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Sendcloud

Brand: Sendcloud

  • 4.1

  • 3 Ratings

An all-in-one courier management software designed for e-commerce businesses, which connects with 80+ carriers and 100+ online store platforms.

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€33

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Starting at €33

Sendcloud Software Overview

What is Sendcloud?

Sendcloud is a supply chain management software and a courier management software that helps e-commerce businesses automate their entire shipping workflow. It streamlines tasks like label creation, order import, carrier selection, tracking, and returns while integrating with multiple carriers and online store platforms.

By centralizing all shipping operations in one place, Sendcloud reduces manual work, speeds up fulfillment, and enhances the overall delivery experience for customers.

Why Choose Sendcloud?

  • End-to-End Shipping Automation: Sendcloud streamlines your entire shipping process, from importing orders to printing labels, eliminating repetitive manual tasks and speeding up fulfillment.
  • Wide Carrier & Platform Integrations: It supports 80+ carriers and connects with 100+ e-commerce platforms like Shopify, WooCommerce, and Amazon, allowing you to manage all shipments from a single interface.
  • Customizable Shipping Rules: You can set rules to automatically assign carriers, shipping methods, and label types based on destination, parcel weight, or order value, ensuring consistent and efficient operations.
  • Branded Tracking Experience: Sendcloud allows businesses to create branded tracking pages and send automated email/SMS notifications, enhancing customer satisfaction and building trust.
  • Self-Service Returns Portal: Customers can initiate returns easily through a branded portal with label or QR-code options, reducing support requests and simplifying reverse logistics.

Benefits of Sendcloud

  • Saves Time Through Automation: Automates order import, label generation, carrier selection, and notifications, reducing manual workload and speeding up fulfillment.
  • Centralized Multi-Carrier Management: Lets you manage multiple carriers and shipping methods from one dashboard, making operations simpler and more organized.
  • Improves Customer Experience: Offers branded tracking pages, real-time updates, and an easy returns process, leading to higher customer satisfaction.
  • Reduces Shipping Errors: Custom rules and automated workflows minimize mistakes in label printing, carrier assignment, and delivery handling.
  • Enhances Visibility & Control: Provides detailed tracking, delivery statuses, and analytics so you can monitor performance and resolve issues quickly.
  • Optimizes Shipping Costs: Multi-carrier access helps compare rates and choose the most cost-effective options for each shipment.
  • Smooth Returns Management: A self-service returns portal simplifies returns for customers and reduces support overhead for your team.

Sendcloud Pricing

Sendcloud pricing starts at EUR 33 at Techjockey.com. The pricing model is based on different parameters, including the amount of bandwidth you need, the number of servers you need, and the features you need. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Sendcloud Company Details

Founded Year:  2012

SendCloud is an all-in-one shipping platform that connects online retailers to shipping carriers to save them time and money.

Director/Founders Bas Smeulders, Rob van den Heuvel, Sabi Tolou
Company Size 1-100 Employees

Sendcloud Pricing & Plans

Lite
Starting at €33
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 3 users

  • 3 integrations

  • 5 shipping rules

  • Max. 400 labels/month

  • Customs documents

Growth
Starting at €99
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 5 users

  • 5 integrations

  • 10 shipping rules

  • Max. 1000 labels/month

  • Branded tracking page with promotions

Premium
Starting at €195
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • 10 users

  • Unlimited integrations

  • Unlimited shipping rules

  • Max. 10,000 labels/month

  • Branded return portal

Pro
Starting at €799
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Unlimited users

  • Unlimited integrations

  • Unlimited shipping rules

  • Max. 30,000 labels/month

  • Cross-border shipping partnerships

Sendcloud Features

  • icon_check Multi-Carrier Integration
    Connect with 160+ carriers to access flexible shipping options, compare rates, and optimize delivery costs.
  • icon_check E-commerce Integrations
    Seamlessly integrate with Shopify, WooCommerce, Magento, and other platforms to streamline order fulfillment.
  • icon_check Automated Shipping Rules
    Set smart automation rules to choose carriers, service levels, and packaging based on order criteria instantly.
  • icon_check Label Printing
    Generate and print shipping labels in bulk with just a click, saving time and reducing repetitive manual work.
  • icon_check Branded Tracking Page
    Offer customers a customized tracking page with your branding, providing real-time shipment visibility.
  • icon_check Shipment Tracking
    Provide automated tracking updates to customers via email and SMS, improving post-purchase communication.
  • icon_check Returns Management
    Enable easy returns with a branded returns portal that simplifies reverse logistics and boosts customer trust.
  • icon_check Address Validation
    Reduce delivery errors with automatic address validation before shipping, ensuring accuracy and efficiency.
  • icon_check Analytics Dashboard
    Monitor shipping performance, costs, and carrier reliability with detailed reports and actionable insights.
  • icon_check API Access
    Integrate Sendcloud’s API into custom workflows, allowing full automation and scalable logistics solutions.
  • icon_check Custom Branding
    Personalize tracking emails, returns pages, and notifications with your brand identity for customer loyalty.
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Sendcloud Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
Compliance Regulation
GDPR

Sendcloud Review

4.1

Out of 5

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Overall Rating

Based on
3 Verified Ratings

Rating Breakdown

  • Features 4.3
  • Value for Money 4
  • Ease of Use 4
  • Customer Support 4.3

80% Recommend this Product

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How much does Sendcloud cost?

Sendcloud pricing starts at EUR 33 at Techjockey.com. Pricing is customised based on specific business needs.

Which operating system does Sendcloud support?

Sendcloud is a web-based SaaS platform, so it supports any operating system (Windows, macOS, Linux) with a modern browser.

How does Sendcloud work?

It connects your e-commerce store to multiple carriers, lets you import orders, auto-generates shipping labels, applies shipping rules, and automates tracking and returns.

Is Sendcloud suitable for small businesses?

Yes, it offers a free-tier plan, scales with your parcel volume, and its automation reduces the effort needed for shipping, even for small teams.

Does Sendcloud offer a free trial or a demo?

Yes, Sendcloud offers a 14-day free trial for its premium plans with no credit card required.

What features does Sendcloud offer?

It provides shipping automation, multi-carrier support, branded tracking, a self-service returns portal, support automation for delivery issues, and analytics.

Is there a Sendcloud App?

There's no standalone mobile app, but Sendcloud offers an App Store of integrations (ERP, WMS, support tools) to extend its platform.

Who are the potential users of Sendcloud?

E-commerce businesses, marketplaces, fulfillment centers, and retailers, especially those looking to centralize and scale their shipping operations.

How secure is Sendcloud?

Sendcloud is GDPR-compliant, stores data in a secure infrastructure (hosted in Germany), and provides a formal Data Processing Addendum.

What is Sendcloud used for?

It's used for automating shipping workflows, managing labels, tracking shipments, handling returns, and resolving delivery issues efficiently at scale.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.