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PagerDuty

Brand : PagerDuty

Starting at

$ 25

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PagerDuty is a software that helps businesses detect, manage, and resolve IT incidents and system outages quickly using alerts, automation, and real-time collaboration tools. ...Read more

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PagerDuty Software Pricing, Features & Reviews

What is PagerDuty?

PagerDuty is an incident management software that helps companies detect, manage, and solve IT and system problems quickly before they affect customers. It is mainly used by IT teams, DevOps teams, and businesses that manage websites, apps, and online services.

The software automatically sends alerts to the right team members when a system problem or outage happens. PagerDuty helps teams respond faster using notifications, automation, and real-time collaboration tools.

It supports on-call scheduling so the correct person gets alerted at the right time. The platform also works with tools like Slack, Microsoft Teams, Jira, and ServiceNow for better teamwork. PagerDuty uses AI and automation to reduce alert noise and speed up issue resolution.

Teams can track incidents, monitor system health, and analyze performance through reports and dashboards. The software helps businesses reduce downtime, improve customer experience, and keep services running smoothly.

Why Choose PagerDuty Software?

  • Real-Time Incident Alerts: Instantly notifies teams when system issues occur.
  • Faster Incident Response: Helps reduce downtime through quick action.
  • Centralized Alerting System: Combines alerts from multiple monitoring tools.
  • Smart On-Call Scheduling: Automatically assigns the right responder.
  • Automated Escalations: Ensures no critical issue is missed.
  • Improved Team Coordination: Keeps all stakeholders aligned during incidents.
  • AI-Powered Insights: Helps identify patterns and prevent future issues.
  • Reduces System Downtime: Speeds up issue detection and resolution.
  • Customizable Alert Rules: Users can set alerts based on priorities.
  • Mobile-Friendly Access: Manage incidents from anywhere.
  • Incident Tracking History: Keeps records for analysis and improvement.
  • Improves Service Reliability: Helps maintain stable digital services.

Benefits of PagerDuty Software

  • Faster Root Cause Analysis: Makes debugging easier and quicker.
  • Collaboration Tools: Supports communication during outages.
  • Operational Efficiency: Reduces manual workload with automation.
  • Secure and Reliable: Built with enterprise-grade security.
  • Multi-Channel Notifications: Alerts via SMS, email, push, and calls.
  • Better Customer Experience: Minimizes service disruption for users.

PagerDuty Pricing

PagerDuty price starts at USD 25 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

PagerDuty Pricing & Plans

Professional
  • Basic Chat Experience (Slack, Microsoft Teams)
  • More international phone/SMS notifications
  • More On-call Schedules
  • More Escalation Policies
  • External Status Page (up to 250 subscribers)
    • Users
    • Monthly
Starting at $ 25
Business
  • Custom Fields
  • Up to 3 custom Incident Types
  • Advanced admin features
  • Advanced ITSM integrations
  • Multi-year historical data access
    • Users
    • Monthly
Starting at $ 49

PagerDuty Features

  • icon_check Incident Management Centralizes incident creation, ownership, and resolution workflows to restore services quickly and reliably.
  • icon_check Real-Time Alerts Instantly notifies the right responders via phone, SMS, push, or email based on predefined rules.
  • icon_check Scheduling Manages complex on-call rotations, overrides, and time zones to ensure 24/7 coverage.
  • icon_check Escalation Policies Automatically escalates unresolved incidents to additional responders based on time or priority.
  • icon_check Event Intelligence Uses machine learning to de-duplicate, suppress noise, and highlight the most critical alerts.
  • icon_check Incident Prioritization Assigns severity levels to incidents so teams can focus on the most business-critical issues first.
  • icon_check Automated Incident Response Triggers automated actions and workflows to reduce manual effort during incident resolution.
  • icon_check Integrations Connects with monitoring, logging, DevOps, and collaboration tools to unify operations data.
  • icon_check Post-Incident Analysis Generates incident timelines and reports to support root cause analysis and continuous improvement.
  • icon_check Service Directory Maintains a real-time inventory of services, dependencies, and ownership for faster incident triage.
  • icon_check Runbook Automation Executes predefined response steps automatically to accelerate resolution and reduce human error.
  • icon_check Notification Sends real-time incident updates to internal teams or external stakeholders automatically.
  • icon_check Collaborations Enables responders to collaborate using notes, status updates, and integrated chat tools.
  • icon_check Analytics & Reporting Provides insights into MTTR, incident trends, and team performance for operational optimization.
  • icon_check Role-Based Access Control (RBAC) Controls user permissions to ensure secure access based on roles and responsibilities.

PagerDuty Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • Videos
  • English

PagerDuty Reviews and Ratings

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PagerDuty Company Details

Brand Name PagerDuty
Information PagerDuty
Founded Year 2009
Director/Founders Alex Solomon, Andrew Miklas, Baskar Puvanathasan
Company Size 1000+ Employees
Other Products PagerDuty AIOps

PagerDuty FAQ

A PagerDuty price starts at USD 25, as listed on techjockey.com.
A No, PagerDuty does not offer mobile apps for both Android and iOS devices.
A PagerDuty is cloud-based and works on Windows, macOS, and Linux.
A Yes, PagerDuty provides a free trial for users to explore its features.
A PagerDuty functions by collecting alerts from monitoring tools and sending real-time incident notifications to the right responders.
A PagerDuty is used by IT teams, DevOps engineers, SREs, and enterprise organizations managing digital services.
A Yes, PagerDuty offers a free demo to help users understand its features and workflow.
A No, PagerDuty is a paid software.

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