Best IT Service Management Tools for Small Business in 2025

Best IT Service Management Tools for Small Business

(Showing 1 - 10 of 16 products)

Most PopularNewest FirstTop Rated Products

Compare

Freshservice

Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice

$29.00 /Agent/Month

Compare

TeamViewer is a remote access and control software that enables users to connect to and manage devices from anywhere, offering features like file sharing,... Read More About TeamViewer read review arrow

$550.80 /User/Year

Compare

SolarWinds Service Desk

Brand: SolarWinds

Be the first to review

$39.00 /Month/Technician

Compare

OpenText Service Management

Brand: OpenText

Be the first to review

Price On Request

Compare

Swyt

Brand: Swyt

Be the first to review

... Read More About Swyt

Price On Request

Compare

BOSSDesk

Brand: Business Oriented Software

Be the first to review

... Read More About BOSSDesk

$348.00 /User/Year

Compare

IncidentMonitor

Brand: Monitor 24-7

Be the first to review

... Read More About IncidentMonitor

Price On Request

Compare

HaloITSM

Brand: Halo

Be the first to review

... Read More About HaloITSM

Price On Request

Compare

ManageEngine ServiceDesk Plus

Brand: Zoho Corporation

ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list incl... Read More About ManageEngine ServiceDesk Plus

Price On Request

Compare

BMC Helix ITSM

Brand: BMC

Be the first to review

BMC Helix ITSM is a SaaS-based IT service management software that fuels its users' IT transformation with people-centric, intelligent user experiences, a... Read More About BMC Helix ITSM

Price On Request

Last Updated on : 04 Nov, 2025

IT Service Management Tools Comparison

Freshservice vs TeamViewer

SolarWinds Service Desk vs OpenText Service Management

Looking for IT Service Management Tools that is:

We provide the best software solution for your business needs

Founded in 2016, Techjockey is an online marketplace for IT Solutions. We are a pioneer in this field, as we are taking IT solutions to SMBs & MSMEs in tier II & tier III cities and enabling digitization of day-to-day processes.

2 Million+

Happy Customers

500+

IT Service Management Tools Reviews

TeamViewer

4.1

“It has all the features that are necessary for a remote desktop software. It also has some additional features, which can be used in special scenarios. It works on a...”

- rahul jain

See all TeamViewer reviews

ManageEngine ServiceDesk Plus

“Jaclyn was very helpful and steered me to a software company that fit our needs perfectly. I probably would never have found this software searching on my own. Highl...”

- nidhi

See all ManageEngine ServiceDesk Plus reviews

TeamViewer

4.1

“Teamviewer is really easy to use and I don't have to worry about it on my home computer. I can spend my time working on my business instead of worrying about home re...”

- Deepak kumar

See all TeamViewer reviews

TeamViewer

4.7

“After a few weeks we are able to find the best fit for our company. ”

- sachin khera

See all TeamViewer reviews

TeamViewer

4.8

“Thank you for your quick, professional, and knowledgeable service. ”

- Tushar Trivedi

See all TeamViewer reviews