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Dispatch Science

Brand: Dispatch Science

  • 4.2

  • 5 Ratings

A delivery management software that automates route planning, optimizes driver schedules, and tracks deliveries for last-mile logistics operations.

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Starting Price
$675

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Starting at $675

Dispatch Science Software Overview

What is Dispatch Science?

Dispatch Science is a smart delivery management software that helps courier companies and delivery businesses manage their entire operations from order entry to final delivery. This supply chain management software uses AI-powered algorithms to create the most efficient routes, automatically assign orders to drivers, and track every shipment in real-time.

With Dispatch Science, businesses can handle thousands of delivery stops daily, reduce fuel costs, and improve customer satisfaction without adding more staff or vehicles to their fleet. This delivery management software is perfect for last-mile couriers, parcel delivery companies, food delivery services, medical supply distributors, and logistics businesses with fleets ranging from 25 to 1000 drivers.

Unlike basic dispatch systems that require manual route planning, Dispatch Science automatically considers time windows, vehicle capacity, driver locations, service level commitments, and customer requirements to create optimal routes in seconds.

Why Choose Dispatch Science?

  • AI-powered route optimization: Creates the most efficient routes in seconds, considering thousands of stops, time windows, capacity, and constraints automatically.
  • Always-on route re-optimization: Continuously adjusts routes based on real-time changes like traffic, new orders, or delays throughout the delivery day.
  • Automated order assignment: Intelligently matches and assigns deliveries to the best available drivers based on business rules, eliminating manual dispatching.
  • Cloud-native architecture: Web-based platform accessible from any device, anywhere, without installation, updates, or IT infrastructure requirements.
  • Customer self-service portal: Let's customers get quotes, place orders, track deliveries, and manage accounts, reducing support calls significantly.

Benefits of Dispatch Science

  • Reduced operational costs: Optimized routes cut fuel consumption, vehicle wear, and labor costs by up to 30 percent, saving money.
  • Increased delivery capacity: Drivers complete more deliveries in less time without additional vehicles or staff, improving revenue potential.
  • Improved customer satisfaction: Faster deliveries, accurate ETAs, and real-time tracking enhance customer experience, building loyalty and retention.
  • Higher driver productivity: Balanced workloads, optimized routes, and easy-to-use apps reduce driver stress, increasing job satisfaction and reducing turnover.
  • Faster business growth: Automation frees dispatchers from manual tasks, allowing focus on strategic activities and business expansion opportunities.

Dispatch Science Pricing

Dispatch Science price starts at USD 675 at Techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers

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Dispatch Science Company Details

Founded Year:  2011

Dispatch Science is a cloud-based logistics and delivery software application.

Director/Founders Alex Proteau, Arthur Axelrad
Company Size 1-100 Employees

Dispatch Science Pricing & Plans

Starter
Starting at $675
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Control Centre

  • Driver App

  • Integrated 24/7 Support Portal

  • Data Retention

  • Customer Web Portal

  • Last Mile Routing and Optimization

Growth
Starting at $1900
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Control Centre

  • Driver App

  • Integrated 24/7 Support Portal

  • Data Retention

  • Customer Web Portal

  • Last Mile Routing and Optimization

Enterprise
Starting at $4900
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Control Centre

  • Driver App

  • Integrated 24/7 Support Portal

  • Data Retention

  • Customer Web Portal

  • Last Mile Routing and Optimization

Dispatch Science Features

  • icon_check Route Optimization
    Automatically calculates the most efficient routes to reduce travel time, fuel costs, and improve delivery speed.
  • icon_check Real Time Tracking
    Monitors drivers and vehicles live on a map, providing visibility into delivery progress and estimated arrival times.
  • icon_check Driver App
    Empowers drivers with turn-by-turn navigation, digital proof of delivery, task updates, and real-time notifications.
  • icon_check Alerts & Notifications
    Sends automated SMS or email updates to customers about delivery status, ETAs, and exceptions in real time.
  • icon_check Electronic Proof of Delivery
    Captures signatures, photos, and notes digitally to confirm successful delivery and reduce disputes.
  • icon_check Order Management
    Streamlines order intake, assignment, and processing to ensure accuracy and faster dispatch operations.
  • icon_check Automated Dispatching
    Uses AI-based algorithms to assign the right driver and vehicle based on location, capacity, and availability.
  • icon_check API Integration
    Easily connects with third-party ERP, CRM, and eCommerce systems for seamless data flow and workflow automation.
  • icon_check Delivery Scheduling
    Allows businesses and customers to schedule deliveries in advance with flexible time windows and preferences.
  • icon_check Exception Management
    Alerts dispatchers instantly when deliveries are delayed or failed, enabling quick corrective actions.
  • icon_check Analytics & Reporting
    Provides detailed dashboards and KPIs on delivery times, driver performance, and operational efficiency.
  • icon_check Customer Portal
    Lets clients place orders, track shipments, view invoices, and communicate with support through a branded portal.
  • icon_check Fleet Management
    Tracks vehicle utilization, fuel usage, and maintenance schedules to extend asset life and reduce costs.
  • icon_check Geofencing
    Creates geofenced zones to trigger alerts when drivers enter or leave specific areas for enhanced route control.

Dispatch Science Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
AI Features
AI Integrated

Dispatch Science Review

4.2

Out of 5

img

Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.1
  • Value for Money 4.5
  • Ease of Use 4.1
  • Customer Support 4.3

80% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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How much does Dispatch Science cost?

Dispatch Science price starts at USD 675 at Techjockey.com. Contact experts for current offers and packages.

How does Dispatch Science work?

Accepts orders, uses AI to assign them to drivers automatically, creates optimized routes, provides driver navigation, tracks deliveries in real-time, and automates billing.

Who uses Dispatch Science?

Last-mile couriers, parcel delivery companies, food delivery services, medical supply distributors, logistics providers, and businesses with 25-1000 vehicle fleets.

Does Dispatch Science integrate with other systems?

Yes, provides API integrations connecting seamlessly with ERPs, CRMs, e-commerce platforms, shipping systems, and third-party applications.

Can Dispatch Science handle multiple pricing models?

Yes, supports complex pricing including multi-price lists, zone-based, distance-based, time-based, and custom contract pricing automatically.

Does Dispatch Science provide a customer portal?

Yes, self-serve portal lets customers get quotes, place orders, schedule pickups, track deliveries, and view history independently.

How does Dispatch Science optimize routes?

AI algorithms analyze delivery requirements, driver availability, vehicle capacity, time windows, traffic, and constraints creating optimal routes instantly.

Is Dispatch Science suitable for small businesses?

Yes, scalable solution works for fleets starting at 25 vehicles with pricing and features appropriate for small to large operations.

Does Dispatch Science work on mobile devices?

Yes, dedicated driver mobile app plus web-based dispatcher and customer interfaces accessible from smartphones, tablets, and computers.

Can Dispatch Science adapt routes in real-time?

Yes, always-on optimization continuously adjusts routes based on new orders, cancellations, traffic, delays, or other changes throughout the day.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.