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17TRACK

Brand: 17TRACK

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17TRACK is a shipment tracking platform that helps businesses monitor global shipments across thousands of carriers from a centralized interface.

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Starting at $9

17TRACK Software Overview

What is 17TRACK?

17TRACK is a comprehensive, all-in-one global package tracking platform designed for individuals, eCommerce businesses, and logistics providers. It serves as a centralized hub for monitoring shipments, eliminating the need to visit multiple carrier websites. The platform provides real-time tracking information for packages, eCommerce orders, and air cargo by integrating with an extensive network of over 3,500 carriers and 190 airlines worldwide, including major players like USPS, DHL, FedEx, UPS, and China Post.

As an internationally recognized brand in logistics management, 17TRACK has successfully tracked over 12 billion shipments for more than 15 million registered users across 220+ regions. Its powerful system is engineered to deliver accurate, up-to-the-minute updates, making it an essential tool for anyone needing reliable visibility into their supply chain and delivery processes. The service is accessible through its website, a dedicated mobile app, a Shopify app, and a robust API for custom integrations.

Why Choose 17TRACK?

  • Unified Global Tracking: With support for over 3,500 carriers, 17TRACK offers a single point of access for all your tracking needs. This eliminates the complexity of managing shipments across different logistics providers, saving valuable time and effort.
  • Exceptional Accuracy and Reliability: The platform boasts a 99.9% tracking accuracy rate, powered by intelligent carrier recognition that automatically identifies over 80% of carriers. Combined with a system uptime of over 99.9%, users can depend on uninterrupted access to real-time, precise shipment data.
  • Multi-Platform Accessibility: Track your shipments from anywhere, at any time. 17TRACK is available as a user-friendly website, a free mobile app for on-the-go updates, a WeChat Mini Program, and a fully integrated Shopify app for eCommerce merchants.
  • Enhanced Customer Experience: For businesses, 17TRACK helps keep customers informed with automated email notifications and customizable, branded tracking pages. This transparency builds trust and reduces customer service inquiries.
  • Dedicated Support and Security: Users benefit from 24/7 professional support for any tracking or technical issues. Furthermore, the platform is fully GDPR-compliant, ensuring that all personal data is handled with the highest standards of privacy and security.

Advanced Features of 17TRACK

  • Intelligent Carrier Recognition: The system automatically detects the carrier from the tracking number, simplifying the tracking process and reducing the chance of manual error.
  • Standardized Tracking Statuses: It translates diverse carrier statuses into a standardized format with 9 main statuses and 27 sub-statuses, providing clear and consistent updates.
  • Customizable Email Notifications: Automate communication by setting up email triggers to notify both sellers and customers about key delivery milestones, such as "In Transit," "Out for Delivery," and "Delivered."
  • Branded Tracking Pages: Businesses can remove 17TRACK branding and customize the tracking page with their own logo, colors, and product recommendations to create a seamless post-purchase experience.
  • Advanced Delivery Analytics: Premium users can access powerful analytics, including transit time analysis, on-time delivery rate analysis, and exception order reports, to optimize their shipping strategies.
  • Estimated Delivery Date (EDD): The platform provides accurate delivery estimates, with predictive analysis available in higher-tier plans to manage customer expectations effectively.
  • Developer-Friendly API: A robust tracking API allows for seamless integration of 17TRACK's capabilities into third-party eCommerce platforms, SaaS applications, and logistics systems.

Key Capabilities of 17TRACK

  • Web Tracking Portal: The primary website serves as a powerful, free-to-use tool for tracking multiple packages simultaneously. Users can simply paste their tracking numbers to receive a consolidated view of all their shipments in one place.
  • Shopify App: Specifically designed for eCommerce merchants, this app integrates directly into a Shopify store. It centralizes all order and shipment data, automates customer notifications, provides a branded tracking experience, and helps streamline the returns process.
  • Tracking API: The API is built for developers, logistics providers, and platforms that need to incorporate global tracking functionality into their own software. It provides tracking data from 3,500+ carriers to power custom applications.
  • Free Mobile App: Available for iOS and Android, the mobile app allows over 15 million users to track packages effortlessly. It features automatic carrier detection, push notifications for real-time delivery updates, and a clean, intuitive interface.

How to Use 17TRACK?

  1. Locate Your Tracking Number: Find the tracking number provided by the seller or listed in your shipping confirmation email.
  2. Enter the Number: Navigate to the 17TRACK website or open the mobile app. Copy and paste one or more tracking numbers into the designated tracking field.
  3. Carrier Auto-Detection: The platform will automatically detect the corresponding carrier for your shipment. In rare cases, you can manually select the carrier from the extensive list if needed.
  4. Initiate Tracking: Click the "TRACK" button to begin the process.
  5. Review Shipment Status: 17TRACK will display a detailed, chronological history of your package's journey, providing real-time updates from origin to final destination.

