Dispatch Science Features
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Route Optimization Automatically calculates the most efficient routes to reduce travel time, fuel costs, and improve delivery speed. -
Real Time Tracking Monitors drivers and vehicles live on a map, providing visibility into delivery progress and estimated arrival times. -
Driver App Empowers drivers with turn-by-turn navigation, digital proof of delivery, task updates, and real-time notifications. -
Alerts & Notifications Sends automated SMS or email updates to customers about delivery status, ETAs, and exceptions in real time. -
Electronic Proof of Delivery Captures signatures, photos, and notes digitally to confirm successful delivery and reduce disputes. -
Order Management Streamlines order intake, assignment, and processing to ensure accuracy and faster dispatch operations. -
Automated Dispatching Uses AI-based algorithms to assign the right driver and vehicle based on location, capacity, and availability. -
API Integration Easily connects with third-party ERP, CRM, and eCommerce systems for seamless data flow and workflow automation. -
Delivery Scheduling Allows businesses and customers to schedule deliveries in advance with flexible time windows and preferences. -
Exception Management Alerts dispatchers instantly when deliveries are delayed or failed, enabling quick corrective actions. -
Analytics & Reporting Provides detailed dashboards and KPIs on delivery times, driver performance, and operational efficiency. -
Customer Portal Lets clients place orders, track shipments, view invoices, and communicate with support through a branded portal. -
Fleet Management Tracks vehicle utilization, fuel usage, and maintenance schedules to extend asset life and reduce costs. -
Geofencing Creates geofenced zones to trigger alerts when drivers enter or leave specific areas for enhanced route control.