7 Best Online Food Ordering Software for Restaurants

7 Best Online Food Ordering Software for Restaurants-feature image
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Are you aware that the number of users in the online food ordering software industry is expected to reach 2656 million by 2026. Hence, online ordering will continue to be a major revenue stream. Statistics further reveal that Millennials and Gen Z will continue to order online in the years to come considering the benefits associated with online ordering.

However, to serve customers online, it is crucial for your restaurant business to have the right technology in place. In this regard, an online food ordering system can help you manage your orders seamlessly and takes care of all processes including managing the staff and tracking delivery.

While many online food ordering solutions are available in the market, one size doesn’t meet the requirement of all businesses. Hence, we have compiled a list of the top 7 systems for online food ordering.

What is Online Food Ordering Software?

Online food ordering software lets restaurants manage food orders received from customers through their own websites or third-party apps. It typically allows customers to browse the list of items and then choose and pay for food accordingly. The next step is that the system alerts the kitchen when an order is made.

7 Best Online Food Ordering Software

Despite the lack of connection in person, restaurant online ordering software provides customers with the same features that they would get while visiting the restaurant for dine in. This feature includes access to the full menu with multiple payment options such as PayPal, card or cash on delivery, among other things.

There are several online food ordering software options that empower restaurants to grow efficiently with minimal staff members. This is because their day-to-day operations are made simple from accepting orders online to delivering orders at the doorstep. However, one size doesn’t fit all and hence we have picked the 7 most popular online food ordering software!

  • Ontabee (Web, Android & iPhone)

Ontabee Web Android & iPhone

Ontabee is a free cloud based online restaurant ordering system for small and large businesses with multiple chain operations. The software enables businesses to create digital menus along with images and categories based on similar food items. It also lets users check item availability based on restaurant branches or specific time intervals.

Not only this, but this ordering software also allows customers to add multiple delivery addresses, access request history, track order statuses, share reviews and feedback, and more on a centralized platform.

Ontabee further lets customers process payments quickly and allows restaurants with the option to generate code and run app based discounts or offers. Its advanced application programming interface (API) enables business to integrate ordering system to your website easily and start taking orders right away.

Hence, with Ontabee’s multi directional approach, it is safe to say that it enables restaurants to build their own brand and create exceptional service for its customers.

  • Easily manage orders across multiple branches
  • Using the vendor backend, you can take orders at one place
  • Mobile responsive solution
  • Sales optimized website available for taking orders
  • Lag from servers end sometimes

Suggested Read: 23 Best Restaurant Management Software in India for Small Business

Ontabee Pricing: It offers a free trial with no hidden fee involved. The features include managing a single branch and taking unlimited food orders, third party live chat, and more. The paid version starts at INR 4820 per month per outlet.

  • LimeTray (Web & iPhone)

LimeTray Online Food Ordering Software

LimeTray provides a smarter solution for your online food order management. Restaurants have the option to set up their own custom online ordering portal, customers can place orders directly from the restaurant’s website instead of third-party aggregators. The platform allows users to arrange their restaurant’s menu with dish customizations like add-ons and food images.

LimeTray offers a discount engine, multiple flexible payment processing options like mobile wallets, pay on delivery & more. Furthermore, customers can even check real time order status and get automated notification to keep customers informed about their order status.

  • Easy to customize with accurate reports for business control
  • Order analytics provide users with valuable insights into popular products ordered
  • Customer support sometimes takes long to resolve an issued ticket

LimeTray Pricing: Free demo is available on the official website.

  • FreshBytes (Web, Android & iOS)

Designed specifically for small and mid-sized restaurant businesses, FreshBytes offers mobile-friendly and commission-free services with integrated online ordering features. It helps with high-quality website designs, one-touch reordering, and smart messaging, among other things. Well-defined menu item pictures, real-time order status, and one-touch reordering make it quite an user-friendly software

  • Quick software navigation
  • Detailed reports to assess your restaurant’s performance
  • Automated marketing strategies to ensure personalized customer experience
  • Compatibility issue with printers

FreshBytes Pricing: You can choose from two plans – Website ordering and Marketing automation add-on. The Website Ordering plan offers features like commission free unlimited orders, one touch reordering, Facebook & Google login integration for quick checkouts. The Marketing Add on plan provides features like sending unlimited emails, reports to understand campaign performance & more.

Using this software, users can customize their POS and online ordering system by sending product photos and other necessary branding materials to MenuDrive. In addition, you can automate email campaigns, and marketing services that eventually help your restaurant build a loyal customer base.

