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Best IT Service Management Tools for Small Business
(Showing 1 - 16 of 16 products)
Jira Service Management
Brand: Atlassian
4.3
(0 user reviews)
Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management 
$19 /Agent/Month
SolarWinds IT Service Desk
Brand: SolarWinds
4.2
(0 user reviews)
SolarWinds IT Service Desk is software that helps IT teams manage and resolve service requests, incidents, and problems efficiently through a centralized p... Read More About SolarWinds IT Service Desk
Price On Request
Freshservice
Brand: Freshworks
4.5
Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice
₹2,099 /Agent/Month
BMC Helix ITSM
Brand: BMC
4.1
(0 user reviews)
BMC Helix ITSM is a SaaS-based IT service management software that fuels its users' IT transformation with people-centric, intelligent user experiences, a... Read More About BMC Helix ITSM
Price On Request
SysAid
Brand: SysAid
4.2
(0 user reviews)
SysAid, designed for the hospitality industry, offers advanced features like generative AI, automated ticket management, and customizable settings to strea... Read More About SysAid
Price On Request
SolarWinds Service Desk
Brand: SolarWinds
4.2
(0 user reviews)
SolarWinds Service Desk is an AI-powered IT service management (ITSM) platform designed to manage IT operations and services efficiently.... Read More About SolarWinds Service Desk
$39 /Month/Technician
ManageEngine ServiceDesk Plus
Brand: Zoho Corporation
5
ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list incl... Read More About ManageEngine ServiceDesk Plus
Price On Request
OpenText Service Management
Brand: OpenText
4.4
(0 user reviews)
OpenText Service Management is AI-powered ITSM software delivering automation, observability, analytics, and streamlined service.... Read More About OpenText Service Management
Price On Request
Motadata ServiceOps
Brand: Mindarray Systems
4.3
(0 user reviews)
Motadata ServiceOps is an AI-powered ITSM software that helps in addressing IT services, asset management, and patch management.... Read More About Motadata ServiceOps
Price On Request
Price On Request
$29 /User/Month
Price On Request
Vivantio
Brand: Vivantio
4.0
(0 user reviews)
Vivantio is a cloud-based ITSM software that manages IT service delivery through customizable workflows.... Read More About Vivantio
Price On Request
Invgate Service Management
Brand: Invgate
4.3
(0 user reviews)
The Invgate Service Desk is designed to streamline and automate IT support and service processes. It offers ticketing, incident management, and service req... Read More About Invgate Service Management
$999 /Year
NinjaOne
Brand: NinjaOne
4.7
NinjaOne Remote Monitoring Maintenance Software empowers businesses with seamless remote monitoring capabilities, predictive maintenance alerts, and compre... Read More About NinjaOne
Price On Request
Last Updated on : 16 Dec, 2025
IT Service Management Tools Comparison
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