17TRACK Pricing

17TRACK price starts at USD 9 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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17TRACK Company Details

Founded Year:  2010

17TRACK is a web app that offers package tracking services for e-commerce platforms.

Director/Founders Chen Dongping, Sophie Wu
Company Size 1-100 Employees

17TRACK Pricing & Plans

Basic
Starting at $9
    • Quantity

      Quantity
      Quantity
    • Monthly

      Monthly
      Monthly

Key Features

  • 3,500 carrier integrations

  • Email notifications

  • Basic analytics

  • Customize tracking page

  • Tracking number redirection

  • PayPal integration

Pro
Starting at $29
    • Quantity

      Quantity
      Quantity
    • Monthly

      Monthly
      Monthly

Key Features

  • Everything in Basic, plus

  • Seller notifications

  • Shipments export

  • Product recommendations

  • Remove 17TRACK branding

  • Estimated Delivery Date (EDD)

17TRACK Features

  • icon_check Multi-Carrier Tracking
    Track shipments across thousands of domestic and international carriers from one centralized dashboard.
  • icon_check Real-Time Shipment Tracking
    Monitor package status with live tracking updates from dispatch through final delivery.
  • icon_check Notification
    Receive automatic notifications for shipment events, delays, delivery, and exceptions.
  • icon_check Delivery Status Monitoring
    Track delivery progress and confirm successful package delivery with accurate status updates.
  • icon_check Order Tracking Dashboard
    View and manage all shipment information in a unified dashboard for better logistics visibility.
  • icon_check Branded Tracking Page
    Offer customers a customized tracking page with company branding for a consistent experience.
  • icon_check API Integration
    Integrate shipment tracking into websites, apps, and business systems using robust APIs.
  • icon_check Carrier Integration
    Connect with thousands of logistics providers to streamline shipment tracking worldwide.
  • icon_check Error & Exception Management
    Identify delayed, failed, or problematic shipments quickly for proactive customer support.
  • icon_check Shipment Tracking
    Track cross-border shipments with unified visibility across multiple global logistics carriers.
  • icon_check History Tracking
    Maintain complete shipment tracking records for auditing, customer service, and reference.
  • icon_check Analytics & Reporting
    Analyze shipment performance, delivery success, and logistics trends through detailed reports.
17TRACK Demo Video play icon

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17TRACK Specifications

Supported Platforms
Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Retail Logistics E-Commerce Transportation Courier Receipt Supply Chain Container Cargo Terminals
Business Specific
Traders e-commerce Logistics Transportation Retailers Courier Service
Business Size
Individual Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs Freelancers
Customer Support
Email Live Chat
Language
English
Integration
API Integration
Training Resources
Documentation
Technology
Next Generation
Compliance Regulation
GDPR

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17TRACK Review

Techjockey Trusted Reviews from Verified Users

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Is 17TRACK reliable?

Yes, 17TRACK is considered a highly reliable package tracker, boasting 99.9% tracking accuracy powered by intelligent carrier recognition and maintaining 99.9%+ system uptime for uninterrupted access and accurate, real-time updates.

How do I track my package on 17TRACK?

You can track your package on 17TRACK by entering your tracking number on their website, mobile app, WeChat Mini Program, or Shopify app, which auto-detects the carrier and provides real-time updates.

How much does 17TRACK cost?

17TRACK price starts at USD 9 at techjockey.com.

Is 17TRACK free?

17TRACK offers a free plan called Free Basics which includes tracking for up to 50 shipments per month, 3,500 carrier integrations, and a customizable tracking page.

Does 17TRACK have an app?

Yes, 17TRACK offers a free mobile tracking app available for download, allowing users to effortlessly track packages, auto-detect carriers, and receive real-time delivery notifications on the go.

Who can use 17TRACK?

17TRACK can be used by a wide range of individuals and businesses, including general consumers tracking personal packages, eCommerce businesses using the Shopify app, and logistics providers, eCommerce platforms, SaaS companies, and payment platforms leveraging its tracking API.

What is the 17TRACK Tracking API?

The 17TRACK Tracking API is a solution designed for logistics providers, eCommerce platforms, SaaS companies, and payment platforms to integrate with 3400+ global carriers, streamline logistics data, and deliver real-time tracking updates to their end users.

How many carriers does 17TRACK support?

17TRACK supports tracking from over 3500 global carriers and 190+ airlines, allowing users to track shipments from a vast network of logistics providers worldwide.

Does 17TRACK offer solutions for Shopify stores?

Yes, 17TRACK offers a dedicated Shopify app that centralizes shipment data, provides automated email notifications to customers, and helps streamline returns directly within the Shopify platform.

What advanced features are available in 17TRACK's paid plans?

Paid plans like Pro and Premium offer advanced features such as seller notifications, shipment export, product recommendations, removal of 17TRACK branding, multilingual tracking pages, estimated delivery dates, and advanced data analysis including transit time and on-time delivery analysis.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.