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Complaint Management
Auto-population of Requestor’s Details Templates for Problem Records Categorization and Classification Problem
Incident Management
End users can create Incidents for multiple instances/ departments. Users can view all the incidents logged by them with the
Release Management
Configurable Workflows Release Management Lifecycle Requirement Management Build Management CMDB Integration Report
Catalogue Management
Easy Service Creation and Publishing Catalog Grouping Consistency in Workflow Self-service Service
Portfolio Management
Different Services Management Reports SPM Lifecycle Stages Process Lifecycle Activities Define Users Vendor
Knowledge Management
Integrated Knowledge Management Incident tracking Easy Content Creation Seamless Self-service Search Engine Simple
AMC Management
Service History Tracking
Brand Name | SUMMIT IT |
Information | SUMMIT IT |
Founded Year | 2000 |
Director/Founders | Jeff Rosenthal |
Company Size | 1-100 |
Other Products | SUMMIT Asset Management |
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