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Designed for startups and growing businesses
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Brand: SolarWinds
SolarWinds IT Service Desk is software that helps IT teams manage and resolve service requests, incidents, and problems efficiently through a centralized platform. It improves end-user satisfaction and optimizes IT operations.
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Brand: SolarWinds
Founded Year: 1999
SolarWinds is a leading provider of simple, powerful and secure solutions designed to help organizations accelerate business transformation in today’s hybrid IT world by monitor and manage the performance of their IT environments, whether on-premises, in the cloud or in hybrid deployments
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IT Asset Management Incident Management Employee Service Portal Change Management Problem Management Risk Detection Benchmarking Dashboards Release Management Reporting 
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Windows 
MacOS 
Linux 
Desktop 
Cloud-Based 
Perpetual 
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.2
Out of 5
Overall Rating
Based on
5 Verified Ratings
Rating Breakdown
90% Recommend this Product
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Starting Price:
$18 /Month
The software accelerates incident resolution through automation and self-service capabilities, enabling faster issue resolution and improved end-user satisfaction.
SolarWinds IT Service Desk price details are available on request at techjockey.com.
The employee service portal provides a self-service interface for employees to submit and track service requests and incidents, empowering them to resolve issues independently.
The software facilitates controlled change management processes, enabling organizations to plan, authorize, and implement changes to IT infrastructure while minimizing risks and disruptions.
SolarWinds typically offers a free trial period for prospective users to evaluate the features and functionality of IT Service Desk Software before making a purchase decision.
SolarWinds IT Service Desk Software incorporates advanced security features to protect sensitive data, including encryption, access controls, and regular security updates.
SolarWinds IT Service Desk Software adheres to industry standards and regulations, ensuring compliance with ITIL best practices and other regulatory requirements.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
