Taking the Right Dose of Technology: The Story of Swarna Allergy & Chest Care Centre

The $81.3 billion healthcare industry in India is dealing with its own set of challenges. The scarcity of qualified doctors and negligible tech advancements are affecting the quality of primary and secondary healthcare in smaller towns and rural areas.


However, with private sector emerging strongly in India’s healthcare industry, the investment in both hospital infrastructure and R&D in smaller towns is increasing. Traditional healthcare companies like Apollo and AIIMS are trying to bridge the gap between doctor’s density in tier -1 and tier 2-3 cities by providing online video and audio consultations.

Further, to bridge the infrastructure gap, medical professionals and hospital administrators in smaller towns are getting more inclined towards advanced healthcare technologies like hospital management software and hospital information system. Doctors are adopting the trend of digital healthcare to ensure accuracy in activities like searching for the right drug regime and suggesting the most effective treatment.

Here’s a detailed study of an Allergy & Chest Care Centre placed in a smaller town in Andhra Pradesh, which adopted the latest hospital information system to automate clinic activities.

The Client

Swarna Allergy & Chest Care Centre is situated in Nellore, Andhra Pradesh and is serving patients since 2002. It is managed by Dr. Penchala Reddy Koppolu, a Chest Physician, who is dedicated towards providing the best treatment and outstanding clinic service.

The Business Challenge

Day-to-day processes at Swarna Allergy & Chest Care Centre were getting affected because:

  • Tasks like patient registration and scheduling were handled manually
  • There was no proper record of drug from multiple brands available at its medical store
  • The database of patients’ medical history and past diagnostics were full of errors and inconsistencies
  • Doctors were spending a significant time in manual prescription writing
  • The clinic was not able to track its staff’s performance
  • Finances were not handled efficiently and the clinic was going in the loss

The Solution Provided

Dr. Kopullu connected with Techjockey through its helpline number for GST enquiry, and got instant solution for challenges he was facing at the clinic over the last few years in terms of management. Considering his budget and requirements from a healthcare technology tool, we helped him get the best deal for a hospital management software.

Qmarksoft proved to be an effective solution for all his clinic management challenges. This clinic management software helped in automating and streamlining activities at his OPD, diagnostic lab and the medical store. Qmarksoft clinic management software also helped in the smooth functioning of his clinic by:

  • Automating the process of patient registration
  • Monitoring timetables and updating doctor’s schedule automatically
  • Managing employee schedule
  • Automated prescription management and printing
  • Easy Billing
  • Online Payment Receipt Generation
  • Managing to-do-list for staffs and doctors

“I am impressed with Techjockey’s performance and offerings. Payment process  is also very smooth at Techjockey’s Platform” – Dr. Kopullu Penchala Reddy, Swarna Allergy & Chest Care Centre

Kalpana Arya

Kalpana Arya is a passionately vociferous writer who eats, drinks and sleeps words. A self-confessed tea-lover, she loves to travel and explore new vistas. Her vices include online shopping, wearing fashionable clothing at the risk of being frozen half to death and chatting about random stuff. She’s a published writer whose articles have found home at Tweak Your Biz and iamwire.

Published by
Kalpana Arya

Recent Posts

List of Best Barcode Scanner App for Mobile & Desktop

Barcode scanners are systems that read and translate barcodes from images, into alphanumeric characters. The scanner matches data on the…

1 hour ago

24 Best Free Data Recovery Software

Did you just realize that you had deleted or lost some files, somewhere? What to do now? It’s evident that…

2 days ago

Keka HR– The Ultimate HR Management System for Businesses: A Review

In any organisation, the role of human resources is probably one of the most difficult of all, as they have…

1 week ago

How to Unlock Answers Hidden Within Your Own Data?

Data exploration is the first stage in the process of data analytics where an individual makes the use of a…

2 weeks ago

Nippon Koei: Strengthening Brand Reputation with Secure Email Management

When’s the last time you tracked the status of your email security? There are still some organizations, which use an…

3 weeks ago

Power Your Business Decisions with Predictive Insights

Data-driven approach is now considered as one of the critical success factors. After all, your data is your primary asset…

3 weeks ago