Small Business
Designed for startups and growing businesses
Brand: New Relic
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Brand: New Relic
Founded Year: 2008
New Relic has a unified data platform for all telemetry data—metrics, events, logs and traces—paired with analysis tools to find solutions fast.
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Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.4
Out of 5
Overall Rating
Based on
11 Verified Reviews
Rating Breakdown
88% Recommend this Product
Add ReviewCustomers generally appreciate New Relic for its robust observability capabilities, real-time monitoring, and deep visibility into application performance, making it a valuable tool for large-scale operations. Many users find the platform effective for managing complex environments, although they express frustrations with session management, UI clunkiness, and the steep learning curve for new users. Cost concerns arise frequently, particularly for smaller teams or projects, as unexpected billing can occur with increased data ingestion. Overall, while the platform is well-regarded, users recommend caution regarding pricing and setup complexities.
Pros
"The real-time app monitoring, deep visibility, and unified views are very helpful."
"In peer comparisons, New Relic is praised for its full-stack observability, efficient dashboards, usage-based pricing that's more transparent for smaller scales."
"There is a lot you can do — logs + metrics + traces + synthetic monitoring, dashboards, real-user monitoring, error detection. Very powerful when you configure it."
Cons
"Frequent login session expirations; having to relogin or manage sessions manually is irritating. Also visualizing very large dashboards sometimes lags. "
"As usage of logs, metrics, and hosts increases, cost can escalate; some unexpected bills happen if you ingest more data or have many users with elevated permissions."
"New users often report confusion during setup; documentation can be unclear in places; managing agents for legacy apps is messy."
Oct 1, 2025
Techjockey Verified
“Some Frustration With UI & Session Management, But Overall Solid Platform”
I rely on dashboards throughout the day. When sessions expire or I have to log in again, it disrupts my flow. But once logged in, the data and monitoring are reliable and detailed.
Pros
The real-time app monitoring, deep visibility, and unified views are very helpful.
Cons
Frequent login session expirations; having to relogin or manage sessions manually is irritating. Also visualizing very large dashboards sometimes lags.
Reason to switch
I switched from a platform that had poor monitoring depth (e.g. only logs or metrics) and lack of full-stack visibility. New Relic gave me that. Even with session annoyances, it feels like I get more insight.
Sep 10, 2025
Techjockey Verified
“Feedback From Peers Confirms Strong Observability, But Beware Cost Spikes”
When I compared New Relic to Datadog, I found NR more predictable initially and less rigid in pricing for moderate usage. But once we scaled up, the data volumes pushed costs high.
Pros
In peer comparisons, New Relic is praised for its full-stack observability, efficient dashboards, usage-based pricing that's more transparent for smaller scales.
Cons
As usage of logs, metrics, and hosts increases, cost can escalate; some unexpected bills happen if you ingest more data or have many users with elevated permissions.
Reason to switch
I switched from Datadog to New Relic because I wanted more predictable billing and unified full-stack visibility. For our mid-sized services, this worked well until logs grew; we had to carefully manage usage.
Aug 24, 2025
Techjockey Verified
“Strong Feature Set, but Documentation & Onboarding Could Be Better”
When I first introduced New Relic, installing agents across old servers and legacy systems took many trials. Some metrics didn’t appear, dashboards needed tweaking. Once set up, though, monitoring works well.
Pros
There is a lot you can do — logs + metrics + traces + synthetic monitoring, dashboards, real-user monitoring, error detection. Very powerful when you configure it.
Cons
New users often report confusion during setup; documentation can be unclear in places; managing agents for legacy apps is messy.
Reason to switch
I switched because those simpler tools couldn’t monitor parts of our stack (e.g. legacy service, custom metrics). New Relic supports them, giving broader coverage.
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New Relic software is compatible with Windows and macOS operating systems.
New Relic Cloud Monitoring app is not available on Android and iOS devices.
The New Relic software supports web-based deployment.
New Relic Website Monitoring software pricing is available on request techjockey.com.
New Relic software can be used by DevOps teams, web developers, IT operation teams, and performance engineers.
The New Relic demo is available for free with techjockey.com.
New Relic Website Monitoring Tool offers a free trial.
New Relic is a web-based platform. So, you need not download any software or app to use it.
New Relic Website Monitoring software works by providing real-time visibility into the performance, availability, and reliability of websites and web applications. It uses a combination of agent-based instrumentation, data collection, analysis, and reporting to help users identify and troubleshoot issues, optimize performance, and ensure a positive user experience.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.