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Best IT Service Management Tools for Small Business in UAE in 2025

Best IT Service Management Tools for Small Business

Check out our list of best IT Service Management Tools for Small Business in UAE in 2025. Products featured on this list are the ones that are best suited for Small Business. If you’d like to see more products and to evaluate additional feature options, compare all IT Service Management Tools to ensure you get the right product.

Top 5 IT Service Management Tools for Small Business in UAE in 2025

  • top product arrowFreshservice
  • top product arrowTeamViewer
  • top product arrowOpenText Service Management
  • top product arrowSolarWinds Service Desk
  • top product arrowSwyt

Best IT Service Management Tools for Small Business

(Showing 1 - 10 of 16 products)

Most PopularNewest FirstTop Rated Products
Freshservice

Freshservice

Brand: Freshworks

4.5img

4.5 out of 5

(1 user reviews)

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Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice img

$29.00 /Agent/Month

TeamViewer

TeamViewer

Brand: TeamViewer

4.3img

4.3 out of 5

(10 user reviews)

See all TeamViewer Reviews

TeamViewer is a remote access and control software that enables users to connect to and manage devices from anywhere, offering features like file sharing,... Read More About TeamViewer read review arrow

$550.80 /User/Month

OpenText Service Management

OpenText Service Management

Brand: OpenText

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... Read More About OpenText Service Management img

Price On Request

SolarWinds Service Desk

SolarWinds Service Desk

Brand: SolarWinds

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... Read More About SolarWinds Service Desk img

$39.00 /Month/Technician

Swyt

Swyt

Brand: Swyt

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Price On Request

IT Service Management Tools Product List Top Banner - 1
IT Service Management Tools Product List Top Banner - 2
BOSSDesk

BOSSDesk

Brand: Business Oriented Software

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... Read More About BOSSDesk img

$348.00 /User/Month

IncidentMonitor

IncidentMonitor

Brand: Monitor 24-7

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Price On Request

HaloITSM

HaloITSM

Brand: Halo

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Price On Request

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Brand: Zoho Corporation

5img

5 out of 5

(1 user reviews)

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ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list incl... Read More About ManageEngine ServiceDesk Plus img

Price On Request

BMC Helix ITSM

BMC Helix ITSM

Brand: BMC

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BMC Helix ITSM is a SaaS-based IT service management software that fuels its users' IT transformation with people-centric, intelligent user experiences, a... Read More About BMC Helix ITSM img

Price On Request

Last Updated on : 19 Sep, 2025

IT Service Management Tools Comparison

Freshservice
VS
TeamViewer
Freshservice vs TeamViewer
OpenText Service Management
VS
SolarWinds Service Desk
OpenText Service Management vs SolarWinds Service Desk

Looking for IT Service Management Tools that is:

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We provide the best software solution for your business needs

Founded in 2016, Techjockey is an online marketplace for IT Solutions. We are a pioneer in this field, as we are taking IT solutions to SMBs & MSMEs in tier II & tier III cities and enabling digitization of day-to-day processes.

2 Million+

Happy Customers

500+

Categories

20,000+

Software listed

IT Service Management Tools Reviews

T

TeamViewer

4.1

“It has all the features that are necessary for a remote desktop software. It also has some additional features, which can be used in special scenarios. It works on a...”

- rahul jain

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MS

ManageEngine ServiceDesk Plus

5

“Jaclyn was very helpful and steered me to a software company that fit our needs perfectly. I probably would never have found this software searching on my own. Highl...”

- nidhi

See all ManageEngine ServiceDesk Plus reviewsimg
T

TeamViewer

4.1

“Teamviewer is really easy to use and I don't have to worry about it on my home computer. I can spend my time working on my business instead of worrying about home re...”

- Deepak kumar

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T

TeamViewer

4.7

“After a few weeks we are able to find the best fit for our company. ”

- sachin khera

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T

TeamViewer

4.8

“Thank you for your quick, professional, and knowledgeable service. ”

- Tushar Trivedi

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T

TeamViewer

4

“The set up is straightforward. I have been able to walk complete novices through downloading and installing. Security is very good.”

- Kapil Singh

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T

TeamViewer

5

“Very useful application for group work and remote support for our business”

- Harshit Kumar

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Price of IT Service Management Tools for Small Business in UAE

IT Service Management Tools Cost
Top IT Service Management Tools Starting Price Rating
Freshservice$29.00 /Agent/Month4.5
TeamViewer$550.80 /User/Month4.3

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2M+ Happy Customers 500,000+ Monthly Users