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Best Free IT Service Management Tools in 2025

Popular Free IT Service Management Tools

Check out our list of free IT Service Management Tools . Products featured on this list are the ones that offer a free trial version & free versions. As with most free versions, there are limitations, typically time or features. If you’d like to see more products and to evaluate additional feature options, compare all IT Service Management Tools to ensure you get the right product.

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Best Free IT Service Management Tools

(Showing 1 - 5 of 5 products)

Most PopularNewest FirstTop Rated Products
HCL SX

HCL SX

Brand: HCLSoftware

4.7img

4.7 out of 5

(7 user reviews)

See all HCL SX Reviews

HCL SX is an AI-driven Service Management solution for ITSM, ITAM, and ESM. HCL SX harnesses the power of advanced artificial intelligence to optimize work... Read More About HCL SX read review arrow

Price On Request

Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$19 /Agent/Month

Freshservice

Freshservice

Brand: Freshworks

4.5img

4.5 out of 5

(1 user reviews)

See all Freshservice Reviews

Freshservice is one of the best IT service desk solutions designed to meet the challenges faced by modern organizations. The software allows companies to... Read More About Freshservice img

₹2,099 /Agent/Month

SysAid

SysAid

Brand: SysAid

4.2img

4.2 out of 5

(0 user reviews)

SysAid, designed for the hospitality industry, offers advanced features like generative AI, automated ticket management, and customizable settings to strea... Read More About SysAid read review arrow

Price On Request

Invgate Service Management

Invgate Service Management

Brand: Invgate

4.3img

4.3 out of 5

(0 user reviews)

The Invgate Service Desk is designed to streamline and automate IT support and service processes. It offers ticketing, incident management, and service req... Read More About Invgate Service Management read review arrow

$999 /Year

IT Service Management Tools Product List Top Banner - 1
IT Service Management Tools Product List Top Banner - 2

Last Updated on : 28 Jul, 2025

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IT Service Management Tools Comparison

HCL SX
VS
Jira Service Management
HCL SX vs Jira Service Management
Freshservice
VS
SysAid
Freshservice vs SysAid

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IT Service Management Tools Reviews

HS

HCL SX

4.7

“Good features at a great value. This has been a gamechanger for our company.”

- Anmol

See all HCL SX reviewsimg
HS

HCL SX

4.7

“HCL SX seamlessly scales with our evolving needs. We're confident that this solution will continue to support us as our business grows.”

- Gaurav Puri

See all HCL SX reviewsimg
HS

HCL SX

4.5

“We no longer need heavy customization since our business admins can easily configure and publish catalogs directly on HCL SX. This significantly accelerates time to ...”

- Seema T

See all HCL SX reviewsimg
HS

HCL SX

4.7

“We’ve seen a significant reduction in our total cost of ownership since SX combines product subscription, support, and professional services all in one place.”

- Shweta S

See all HCL SX reviewsimg
HS

HCL SX

5

“It is Ease to Use, Increases overall operational efficiency, and provides scalability within the enterprise.”

- Abeer

See all HCL SX reviewsimg

Articles for IT Service Management Tools

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Revolutionizing ITSM: How AI is Transforming Service Management for the Digital Age Revolutionizing ITSM: How AI is Transforming Service Management for the Digital Age

October 15, 2024

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IT Service Management Tools Price List In India

IT Service Management Tools Cost
Top IT Service Management Tools Starting Price Rating
Jira Service Management$19.04 /Agent/Month4.3
Freshservice₹2099.00 /Agent/Month4.5
Invgate Service Management$999.00 /Year4.3

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