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Silvertrac

Brand: Silvertrac Software

  • 4.5

  • 1 Rating & 1 Review

Silvertrac is an advanced security management software designed to streamline security operations, providing a comprehensive solution for both small and large security teams. With its robust features like automated reporting, mobile patrols, and task management, Silvertrac helps businesses ensure sm...

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Silvertrac Software Overview

What is Silvertrac?

Silvertrac is a powerful security management platform that integrates all essential security operations into a single system. It provides businesses with tools to track, monitor, and report on various security processes. With its customizable features, Silvertrac helps companies streamline tasks such as reporting, tracking employee performance, and ensuring compliance.

Silvertrac is specifically designed to aid security companies and businesses with security needs in maintaining a consistent, organized, and secure environment. From simplifying the workflow to automating tasks, it ensures smooth communication and coordination between teams. The platform allows businesses to maintain real-time data, ensuring that security teams can respond quickly to potential threats. Silvertrac also promotes accountability and helps teams stay on top of their responsibilities with features like mobile patrol tracking and automated management tools.

Why Choose Silvertrac Security Guard Management Software?

  • Real-Time Reporting: Offers real-time reporting, allowing security managers to receive immediate insights into security activities.
  • Increased Efficiency: Automates tasks and processes, making it easier for security teams to complete assignments without delays.
  • Mobile Patrol Tracking: Mobile patrol integration allows for easy tracking of security guards during their patrols.
  • Task Management: Streamlines task assignment and tracking, ensuring that security officers meet deadlines.
  • Customizable Alerts: Automated alerts keep managers informed of security issues in real-time, reducing the risk of missing critical incidents.
  • Data-Driven Decisions: Provides comprehensive data analytics, helping businesses make informed decisions for improving security practices.
  • Flexible Reporting: Offers flexible reporting features to create custom reports according to specific business needs.
  • Easy-to-Use Interface: The intuitive interface makes it easy for both managers and officers to use the platform without complex training.

Benefits of silvertrac

  • Improved Security Operations: By automating processes, Silvertrac improves the overall efficiency of security operations, reducing errors.
  • Cost Savings: Silvertrac helps reduce operational costs by eliminating manual reporting and increasing automation.
  • Enhanced Communication: With integrated communication tools, the platform ensures seamless communication between teams and management.
  • Better Task Monitoring: Security teams can easily track their tasks and monitor checkpoint activity, ensuring all duties are completed.
  • Faster Incident Response: Real-time data access ensures that security officers can respond quickly to incidents, preventing further escalation.
  • Employee Accountability: The system tracks employee activities and performance, ensuring that tasks are completed efficiently and correctly.
  • Data Security: Silvertrac offers robust data protection features, ensuring sensitive information remains secure.
  • Scalability: The platform is scalable, catering to both small businesses and large enterprises, making it adaptable to growth.

Pricing of Silvertrac

Silvertrac pricing is available on request at Techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Silvertrac Software Company Details

Founded Year:  2007

Silvertrac is a real-time information gathering & incident reporting system for increased accountability in security guard organizations.

Director/Founders Silvertrac Software
Company Size 1-100 Employees

Silvertrac Pricing & Plans

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Silvertrac Features

  • icon_check Reporting
    Provides customizable reports for managers to monitor all aspects of security operations effectively.
  • icon_check Monitoring Checkpoints
    Provides security teams with the ability to monitor designated checkpoints in real-time, ensuring proper patrol management.
  • icon_check Tasks
    Helps assign and track security tasks with ease, ensuring timely completion and proper documentation.
  • icon_check Reports
    Customizable reports provide insights to track performance, incidents, and security operations efficiently.
  • icon_check Automated Management
    Automates various security processes such as reporting, task allocation, and alert generation, reducing manual work.
  • icon_check Mobile Patrol
    Mobile patrol tracks security personnel in real-time, ensuring transparency and accountability during patrols.
  • icon_check Customer Service
    With built-in customer service features, Silvertrac helps security teams respond to customer queries and requests promptly.
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Silvertrac Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
Security Guard
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs
Customer Support
Phone Email Communities
Language
English
Training Resources
Webinars Videos

Silvertrac Review

4.5

Out of 5

img

Overall Rating

Based on
1 Verified Review

Rating Breakdown

  • Features 5
  • Value for Money 3
  • Ease of Use 5
  • Customer Support 5

100% Recommend this Product

Add Review

Joseph V Orsak

Owner

Industry: Retail User since: 1-2 years

4.5

Reviewed on: Jan 12, 2022

Techjockey Verified

“Silvertrac is the 800lb gorilla in the industry!”

Pros

As a security company owner with 20+ years in the industry, this software is a MUST have. It has beautiful reporting, GPS based guard activity monitoring, tours, tourcheck point, great client portal, level based alerting system, etc. Overall, we're very pleased with the software and the customer tech support is excellent.

Cons

It does lack a scheduling component and that is a weak spot to consider. I'm looking at other software to compare for pricing as SIlvertrac's biggest drawback is the cost.

Reason to switch

Would be impossible for us to track guard activity without it!

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Silvertrac Alternatives

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How does Silvertrac improve security operations?

Silvertrac Security Guard Management Software automates reporting, task management, and mobile patrols, reducing human error and increasing the efficiency of security teams. The platform allows real-time updates and ensures security staff stays on track, making security operations more streamlined.

What types of businesses can benefit from using Silvertrac?

Silvertrac is ideal for businesses of all sizes, including security firms, facility managers, and businesses with in-house security teams. Its scalability makes it a versatile solution for small to large enterprises that need to streamline security operations.

Can Silvertrac be customized for different businesses?

Yes, Silvertrac offers a high level of customization, enabling businesses to adapt the system to their specific security needs. Whether it's the creation of custom reports or the integration of additional security features, Silvertrac can be tailored to fit various business requirements.

What kind of reports can be generated in Silvertrac?

Silvertrac allows for a variety of reports, including task reports, incident reports, patrol logs, and performance reports. These reports help managers keep track of operations and ensure all tasks are completed correctly.

Is Silvertrac easy to use?

Yes, Silvertrac is designed with an intuitive and user-friendly interface. Both security personnel and managers can quickly familiarize themselves with the system, ensuring minimal training time.

How does Silvertrac Security Guard Management Software help with task management?

Silvertrac simplifies task management by allowing managers to assign tasks directly to security officers and track their progress. It ensures that all tasks are completed efficiently, and nothing gets missed.

Can Silvertrac help with incident response?

Yes, Silvertrac enables quick incident reporting and real-time notifications, ensuring that security teams can respond to incidents immediately. This reduces the likelihood of problems escalating and helps resolve issues promptly.

Does Silvertrac offer mobile integration?

Yes, Silvertrac integrates with mobile devices, allowing security personnel to track their patrols and report incidents directly from the field. This mobile integration provides more flexibility and efficiency for security operations.

How can Silvertrac benefit customer service?

With its customer service tools, Silvertrac ensures that security teams can handle client inquiries and resolve issues quickly, improving overall customer satisfaction.

What kind of support is available with Silvertrac Security Guard Management Software?

Silvertrac offers dedicated customer support to help users with any technical issues or queries. They provide ongoing assistance and ensure businesses can utilize the platform effectively.

How much does Silvertrac cost?

Silvertrac pricing is available on request at Techjockey.com.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.