MenuDrive also lets you build your own online ordering site. They have over 100 customizable restaurant website templates where you can add logos, branded images and colors. Moreover, you can post food pictures to grab the user’s attention.

  • Email, POS & more order receiving methods
  • Create customized online branding experience through a dedicated website
  • Pricing plans are expensive

MenuDrive Pricing: 90 days free trial available. The restaurant plan starts at INR 12,261 (one time setup fee). The features include menu management, location management, unlimited online orders, email automation, mobile ordering & many more.

  • GloriaFood (Web, Android & iOS)

With GloriaFood online ordering system, restaurant owners can take free unlimited orders at no cost and in just a few clicks. Designed to fulfill the needs of small and mid-sized restaurants, it offers an all-in-one centralized platform to manage order pick up, delivery as well as dine-in orders. The best part is there are no hidden costs or commission involved with the software.

The software further allows you to create customized digital menus along with images and food categories. It can also integrate with your social media profiles such as Facebook to track your guests’ response to your services and develop strategies to enhance brand visibility. Not only this, but the convenience of GloriaFood app for Android & iOS lets you accept orders on the go.

Did you know: Over 52% of customers trust a restaurant’s own branded app rather than a third-party portal app!

  • Basic system is free of charge, no commissions involved
  • Unlimited access to track customer data & accordingly offers loyalty discounts
  • Android & iOS mobile app available
  • Easy to set up
  • Date and time filters are sometimes displayed incorrectly in the dashboard
  • Order cancel and refund functionality do not seem to appear in mobile app

GloriaFood Pricing: The free plan includes unlimited orders, locations, free website ordering widget, free mobile ordering, among other things. The premium plan starts at Rs 741 for a sales-optimized website and Rs 2388 for online/credit card payment service.

Suggested Read: Advantages of Restaurant Management System

  • Shift4Shop (Web)

Shift4Shop

Shift4Shop is a cloud-based tool that enables you to set up, manage and track food orders as well as invoices, shipping status, and multiple payment options. With this food ordering software, you can manage orders from beginning to end, making it easy to run your store even during prime sales time with ease.

Not only this, but Shift4Shop also gives you the option to build a customized website, either from scratch or using prebuilt templates. You can easily design online ordering and seamless checkout pages for customers to select meals and pay online.

  • Option to select your choice of payment
  • Pre-built, ready to use website templates
  • Free plan available
  • Customer service can be better

Shift4Shop Pricing: An unlimited free plan with free themes, fraud protection, & more enterprise grade features.

  • Square for Restaurants (Web & iOS)

Square for Restaurants is an all-in-one, cloud-based restaurant POS software that enables you to manage your restaurant with ease. It streamlines day-to-day restaurant tasks like real-time menu updates, repeat orders and more. It also allows you to view and manage your delivery orders across all your POS devices. Not only this, but you can also keep up with important sales figures with extensive reports. Some of the key features of this software include kitchen display management, table, order and menu management.

Further, you can integrate it with multiple payment apps as well. It is a great choice for single and multi-location QSR, bars, fast casual restaurants & more.

  • Simple setup process
  • Easy to manage menu – both in restaurant & online
  • Ease of integration with other POS systems
  • Limited inventory management services

Pricing: The free plan is perfect for your day-to-day service, which includes online ordering and POS. The paid plan starts at INR4943 per month.

Conclusion

There is enough evidence to prove that online ordering isn’t going anywhere soon. Hence, if you are looking for the best online food ordering software for restaurants, the above-mentioned options can be quite useful!

Related Categories: Food Delivery Software | Catering Management Software | Canteen Management System | Dairy Management Software | Sabzi Mandi Software

FAQs

  1. What are the best food online order software?

    Some of the popular food online order software options are Ontabee, LimeTray and GloriaFood. All these software solutions allow you to make the ordering process simpler, thus enhancing the customer experience.

  2. What software do food delivery companies use?

    Route4Me and Shipday are common food delivery software options used by delivery companies. Both the software solutions provide route sequencing, location tracking, and other features that make the delivery process seamless.

  3. What is online food delivery system?

    Online food delivery system helps in streamlining the process of food ordering, delivery or pickup, online payment, delivery status tracking, and more placed through your own website or any third-party app.

  4. What are the benefits of online food ordering system?

    In today’s time, ordering food online is just a matter of a few clicks. And it is equally important for restaurants to manage online orders through online food ordering systems. You can create an online food menu, take orders, track delivery status, and do a lot more with the software

  5. Why use online food ordering system?

    With online food delivery software, customers get to place an order virtually anytime and from anywhere. The other seamless advantage for customers is the ability to easily order their favorite items at great offers and discounts without having to wait in a long queue at a restaurant.

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