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Best Free IT Service Management Tools in 2026

Popular Free IT Service Management Tools

Check out our list of free IT Service Management Tools . Products featured on this list are the ones that offer a free trial version & free versions. As with most free versions, there are limitations, typically time or features. If you’d like to see more products and to evaluate additional feature options, compare all IT Service Management Tools to ensure you get the right product.

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Best Free IT Service Management Tools

(Showing 1 - 14 of 14 products)

Most PopularNewest FirstTop Rated Products
Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$19 /Agent/Month

Freshservice

Freshservice

Brand: Freshworks

4.5img

4.5 out of 5

(1 user reviews)

See all Freshservice Reviews

Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice img

₹2,099 /Agent/Month

SysAid

SysAid

Brand: SysAid

4.2img

4.2 out of 5

(0 user reviews)

SysAid, designed for the hospitality industry, offers advanced features like generative AI, automated ticket management, and customizable settings to strea... Read More About SysAid read review arrow

Price On Request

SolarWinds Service Desk

SolarWinds Service Desk

Brand: SolarWinds

4.2img

4.2 out of 5

(0 user reviews)

SolarWinds Service Desk is an AI-powered IT service management (ITSM) platform designed to manage IT operations and services efficiently.... Read More About SolarWinds Service Desk read review arrow

$39 /Month/Technician

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Brand: Zoho Corporation

5img

5 out of 5

(1 user reviews)

See all ManageEngine ServiceDesk Plus Reviews

ManageEngine ServiceDesk Plus is an IT help desk software built on a robust ITIL structure. It helps companies manage a wide range of tasks; the list incl... Read More About ManageEngine ServiceDesk Plus img

Price On Request

IT Service Management Tools Product List Top Banner - 1
IT Service Management Tools Product List Top Banner - 2
OpenText Service Management

OpenText Service Management

Brand: OpenText

4.4img

4.4 out of 5

(0 user reviews)

OpenText Service Management is AI-powered ITSM software delivering automation, observability, analytics, and streamlined service.... Read More About OpenText Service Management read review arrow

Price On Request

Motadata ServiceOps

Motadata ServiceOps

Brand: Mindarray Systems

4.3img

4.3 out of 5

(0 user reviews)

Motadata ServiceOps is an AI-powered ITSM software that helps in addressing IT services, asset management, and patch management.... Read More About Motadata ServiceOps read review arrow

Price On Request

BOSSDesk

BOSSDesk

Brand: Business Oriented Software

4.3img

4.3 out of 5

(0 user reviews)

... Read More About BOSSDesk img

$29 /User/Month

Atomicwork

Atomicwork

Brand: Atomicwork

4.4img

4.4 out of 5

(0 user reviews)

Atomicwork is AI-based IT service management software that simplifies IT, HR, and finance support through automation.... Read More About Atomicwork read review arrow

$90 /Employee/Year

SMART Service Desk

SMART Service Desk

Brand: SMART Service Desk

4.2img

4.2 out of 5

(0 user reviews)

... Read More About SMART Service Desk img

Price On Request

Invgate Service Management

Invgate Service Management

Brand: Invgate

4.3img

4.3 out of 5

(0 user reviews)

The Invgate Service Desk is designed to streamline and automate IT support and service processes. It offers ticketing, incident management, and service req... Read More About Invgate Service Management read review arrow

$999 /Year

HCL BigFix Service Management

HCL BigFix Service Management

Brand: HCLSoftware

4.2img

4.2 out of 5

(0 user reviews)

HCL BigFix Service Management is an AI-driven service management platform that empowers organizations to deliver exceptional service experiences, optimize... Read More About HCL BigFix Service Management read review arrow

Price On Request

NinjaOne

NinjaOne

Brand: NinjaOne

4.7img

4.7 out of 5

(2 user reviews)

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NinjaOne Remote Monitoring Maintenance Software empowers businesses with seamless remote monitoring capabilities, predictive maintenance alerts, and compre... Read More About NinjaOne read review arrow

Price On Request

Neo Agent

Neo Agent

Brand: Neo Agent

Be the first to review

... Read More About Neo Agent img

$1,300 /Month

Last Updated on : 26 Jan, 2026

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IT Service Management Tools Comparison

Jira Service Management
VS
Freshservice
Jira Service Management vs Freshservice
SysAid
VS
SolarWinds Service Desk
SysAid vs SolarWinds Service Desk

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IT Service Management Tools Reviews

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ManageEngine ServiceDesk Plus

5

“Jaclyn was very helpful and steered me to a software company that fit our needs perfectly. I probably would never have found this software searching on my own. Highl...”

- nidhi

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Articles for IT Service Management Tools

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Revolutionizing ITSM: How AI is Transforming Service Management for the Digital Age Revolutionizing ITSM: How AI is Transforming Service Management for the Digital Age

October 15, 2024

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IT Service Management Tools Price List In India

IT Service Management Tools Cost
Top IT Service Management Tools Starting Price Rating
Jira Service Management$19.04 /Agent/Month4.3
Freshservice₹2099.00 /Agent/Month4.5
SolarWinds Service Desk$39.00 /Month/Technician4.2
BOSSDesk$29.00 /User/Month4.3
Atomicwork$90.00 /Employee/Year4.4
Invgate Service Management$999.00 /Year4.3

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