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Best Free Incident Management Software in 2025

Popular Free Incident Management Software

Check out our list of free Incident Management Software. Products featured on this list are the ones that offer a free trial version & free versions. As with most free versions, there are limitations, typically time or features. If you’d like to see more products and to evaluate additional feature options, compare all Incident Management Software to ensure you get the right product.

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Best Free Incident Management Software

(Showing 1 - 7 of 7 products)

Most PopularNewest FirstTop Rated Products
xMatters

xMatters

Brand: EverBridge

4.5img

4.5 out of 5

(0 user reviews)

xMatters is a platform for managing communication and incidents intelligently.... Read More About xMatters read review arrow

$9

Motadata Service Desk

Motadata Service Desk

Brand: Mindarray Systems

4.0img

4.0 out of 5

(0 user reviews)

Motadata Service Desk is a cloud-based IT service management solution that offers incident management, problem management, change management, and asset man... Read More About Motadata Service Desk read review arrow

Price On Request

New Relic

New Relic

Brand: New Relic

4.5img

4.5 out of 5

(10 user reviews)

See all New Relic Reviews

Unlock real-time insights and ensure optimal website performance with New Relic's Website Monitoring Platform.... Read More About New Relic read review arrow

Price On Request

NinjaOne

NinjaOne

Brand: NinjaOne

4.7img

4.7 out of 5

(2 user reviews)

See all NinjaOne Reviews

NinjaOne Remote Monitoring Maintenance Software empowers businesses with seamless remote monitoring capabilities, predictive maintenance alerts, and compre... Read More About NinjaOne read review arrow

Price On Request

Jira Service Management

Jira Service Management

Brand: Atlassian

4.3img

4.3 out of 5

(0 user reviews)

Jira Service Management ITSM Tool will help streamline ticket management, automate workflows, and provide comprehensive reporting.... Read More About Jira Service Management read review arrow

$19 /Agent/Month

Incident Management Software Product List Top Banner - 1
Incident Management Software Product List Top Banner - 2
EHS Insight

EHS Insight

Brand: StarTex

4.4img

4.4 out of 5

(0 user reviews)

EHS Insight software is a comprehensive Environmental, Health, and Safety (EHS) management solution designed to streamline compliance, risk management, inc... Read More About EHS Insight read review arrow

Price On Request

Safetymint

Safetymint

Brand: Niyati Technologies

4.3img

4.3 out of 5

(0 user reviews)

SafetyMint is designed to streamline safety compliance processes and enhance workplace safety by offering features for incident reporting, inspections, tra... Read More About Safetymint read review arrow

$9,000 /Year

Last Updated on : 27 Oct, 2025

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Incident Management Software Comparison

xMatters
VS
Motadata Service Desk
xMatters vs Motadata Service Desk
New Relic
VS
NinjaOne
New Relic vs NinjaOne

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Incident Management Software Reviews

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New Relic

4.5

“The real-time app monitoring, deep visibility, and unified views are very helpful.”

- Paul Olivier Origer

See all New Relic reviewsimg
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New Relic

4.5

“In peer comparisons, New Relic is praised for its full-stack observability, efficient dashboards, usage-based pricing that's more transparent for smaller scales.”

- Why

See all New Relic reviewsimg
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New Relic

4.5

“There is a lot you can do — logs + metrics + traces + synthetic monitoring, dashboards, real-user monitoring, error detection. Very powerful when you configure it.”

- Vishal

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NR

New Relic

4.5

“At enterprise scale, data ingestion, querying, scale tolerates high traffic well. The benchmarks for query speed and uptime are good.”

- KUNAL SUMAN

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NR

New Relic

4.5

“New Relic picks up anomalies, slowdowns, and errors automatically, allowing me to respond quickly. The alerting rules are flexible.”

- Khima

See all New Relic reviewsimg
NR

New Relic

4.5

“New Relic integrates well with cloud providers, Kubernetes, serverless; the plugins work nicely. Also real-user monitoring is good.”

- mohd kaleem

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Related Categories

Incident Management Software Price List In India

Incident Management Software Cost
Top Incident Management Software Starting Price Rating
xMatters$9.00 4.5
Jira Service Management$19.04 /Agent/Month4.3
Safetymint$9000.00 /Year4.3

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