 /Agent/Month4.3

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